Retail advisor Work, Jobs in Tadley, Ham (with Salaries)

Membership Advisor
Once For All UK —Basingstoke
- £30,000 a year
- CRM software
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
18h
Retail Scan Associate
Circana UK —Basingstoke
- Part-time
Quick apply
Retail Customer Advisor ( Maidenhead) - 24 Hours
Three UK —Maidenhead
- £13.72 an hour
- Weekend availability
- Employee discount
Quick apply
6d
Beauty Advisor
ghd hair —Reading
- Part-time
- Customer service
- Employee discount
Quick apply
Boots Beauty Specialist (Multi Category)
Boots —Reading
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Trade Counter Sales Advisor
Plumbase —Basingstoke
- Full-time
- Customer service
- Business development
Quick apply
Sales - Sales Advisor - UK
New Look —Farnborough
- Part-time
- Customer service
4d
Customer Advisor - 6 Hours
JoJo Maman Bébé —Farnham
- Sales
- Computer skills
- Annual leave
3d
L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Reading (15 Hours)
l'Oréal —Reading
- Part-time
- Annual leave
- Referral programme
Quick apply
Seasonal Customer Service Advisor
Whittard of Chelsea —Abingdon
- £12.71 an hour
- Overtime
- Computer literacy
- Data entry
- Organisational skills
- Store discount
- Employee discount
Quick apply
Aftersales Advisor
Eden Motor Group —Camberley
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Employee assistance programme
Quick apply
5d
Customer Success Manager (Buyers)
Once For All UK —Basingstoke
- From £35,000 a year
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Service Advisor
Snows Group —Newbury
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Equestrian Sales Advisor
Rokers Animal Feeds —Guildford
- £25,500 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Store discount
Quick apply
5d
Customer Advisor - 15 Hours
JoJo Maman Bébé —Marlow
- Sales
- Computer skills
- Annual leave
6d
Apprentice Retail Sales Assistant
Superdrug —Winchester
- £9.95 an hour
- Customer service
- Communication skills
- Retail sales
- Store discount
- Employee discount
10d
Customer Advisor - Guildford
R.M. Williams —Guildford
- Part-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Bobbi Brown JLP Reading - Beauty Advisor/Artist 7.5hrs/1 day - fully flexible
Estee Lauder —Reading
- Weekend availability
- Customer service
- POS
2d
Part Time Sports Advisor (sales Assistant)
Decathlon UK —Guildford
- Part-time
- Customer service
- Communication skills
- Employee discount
12d

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retail advisor jobs near tadley, ham

Membership Advisor

Once For All UK -
Basingstoke

Quick apply

Job details

Permanent
£30,000 a year
18 hours ago

Benefits

Company pension
Company events
Employee assistance programme
Paid volunteer time

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Retention call handling
Internal department liaison
Complaint handling
Churn prevention
Relationship management
Computer skills
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

A confident and resilient Customer Success professional, responsible for delivering exceptional service through high-quality phone and email support, effective issue resolution, and strong relationship management.

This role combines expert objection handling, confident pricing and renewal conversations, and the ability to guide customers toward informed decisions and to fully understand their return on investment.

You will respond to customer concerns, communicate complex information clearly, and manage all interactions confidently and accurately within CRM systems. Success in this role requires empathy, composure under pressure, cross-functional collaboration, and the ability to thrive in a fast-paced, high-volume environment while consistently representing the value of our products and membership offering.

Job Responsibilities:

Answer inbound calls and emails professionally and efficiently.

Managing relationships by provide exceptional level of service with customers via phone and email. Addressing membership queries.

Understand and accurately record callers’ queries, resolving them directly or routing to the appropriate team.

Provide accurate product help and next‑step guidance to your customer.

Communicate the value of membership and return on investment.

Confidently understand pricing structure and be able to communicate this to customers.

Manage inbound customer queries to support the reduction of churn.

Deliver difficult pricing messages with honesty, clarity, and empathy while ensuring the customer feels supported.

Diagnose the root cause of pricing complaints quickly and determine the correct resolution path or escalation.

Handle escalated pricing conversations calmly and empathetically while maintaining clear, controlled communication.

Log and manage all customer interactions, tasks, and journeys within ChurnZero and Salesforce to ensure consistent follow-up and visibility, maintaining an accurate and compliant flow of information.

Work efficiently in a high‑volume, reactive environment while maintaining resilience and consistent professionalism.

Collaborate effectively with Finance, Customer Success, Verification, and Account Management, sharing trends to improve cross‑functional alignment.

Knowledge, Skills, Experience and Qualifications:

The ideal candidate we would like would have most, if not all the following qualities or experience:

Show a high level of resilience to price related objections whilst articulating the value of our products with customers.

The ability to navigate difficult conversations in a calm and professional manner.

Strong ability to manage and overcome objections while progressing conversations constructively with the potential of turning them into opportunities.

Someone with exceptional communication skills. You must be able to write and speak clearly and be able to explain complex processes to customers in a straightforward way.

The ability to de-escalate, to quickly diffuse tense conversations by maintaining composure, actively listening, and guiding customers towards constructive outcomes.

Someone who is enthusiastic and shows passion and excitement for their job.

A fast learner with the ability to adapt to new information and systems efficiently, showing agility in learning and applying new skills and technologies.

Someone who can prioritise and perform effectively under pressure.

Someone who is dependable and organised and can follow through on commitments they make both internally and externally.

Enthusiastic about technology with strong computer literacy.

Someone with 1 year of commercial experience, either in sales, retention or subscription-based business.

We will provide all the necessary sector training however demonstrating basic understanding of Construction or supply chain risk management will be preferable.

What we offer:

As well as a career in a fast-paced environment within an expanding business, we also offer the below benefits as standard:

Wellness fund

Pension

Life Assurance x 3

25 days holiday plus 8 Bank Holidays, increasing with length of service

Ongoing continual professional development (CPD)

Holiday Purchase Scheme up to 5 additional days

1 paid and 1 unpaid volunteering day

24/7 and 365 Days Employee Assistance Programme

Team and company offsite events

Specsavers eye care voucher

Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

retail advisor jobs in tadley, ham

Membership Advisor

Retail Scan Associate

Retail Customer Advisor ( Maidenhead) - 24 Hours

Beauty Advisor

Boots Beauty Specialist (Multi Category)

Customer Service Advisor

Trade Counter Sales Advisor

Sales - Sales Advisor - UK

Customer Advisor - 6 Hours

L'Oréal Luxe Multi-Brand Beauty Advisor, Boots Reading (15 Hours)

Seasonal Customer Service Advisor

Aftersales Advisor

Customer Success Manager (Buyers)

Service Advisor

Equestrian Sales Advisor

Customer Advisor - 15 Hours

Apprentice Retail Sales Assistant

Customer Advisor - Guildford

Bobbi Brown JLP Reading - Beauty Advisor/Artist 7.5hrs/1 day - fully flexible

Part Time Sports Advisor (sales Assistant)

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