Customer support & client services managers Work, Jobs in Warrington, Chs (with Salaries)

Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Customer Liaison Manager
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Employee discount
Client Services Manager
Wren Sterling —Wilmslow
- £45,000 - £52,000 a year
- CRM software
- Project management
- Continuous improvement
Quick apply
2d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
Customer Care Office Manager
BarrattDevelopments —Warrington
- Management
- Construction experience
- Time management
9d
Commercial Support Manager
EMR UK —Warrington
- Customer service
- Travel
- IT
- Annual leave
Customer Resolution Manager
First Choice Homes Oldham —Oldham
- £50,670 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
OOH Contact Centre Manager (32 Hours)
PropCall —Stretford
- £15.38 - £17.95 an hour
- Part-time
- Management
- Computer literacy
- Maintenance
Quick apply
Customer Service Manager
Fibre Nova Ltd —Liverpool
- £30,000 - £38,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
Quick apply
14d
Hire Desk Manager
Nationwide Platforms —Birchwood
- Sales
- Customer service
- Team management
- Free parking
Service Desk Team Leader
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
Customer Service Manager
The Splash Lab —Stockport
- From £50,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
Quick apply
6d
Teamlead Customer Success Management
Booking Experts —Chester
- Hybrid work
- Hospitality
- Analysis skills
- Leadership
- Annual leave
Customer Relations Manager, SEO, Perm, Liverpool
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
14d
Customer Service Manager
Marshalls PLC —Ramsbottom
- Full-time
- Management
- Employee discount
Quick apply
1d
Part-time Customer Service Manager
International Workplace Group plc —Wigan
- Up to £19,000 a year
- Part-time
- Customer service
- Team management
- In-person
Customer Success & Membership Administration Manager
First Kick Mini Kickers —Walton le Dale
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Computer skills
- In-person
- Free parking
- Flexitime
Quick apply
7d
Schedule & Planner Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Recruiting
Quick apply
5d

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customer support & client services managers jobs near warrington, chs

Commercial Support Manager

EMR Group -
Warrington

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
IT
Business coaching
Leadership
Communication skills

Full job description

What we offer:
#INDMP
The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
Car Allowance
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.
But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

About Our Opportunity
We’re looking for an experienced and people-focused Commercial Support Manager to lead our Commercial Support function and help deliver an outstanding experience for both customers and colleagues. Based in Warrington, this role is responsible for ensuring the team, processes, and systems are in place to support a fast-paced commercial operation.
This is a hands-on leadership role where you’ll coach and develop a high-performing team, drive continuous improvement, and work closely with commercial, operational, logistics, and planning teams to ensure the business operates efficiently and effectively.

What You Will Be Doing

Leading, coaching, and developing the Commercial Support team through regular feedback, mentoring, and performance management.
Managing team workloads and priorities to ensure excellent service levels and efficient delivery.
Monitoring KPIs, quality measures, and service performance to identify opportunities for improvement.
Championing quality, accuracy, and compliance across all commercial support activities.
Working closely with the Commercial Improvements Manager to implement new processes, systems, and ways of working.
Driving a strong operational rhythm through team meetings, performance reviews, and workload planning.
Supporting onboarding, training, and development to build team capability and confidence.
Building strong relationships across commercial, operational, logistics, and planning teams to ensure alignment and collaboration.
Identifying and implementing improvements that enhance efficiency, service delivery, and customer experience.

Your leadership will help create a motivated, customer-focused team that consistently delivers high-quality support across the business.

About You

Experience leading teams within a commercial, customer service, or business support environment.
Strong understanding of customer-focused operations and commercial processes.
Proven ability to manage high volumes of work while maintaining quality and service standards.
Experienced in coaching, developing, and motivating teams to achieve their full potential.
Strong organisational, communication, and stakeholder management skills.
Comfortable using performance data and KPIs to drive improvement and decision-making.
A collaborative leader who can build strong relationships across multiple departments.
Proactive, solutions-focused, and committed to continuous improvement.

Additional Requirements:

Willingness to travel regularly to EMR Commercial Support hubs, including Warrington, Darlaston, Southampton, and Bellshill.

If you're passionate about developing people, improving processes, and delivering exceptional customer support, we'd love to hear from you.

Who we are:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’

At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care
Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine
We Do
Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Quick apply

Refine Your Search

customer support & client services managers jobs in warrington, chs

Commercial Support Manager

Customer Liaison Manager

Client Services Manager

Aftersales Team Leader

Customer Experience Manager

Customer Care Office Manager

Commercial Support Manager

Customer Resolution Manager

Telesales Team Manager - Customer Loyalty

OOH Contact Centre Manager (32 Hours)

Customer Service Manager

Hire Desk Manager

Service Desk Team Leader

Customer Service Manager

Teamlead Customer Success Management

Customer Relations Manager, SEO, Perm, Liverpool

Customer Service Manager

Part-time Customer Service Manager

Customer Success & Membership Administration Manager

Schedule & Planner Team Leader

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