Associate manager Work, Jobs in Long Sutton, Ham (with Salaries)

Customer Care Associate
LRG —Camberley
- Remote
- Microsoft Office
- Communication skills
Quick apply
Order Management Analyst - French Speaker
SC Johnson Ltd. —Frimley
- Full-time
- Microsoft Word
- English
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Administrative experience
- Communication skills
Quick apply
14d
B2B Account Manager - Private Ecosystem
Eli Lilly —Basingstoke
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
13d
Safeguarding Care Coordinator ( Maternity Cover )
Andover PCN —Andover
- £13.57 - £15.27 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Research
- Store discount
- Health & wellbeing programme
Quick apply
1d
VacancyTitle: Housing Service Assistant
Grainger plc —Aldershot
- Full-time
- Remote
- Customer service
- Driving
Regional Business Manager - South
BD —Winnersh
- £59,100 - £90,150 a year
- CRM software
- Sales
- IT
In-store Visual Merchandiser Team Leader
Superdry —Basingstoke
- Full-time
- Cash handling
- Employee discount
- Flexible schedule
3d
Associate Director, Regulatory Project Manager
CSL Behring —Maidenhead
- £170,000 - £210,000 a year
- Full-time
- Doctoral degree
- PMP
- Master's degree
Safety Technician
Amazon UK Services Ltd. —Havant
- Full-time
- Travel
Senior Product Manager, Women's Health - Europe
BD —Winnersh
- £59,100 - £90,150 a year
- Marketing
- English
- Master's degree
Environments Associate
Fujitsu —Basingstoke
- Travel
- Mentoring
- Organisational skills
19h
Associate Quality and Systems Manager – (Asbestos, Fire & Water)
Tetra tech Ltd. —Basingstoke
- Hybrid work
- Continuous improvement
- Travel
- Leadership
Quick apply
Associate Environmental Field Technician
UL Solutions —Basingstoke
- Engineering
- English
- In-person
- Annual leave
Associate Scientist, Analytical
MedPharm —Guildford
- Full-time
- Computer literacy
- Laboratory experience
- Microsoft Office
Quick apply
Supply Chain Implant - Leeds
PepsiCo —Reading
Sales Associate
Ernest Jones —Camberley
- £12.71 an hour
- Part-time
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Guildford
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Associate - Court of Protection
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- Microsoft Office
- In-person
- Communication skills
Lead Teacher Chemistry
The Oratory School —Woodcote
- Full-time
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply

I want to receive the latest job alerts for associate manager in long sutton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Associate

LRG -
Camberley

Quick apply

Job details

Benefits

Company pension

Qualifications

Microsoft Office
Communication skills

Full job description

Job Title: Customer Care Associate

Location: Remote (with quarterly travel for team meetings)

Brand: LRG

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business.

Key Responsibilities:

Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement
Manage the Customer Care email inbox to allocate emails using the colour coding system
Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation
Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met
Promptly answer the Customer Care phone line in a professional and helpful manner
Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met
Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases
Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints
Investigate and collate data for Stage Two and Stage Three complaints
Communicate directly with complainants to work towards swift and fair resolutions
Draft high-quality written responses for Stage Two and Stage Three complaints
Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints
Support the monitoring and management of social media reviews and messages.
Assist in the administration and management of Reputation.com to maintain the Group’s online presence.
Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations.
Keep up to date with industry legislation and regulatory changes.

What are we looking for:

Extensive knowledge of the lettings industry, supported by significant hands-on experience.
Exceptional attention to detail and clear, professional communication skills.
Propertymark Level 3 qualification (or currently working towards it/willing to complete).
Strong reporting skills, with the ability to extract and present data effectively in Excel.
Excellent administrative and letter-writing abilities.
Confident problem-solver, capable of managing legal and procedural queries from branch staff.
Collaborative team player with a proactive approach.
Proficient in Microsoft Office applications.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

associate manager jobs in long sutton, ham

Customer Care Associate

Order Management Analyst - French Speaker

Internal Operations Auditor Associate (Lettings & Legislation)

B2B Account Manager - Private Ecosystem

Safeguarding Care Coordinator ( Maternity Cover )

VacancyTitle: Housing Service Assistant

Regional Business Manager - South

In-store Visual Merchandiser Team Leader

Associate Director, Regulatory Project Manager

Safety Technician

Senior Product Manager, Women's Health - Europe

Environments Associate

Associate Quality and Systems Manager – (Asbestos, Fire & Water)

Associate Environmental Field Technician

Associate Scientist, Analytical

Supply Chain Implant - Leeds

Sales Associate

JUNIOR SALES ADVISOR

Senior Associate - Court of Protection

Lead Teacher Chemistry

I want to receive the latest job alerts for associate manager in long sutton, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected