It operations support analyst Work, Jobs in Birmingham, Eng (with Salaries)

IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Cyber Security Data Analyst
National Gas —Warwick
- £44,642 - £49,894 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Analysis skills
7d
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
11d
Security Operations Analyst
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Compliance Incident Analyst
Capgemini —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Compliance Incident Analyst
Capgemini Sogeti —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Data Analyst
Balfour Beatty Vinci —Birmingham
- Full-time
- Communication skills
- Free parking
Security Cleared Data Analyst- Birmingham, Manchester,
Turner & Townsend —Birmingham
- Full-time
- SQL
- Maths
- In-person
Quick apply
4d
Commercial Operations & Revenue Junior Analyst
Cushman & Wakefield —Birmingham
- Hybrid work
- English
- Master's degree
- Accounting
Quick apply
6d
Pricing Analyst- Generation Services
Npower Commercial Gas Limited —Solihull
- £37,659 - £50,250 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Analysis skills
1d
Data Analyst
Smart Parking —Birmingham
- £30,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Store discount
Quick apply
SMR Performance Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
Investment Risk Analyst
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
AWS IaaS Sys Admin
Accenture —Birmingham
- Full-time
- Azure
- DevOps
- Windows
Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590
University of Birmingham —Birmingham
- £31,900 a year
- Part-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
- Annual leave
- Sick pay
Campaign and Delivery Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
Business Analyst
SCC —Birmingham
- Monday to Friday
- Hybrid work
- ERP systems
- No degree
- IT

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IT Support Technician

HomeSite Property & Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 - £34,000 a year
8 days ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Work from home

Qualifications

Microsoft Access
Customer service
Windows
Technical support
Computer hardware
IT support
Computer networking
IT
Communication skills
CompTIA A+
Help desk

Full job description

About the Role:

At HomeSite Property & Technology Solutions Ltd, we believe technology should make everyday work simpler, faster, and more reliable. We are looking for an IT Support Technician to join our Birmingham team and provide high-quality technical support across our business operations.

This role is ideal for a hands-on IT professional who enjoys troubleshooting, helping users, and improving technology systems. You will be responsible for resolving technical issues, maintaining IT equipment, supporting business applications, and ensuring users receive a smooth and efficient IT experience.

You are not just fixing problems—you are helping create a reliable technology environment that allows our teams to work effectively. You will work closely with colleagues across the business, identify opportunities for improvement, and play an important role in maintaining our IT services.

Why Work With Us?

Supportive Environment: Join a growing company where your technical skills and ideas are valued. You will work with a team that encourages collaboration, problem-solving, and continuous improvement.

Career Development: We support professional growth and provide opportunities to expand your technical knowledge, work with new technologies, and develop your IT career.

Variety of Challenges: Every day brings different technical challenges, from user support and troubleshooting to system improvements and technology projects.

Modern Technology Focus: You will work with current IT systems, business applications, and tools that support efficient and secure operations.

Impact: Your work will directly improve the experience of employees and users by keeping technology reliable, secure, and easy to use.

Key Responsibilities:

Technical Support: Provide first-line and second-line IT support through email, phone, remote access, and in-person assistance. Diagnose and resolve hardware, software, and system issues.

Hardware Management: Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, and other IT equipment.

Software Support: Support Windows operating systems, Microsoft 365 applications, business software, and user access requirements.

User Administration: Manage user accounts, permissions, password resets, and access requests while following security procedures.

Network Troubleshooting: Assist with connectivity issues, Wi-Fi problems, basic networking tasks, and IT infrastructure support.

Documentation: Maintain accurate records of technical issues, solutions, processes, and support activities.

IT Improvement Projects: Support system upgrades, technology improvements, and ongoing IT initiatives.

Customer Service: Provide professional, friendly, and efficient support to ensure users receive a positive IT experience.

What We Are Looking For:

Experience: Previous experience in an IT Support Technician, Help Desk Technician, Service Desk Analyst, Desktop Support Technician, or similar technical support role.

Technical Knowledge: Strong understanding of computer hardware, Windows operating systems, software troubleshooting, Microsoft 365, and general IT support principles.

Problem Solving: Ability to investigate technical issues, identify solutions, and communicate clearly with both technical and non-technical users.

Communication Skills: Excellent customer service skills with the ability to explain technical information in a simple and professional way.

Organisation: Strong attention to detail with the ability to manage multiple support requests and prioritise tasks effectively.

Certifications: IT certifications such as CompTIA A+, Microsoft certifications, or equivalent experience are desirable.

Mindset: You are proactive, dependable, and enjoy learning new technologies while delivering reliable support.

Pay: £28,000.00-£34,000.00 per year

Benefits:

Employee mentoring programme
Flexitime
Health & wellbeing programme
Work from home

Work Location: Hybrid remote in Birmingham B21 9LR

Quick apply

Refine Your Search

it operations support analyst jobs in birmingham, eng

IT Support Technician

Cyber Security Data Analyst

IT Production Support Analyst

Technology Analyst - PMO (UK Remote)

Service Desk Analyst

Security Operations Analyst

Technology Analyst - Operations (UK Remote)

Compliance Incident Analyst

Compliance Incident Analyst

Data Analyst

Security Cleared Data Analyst- Birmingham, Manchester,

Commercial Operations & Revenue Junior Analyst

Pricing Analyst- Generation Services

Data Analyst

SMR Performance Analyst

Investment Risk Analyst

AWS IaaS Sys Admin

Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590

Campaign and Delivery Analyst

Business Analyst

I want to receive the latest job alerts for it operations support analyst in birmingham, eng

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