Assistant front office manager Work, Jobs in Ottershaw, Sry (with Salaries)

Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
11d
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Assistant Restaurant Manager
Oita Soho —London
- From £39,000 a year
- Weekend availability
- Microsoft Word
- Inventory control
- Restaurant management
- Employee discount
Quick apply
Dedicated Lunch Cover Receptionist
Rapport —London
- £20,293 a year
- Part-time
- English
- Hotel
- Front desk
- Employee assistance programme
2d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Assistant Manager - Reservations
The Hongkong and Shanghai Hotels, Limited —London
- Microsoft Office
- Hotel
- Communication skills
Night House Host/Receptionist
Locke —London
- £28,000 - £29,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
Assistant Front of House Manager
Cairn Group —London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
21h
Restaurant Manager
NOTTO —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Fast casual restaurant
- Team management
- Store discount
- Employee discount
Quick apply
Night Auditor
Montcalm East, Shoreditch London —London
- Weekend availability
- English
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Front Desk Supervisor, The Savoy Hotel
FAIRMONT —London
- £40,956 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Hotel
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Hotel Receptionist
Chelsea Cloisters —London
- Up to £27,000 a year
- 8 hour shift
- English
- Hotel
- Front desk
Quick apply
3d
Nights Front of House Assistant
Locke —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
2d
Guest Relations Supervisor
Hilton —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
Assistant Store Manager
al volo the italian quickie —London
- From £30,000 a year
- Full-time
- Hospitality
- Bar
- Restaurant management
- Employee discount
Quick apply
4d
Room Service Manager
PPHE Hotel Group —London
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Nights Front of House Assistant
edyn —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
2d
F&B Manager
Aethos London Shoreditch —London
- Full-time
- Inventory control
- Hotel
- Supervising experience
Quick apply
4d
Floor Manager
Le Café NAC —London
- Full-time
- Sales
- Restaurant management
- Quality control
- Annual leave
- Employee discount
Quick apply

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assistant front office manager jobs near ottershaw, sry

Assistant Front of House Manager - Green Park

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£42,358 a year
11 days ago

Qualifications

Customer service call handling
Front of house supervision
Guest relations
Inbound customer enquiry call handling
Word processing
Facilities management
Internal department liaison
English
Microsoft Office Suite
Supervising experience
Team management
Client services
Front desk
SIA
Customer interaction
Guest services telephone call handling

Full job description

Overall Purpose

The Team Leader will be permanently based on the reception desk(s) covering the front of house function as well as stepping up to assist and cover the FOH Manager.

As a Team Leader you represent St James and St James’ clients. We provide our customers and clients with a high level of customer service and professionalism. To go the extra mile to keep our customers and clients happy.

To liaise with the occupiers and make the building your own

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
Ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
To assist and cover all the reception area as well as manage in the absence of the FOH Manager.
Making sure the relevant St James Operations Manual, occupier’s procedures, phone database is up to date.
Being a presentable, professional and lead by example in being the first point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide.
Being responsible for the meeting and greeting of all guests and visitors to the building and providing them with exceptional service.
Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors.
To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Manage and assist difficult calls and/or distressed callers’ in a calm and professional manner. This includes being a point of escalation in the FOH Manager absence.
To support and assist the FOH Manager in all reception and FOH processes and procedures.
Where appropriate, reporting of accidents or incidents.
Administrative duties including word processing, photocopying, ordering stationery and facilities management tasks as directed by Building Management.
Ensure the reception area is kept organised, clean and tidy at all times.
Stand to greet all visitors to the building.
To be “in post” ready to greet at allocated time.
To maintain good working relationships with colleagues.
Creating and maintaining strong relationships with all service providers at Green Park.
Assisting and supporting the reception team and FOH Manager in all FOH matters.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.
Monitoring vacant areas and reporting any issues that require the Building Manager’s attention.
Supporting the Events Team with building portal updates.
Assisting with event organisation and promotion.
Providing general support for building events where required.

Knowledge:

Proven working knowledge of customer service experience.
Previous experience is essential in a similar corporate background.
Proven experience in managing and leading others at supervisor.
Excellent command of the English language, both written and verbal.
Working knowledge of IT with experience of using Microsoft Office.
Managing and training other team members.

Skills:

Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent customer service skills.
Strong efficiency and motivation.
Excellent punctuality.
Outgoing and “can do“ attitude.
Innovation and creativity.
Tact and diplomacy.
Proactive and helpful.
Collaborative and to lead by example.
To have successfully obtained a current SIA Licence.

Quick apply

Refine Your Search

assistant front office manager jobs in ottershaw, sry

Assistant Front of House Manager - Green Park

Assistant Front of House Manager

Assistant Restaurant Manager

Dedicated Lunch Cover Receptionist

Office Coordinator (f/m/d)

Assistant Manager - Reservations

Night House Host/Receptionist

Assistant Front of House Manager

Restaurant Manager

Night Auditor

Front Desk Supervisor, The Savoy Hotel

Guest Services Assistant

Hotel Receptionist

Nights Front of House Assistant

Guest Relations Supervisor

Assistant Store Manager

Room Service Manager

Nights Front of House Assistant

F&B Manager

Floor Manager

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