Member services representative Work, Jobs in Redditch, Wor (with Salaries)

Deputy Manager
Iceland —Redditch
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Sales - Sales Advisor - UK
New Look —Redditch
- Part-time
- Microsoft Word
3d
Customer Service Assistant(Volume)
Network Rail —Birmingham
- £27,464 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
10d
Birmingham Programme Coordinator
Action Tutoring —Birmingham
- £27,974 a year
- Full-time
- Hybrid work
- Travel
- School
- Flexitime
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Workplace Experience Coordinator 30 hours per week
BaxterStorey UK —Birmingham
- £14.90 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
6d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Education Support Officer (International) - Academic Services - 53829 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- University
- IT
- Annual leave
- Sick pay
7d
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
Trainee Supervising Practitioner
Compass-uk.org —Birmingham
- £32,921 - £40,347 a year
- Overtime
- Mentoring
- IT
- Leadership
- Employee assistance programme
- Sick pay
Kitchen Cleaning Technician Supervisor
CleanEvent Services Ltd —Aston
- £17 an hour
- Hospitality
- Management
- English
- Free parking
- Health & wellbeing programme
Quick apply
7d
Casual Tutors - English and Maths
Star Academies —Birmingham
- £15 - £20 an hour
- Call to connect
- Customer service
- English
- Organisational skills
3d
Customer Representative - Wolverhampton
Nationwide Building Society —Wolverhampton
- From £26,500 a year
- Part-time
- Customer service
- Banking
6d
Lawyer - 5 roles available,1 of which is Welsh Desirable
Independent Office for Police Conduct —Birmingham
- £52,499 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Residential Care Worker (Children's Care Home)
Thrive Childcare Ltd —Wolverhampton
- £26,801.16 - £28,524.24 a year
- Weekend availability
- In-person
- School
- Store discount
- Health & wellbeing programme
Quick apply
9d
General Assistant
BaxterStorey UK —Stratford-upon-Avon
- £13.22 an hour
- Full-time
- Hospitality
- Café
- Employee assistance programme
- Employee discount
Quick apply
8d
Business Support Officer - Receptionist & Admissions
Star Academies —Birmingham
- £24,847.04 - £26,067.90 a year
- Call to connect
- Microsoft Outlook
- Customer service
- Microsoft Office
6d
Pharmacy Dispenser - UHCW
SWFT Clinical Services Ltd —Coventry
- £28,484.53 a year
- Weekend availability
- Employee assistance programme
- Employee discount
7d
Radiographic Aide
The Dudley Group NHS Foundation Trust —Dudley
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
2d

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member services representative jobs near redditch, wor

Deputy Manager

Iceland -
Redditch

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

member services representative jobs in redditch, wor

Deputy Manager

Sales - Sales Advisor - UK

Customer Service Assistant(Volume)

Birmingham Programme Coordinator

Senior Claims Handler - Commercial & Schemes

Workplace Experience Coordinator 30 hours per week

2nd Line Engineer - Support

Education Support Officer (International) - Academic Services - 53829 - Grade 6

Marcus by Goldman Sachs, Call Center Representative, Birmingham

Trainee Supervising Practitioner

Kitchen Cleaning Technician Supervisor

Casual Tutors - English and Maths

Customer Representative - Wolverhampton

Lawyer - 5 roles available,1 of which is Welsh Desirable

Account Coordinator

Residential Care Worker (Children's Care Home)

General Assistant

Business Support Officer - Receptionist & Admissions

Pharmacy Dispenser - UHCW

Radiographic Aide

I want to receive the latest job alerts for member services representative in redditch, wor

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