Retail store supervisor Work, Jobs in Solihull (with Salaries)

Sales - Supervisor
New Look —Solihull
- Part-time
- Customer service
- Training & development
- Communication skills
Retail Admin Supervisor
Newbie & Me Baby Store —Solihull
- £13 - £15 an hour
- Full-time
- Management
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
4d
Casual Store Assistant
JCO Retail Ltd —Birmingham
- £10.42 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Maths
- Free parking
- Store discount
Quick apply
Store Supervisor
Footasylum —Birmingham
- Full-time
- Customer service
- Retail management
Retails Supervisor
Superdrug —Birmingham
- £14.47 an hour
- Sales
- Customer service
- Supervising experience
- Store discount
- Employee discount
3d
Supervisor
Miniso —Birmingham
- £13.10 an hour
- Part-time
- Customer service
- Merchandising
- Supervising experience
- Store discount
- Employee discount
Quick apply
2d
Apprentice Butcher
Eric Lyons LTD —Solihull
- Weekend availability
- Customer service
- No experience needed
- In-person
- Free parking
- Annual leave
Quick apply
1d
Housekeeping Supervisor
WGC LTD —Birmingham
- £13.21 an hour
- Full-time
- Customer service
- Merchandising
- Administrative experience
Quick apply
3d
Cover Store Manager
Deichmann uk —Birmingham
- £31,500 a year
- Full-time
- Merchandising
- Maths
- Travel
- Store discount
- Employee discount
Quick apply
4d
Transport Supervisor (3 on 3 off)
Farmfoods —Solihull
- £42,068 a year
- Full-time
- Quality control
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Retail Supervisor
Superdrug —Tamworth
- £13.50 an hour
- Sales
- Customer service
- Supervising experience
- Store discount
- Employee discount
4d
Supervisor
The White Company —Birmingham
- Mentoring
- Training & development
- Leadership
- Employee discount
9d
Fresh Manager
ASDA —Redditch
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
3d
Supervisor
Holland & Barrett —Bromsgrove
- £14 an hour
- Part-time
- Customer service
- Organisational skills
- Training & development
- Store discount
- Employee assistance programme
12d
Sales Supervisor - Maternity Cover
Michael Kors —Birmingham
- £26,000 - £41,500 a year
- Full-time
- English
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Store Supervisor
Ryman —Leamington Spa
- £13.02 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Employee discount
- Referral programme
5d
Supervisor
Sports Direct —Stratford-upon-Avon
- £31,450 a year
- Full-time
- Supervising experience
- Training & development
- Leadership
- Employee discount
Quick apply
Team Leader
OurCoop —Birmingham
- £14.20 an hour
- Customer service
- Training & development
- Paid training
- Annual leave
5d
Relief Officer
ASEL —Birmingham
- £12.71 an hour
- Conflict management
- School
- Employee assistance programme
11d
Warehouse Volunteer (Homestore)
British Heart Foundation —Acocks Green
- Employee discount

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Sales - Supervisor

New Look -
Solihull

Apply Now

Job details

Part-time

Qualifications

Succession planning
Customer service
Window display
Fashion retail
Performance management
Retail team management
Store management
Product display styling
Professional development mentoring
Customer interaction
Retail experience
Training & development
Team motivation leadership
Communication skills

Full job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

Job Purpose:
As a Supervisor, you will work with your management team to implement the ultimate Omnichannel experience for our customers, ensuring they are given the highest level of service by living our Service Promise.
You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our Brand Values in everything you do: Customer Obsessed, Play to Win, It Starts With Me and We Are One
You will inspire our customers to look good and express themselves with the latest fashion, wherever and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating a customer first approach

Accountabilities and Responsibilities:
CUSTOMER

Develop the team to deliver a seamless Omnichannel Customer journey within store and ensure our customers feel like they are shopping with one brand whether in store or online
Coach and develop the team on YATD techniques, regularly observing and providing feedback to ensure they are giving advice and recommendations that our customer trusts, giving them the confidence to play with styles and ideas in fashion
Actively take part in inspiring visual journeys in store, tailoring layout, merchandising, Windows and mannequins to reflect the local market and customer
Embed the Service Promise of Easy/Smile/Care, by making it part of the in-store ethos, and led by the store team
Capture customer feedback through VOTC and notify the Deputy/Store Manager of any opportunities highlighted to deliver best in store experiences
Support in ensuring all KIND initiatives are embedded (backhauling, carrier bags, waste management etc) to deliver on our KIND values
Delivering effective deployment of the team so that our customer’s needs are always met
Recognise Team Members for delivering a fantastic customer experience and share successes across the Territory
Actively support our charities and communities to ensure positive local impact in the areas in which we operate

TEAM

Sponsor a culture of diversity and inclusion; this is foundational to how we recruit, develop and retain our teams
Work with the Deputy/Store Manager to create an environment in which team engagement is optimised, feedback is sought and acted upon, and wellbeing initiatives are led by the Management Team
Role modelling our Values and ensuring our Teams work with them in mind
Actively seek out opportunities for self-development – this is as important as that of your teams
Coach and develop a team of high performing Omnichannel advocates who are focused to deliver a great experience for our customers
Nurture, develop and grow our teams to ensure we retain best in market and contribute to forming career pathways for our teams, along with store succession
Support the Management Team through any change, have great communication skills and a willingness to adapt at pace in a changing environment
Play a crucial part in building a culture that rewards and recognises both individual and team performance
Understand key people policies and procedures and apply these in a fair and consistent manner
Train team to keep the store environment safe for our customers and colleagues by understanding their responsibility to follow all H&S procedures

GROWTH

Aware of store targets and KPI measures and utilises all reports to view and highlight opportunities
Activity execution is always delivered to a high standard, with conversion opportunities maximised and markdown reduction a key focus
Support the Store Manager to achieve strong visual execution, combined with efficient and effective operational processes to ensure opportunities for sales growth are maximised
Ensure your team keep up to date with everything New Look has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness
Use Omnichannel customer data, commercial data and local knowledge, highlight and support the Store Manager to make informed decisions
Ensure 'Standard Operating Procedures' are consistently followed by the team to protect our brand and maximise efficiencies
Work together with the Deputy/Store Manager to deliver profit growth by maximising sales opportunities and showing a can-do attitude to minimising costs
Adhere to legal operational compliance at all time, ensuring your team understand their roles and responsibilities
Effectively manage payroll spend within budget and company guidelines

Behaviours, Knowledge and Experience

You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time
You understand who the core customer is that shops within your local market
You’re passionate about fashion and clothes, and you stay up to date with the latest trends
Retail is fast paced and forever evolving; you embrace this change and demonstrate resilience, supporting your team to do the same
You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player
You’ll have a keen eye for detail in maintaining great store standards
Previous experience in retail is desirable but not essential

Key Relationships

Sales/Deputy Manager
Store Manager
Store Team
Local New Look Stores

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Apply Now

Refine Your Search

retail store supervisor jobs in solihull

Sales - Supervisor

Retail Admin Supervisor

Casual Store Assistant

Store Supervisor

Retails Supervisor

Supervisor

Apprentice Butcher

Housekeeping Supervisor

Cover Store Manager

Transport Supervisor (3 on 3 off)

Retail Supervisor

Supervisor

Fresh Manager

Supervisor

Sales Supervisor - Maternity Cover

Store Supervisor

Supervisor

Team Leader

Relief Officer

Warehouse Volunteer (Homestore)

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