Client success manager Work, Jobs in Beeston, Ntt (with Salaries)

Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
3h
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
Trainee Account Executive (hf13537514)
Flourish —Newark-on-Trent
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
Key Account Manager
Commify —Nottingham
- Full-time
- Hybrid work
- Sales
- Salesforce
- Business development
- Annual leave
Quick apply
Senior Account Manager
Go Inspire —Leicester
- Full-time
- Microsoft Office
- Administrative experience
Quick apply
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
4h
Senior Account Manager
Go Inspire Group —Leicester
Trainee Account Executive (HF13537516)
Flourish —Leicester
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
4h
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Sales Executive (Internal) – Doorsets & Ironmongery
DATIM Ltd —Chesterfield
- Full-time
- Sales
Quick apply
Portfolio Account Manager
Yü Group —Leicester
- £28,000 - £32,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
National Sales Manager, UK&I - Machine Automation Solutions
Emerson —Leicester
- Full-time
- Remote
- Business development
- AI
- Employee assistance programme
6d
Client Relationship Manager
Fix Auto UK —Leicester
- Full-time
- Hybrid work
- Salesforce
- Travel
- Financial services
- Employee discount
Quick apply
10h
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
8d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
5h
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply

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Customer Success Manager

nurtur.group
Derby

Apply Now

Job details

Full-time
£25,000 a year
3 hours ago

Benefits

Free parking
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Client engagement
Stakeholder liaison
Technical support
Digital marketing
Customer relationship management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Customer support
Customer interaction

Full job description

Nurtur Ltd are looking for a Customer Success Manager for one of its nurtur. tech brands

Nurtur. group is a diverse group of businesses brought together based on holistically delivering maximum potential growth to Estate and Letting Agents.

Using both our unique bespoke software and cleverly designed strategic marketing packages, we generate, and nurture leads for our clients to capitalise and expand their market share.

The opportunity

We're looking for a Customer Success Manager to join us full-time. As a Customer Success Manager, you will be responsible for the retention and growth of our customers across out brands. Joining a fast-growing company at the forefront of digital marketing.

Your focus will be to build relationships with our customers through delivering excellent customer success, training, and guiding your customers to deliver strong marketing and business strategies that will generate maximum Return on Investment (ROI) for our clients and help us to continually exceed our retention objectives.

About you:

Youll have at least three years of Customer Service/ Account Management experience.
Youll have a self-starter mentality with the ability to proactively get on with work.
Youll be a creative thinker, able to come up with innovative new ideas and solutions to deliver success to your customers.
Youll be a confident and clear communicator with excellent writing and presentation skills.
Youll be comfortable expressing yourself via email, social media, video conference, webinars, or in-person.
Youll have a strong knowledge of digital marketing and the value it brings to businesses.
Youll have excellent organisational and follow-up skills.
Youll possess excellent problem-solving skills: youll be able to adapt to any situation and propose clear logical solutions.
Youll have an upbeat and proactive attitude with a passion for helping others succeed.
Youll be able to multi-task, prioritise and manage your time effectively.
Ensuring that client expectations are managed effectively by providing realistic timelines and deliverables.
Proactively identifying future needs and requirements of clients to provide timely solutions and support.

Roles and responsibilities:

Owning the support, adoption, and expansions of your allocated customers across our brands.
Act as the main point of contact for your customers.
Handle upselling and renewal enquiries for your customers.
Deliver monthly strategy and business reviews to demonstrate ROI to customers.
Regularly engage with your customers on social media and stay on their radar.
Act as an escalation liaison between the customer, our Support Team, and Product Teams to help resolve technical issues blocking product adoption or usage.
Develop a deep understanding of individual customer objectives and how our product can facilitate these for them.

This will be based out of our Nurtur office commercial building in Little Eaton which is a beautiful village on the outskirts of Derby. Its a great location with free on-site parking and plenty of local amenities.

Working hours are 9 am 5.30 pm Monday to Friday so youll have the weekends to relax and recharge.

Hybrid working will be available after probation period is passed.

The successful applicant will receive and have access too:

25 days holiday plus the 8 bank holidays
Perk box
Health Shield cash plan to recoup the cost of services such as dentistry, opticians etc.
Death in Service Cover
Company Sick Pay
Bike to Work scheme.

Apply Now

Refine Your Search

client success manager jobs in beeston, ntt

Customer Success Manager

Client Operations Lead - Nottingham

Trainee Account Executive (hf13537514)

Key Account Manager

Senior Account Manager

Entry Level Account Executive - Loughborough

Senior Account Manager

Trainee Account Executive (HF13537516)

Enterprise Account Manager

Entry Level Account Executive - Mansfield

Business Development Executive

Internal Sales Executive

Sales Executive (Internal) – Doorsets & Ironmongery

Portfolio Account Manager

National Sales Manager, UK&I - Machine Automation Solutions

Client Relationship Manager

Customer Success Manager

Account Manager - Derby

Remedial Team Manager

Account Manager

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