Mail support Work, Jobs in Teesside, Nyk (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Postperson with Driving
Royal Mail Group —Stockton-on-Tees
- £13.68 an hour
- Part-time
- Employee discount
Parcelforce Collection & Delivery Driver (Saturday only)
Royal Mail Group —Middlesbrough
- £12.71 - £18.33 an hour
- Overtime
- Annual leave
- Life insurance
Youth Support Worker – Hemlington Open Access Youth Work
The Junction Foundation —Hemlington
- £26,300 a year
- Overtime
- In-person
Quick apply
9d
Targeted Youth Support Service (TYSS) Deputy Coordinator
The Junction Foundation —Hemlington
- £33,040 a year
- Part-time
- In-person
Quick apply
6d
Office Administrator
Mardi Gras Leisure Limited —Darlington
- From £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Administration Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Ramp Agent
Willis Aviation —Darlington
- Overtime
- Communication skills
- Annual leave
- Employee discount
Quick apply
Lift Supervisor
Mammoet —Stockton-on-Tees
- Heavy lifting
- English
- Supervising experience
- Employee assistance programme
- Employee discount
Administrator (Part-Time, Flexible Hours)
Hydram —Sedgefield
- £16,523 a year
- Part-time
- Microsoft Office
- Communication skills
- Time management
- Flexible schedule
Postal Delivery Driver
Royal Mail Group —Newton Aycliffe
- £13.68 an hour
- Part-time
- Employee discount
Senior Probation Officer, Yorkshire and the Humber Probation Service, North Yorkshire, Part Time
HM Prison & Probation Service —Northallerton
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Stockton-on-Tees
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
BioSciences Technician
University of Sunderland —Sunderland
- £13,927 - £30,343 a year
- Monday to Friday
- Customer service
- Annual leave
2d
Senior Administrator- Medical Secretary
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £28,392 - £31,157 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Annual leave
10d
Sport Technician
University of Sunderland —Sunderland
- £27,855 - £30,343 a year
- Full-time
- Customer service
- University
- Annual leave
Senior Project Planner - Energy & Natural Resources
Turner & Townsend —Stockton-on-Tees
- Full-time
- Management
- Leadership
- Communication skills
Quick apply
Project Controls Manager - Energy & Renewables
Turner & Townsend —Stockton-on-Tees
- Full-time
- Hybrid work
- Management
- Project management
- Team management
Quick apply
HGV Technician - Teesside
Volvo Group —Teesside
- £38,912.87 - £50,275.46 a year
- Maintenance
- In-person
- Employee assistance programme
Quick apply
Senior Planner - Energy & Natural Resources
Turner & Townsend —Stockton-on-Tees
- Full-time
- Travel
- Contracts
- Construction experience
Quick apply

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

mail support jobs in teesside, nyk

1st/2nd Line Support Analyst

Postperson with Driving

Parcelforce Collection & Delivery Driver (Saturday only)

Youth Support Worker – Hemlington Open Access Youth Work

Targeted Youth Support Service (TYSS) Deputy Coordinator

Office Administrator

Administration Assistant

Ramp Agent

Lift Supervisor

Administrator (Part-Time, Flexible Hours)

Postal Delivery Driver

Senior Probation Officer, Yorkshire and the Humber Probation Service, North Yorkshire, Part Time

Project Controls Specialists - All Levels - Planning

BioSciences Technician

Senior Administrator- Medical Secretary

Sport Technician

Senior Project Planner - Energy & Natural Resources

Project Controls Manager - Energy & Renewables

HGV Technician - Teesside

Senior Planner - Energy & Natural Resources

I want to receive the latest job alerts for mail support in teesside, nyk

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