Customer experience coordinator Work, Jobs in Felixstowe (with Salaries)

Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
3d
Tours Coordinator
Fred. Olsen —Ipswich
- Full-time
- Hybrid work
- Driving
- Communication skills
- Employee discount
9d
Customs Administrator
CEVALogistics —Felixstowe
- Full-time
- Annual leave
- Employee discount
5d
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Social Inclusion Coordinator
Sanctuary Supported Living —Felixstowe
- £13.21 an hour
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
5d
Account Coordinator Team Lead (PC&B)
Berlin Packaging —Hadleigh
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Project & Administrative Support Coordinator
Provide CIC —Colchester
- £25,660.38 a year
- Part-time
- Nursing home
1d
Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Logistics Planner
Trinity Surfacing Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Civil engineering
- Customer service
- Microsoft Office
- Free parking
Quick apply
12d
Customer Service & Acquisitions Lead
Civic Recruitment Limited —Colchester
- £19.23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
SHE Coordinator
M Group —Colchester
- £25,000 - £35,000 a year
- Annual leave
- Employee assistance programme
8d
Project Manager
Kier Group —Ipswich
- Part-time
- Communication skills
- Flexible schedule
Senior Finance Business Partner
OCS Group —Ipswich
- Monday to Friday
- Accounting
- Communication skills
- Negotiation
Deputy Care Manager
CK2Care —Clacton-on-Sea
- £32,000 - £34,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Referral programme
- Sick pay
Quick apply
2d
Driver LGV Class 1
Stericycle —Ipswich
- Day shift
- Driving
- Life insurance
- Referral programme
Engineering Manager
Balfour Beatty —Colchester
- Hybrid work
- Engineering
- Construction experience
- In-person
- Annual leave
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
12d
Assessment Coordinator
Suffolk County Council —Ipswich
- £28,598 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
11d

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customer experience coordinator jobs near felixstowe

Customs Clearance Coordinator

Simarco -
Ipswich

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Car scheme

Qualifications

Customer service
Logistics
Microsoft Office
Analysis skills
IT
HMRC
Communication skills

Full job description

Job Title: Customs Clearance Coordinator

Location: Ipswich / Felixstowe

Salary: Competitive

Hours: Full time - Monday to Friday / Alternating each week between 09:00 to 17:30 and 08:00 to 16:30

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

We are looking for a motivated and detail-oriented Customs Clearance Coordinator to join our Operations team in Ipswich/Felixstowe. Working as part of a busy customs team, you will play a vital role in ensuring the smooth and compliant movement of goods into and out of the UK.

This position is ideal for someone from a customs clearance, freight forwarding or international logistics environment, with strong administration skills, excellent attention to detail, and a passion for delivering exceptional customer service in a fast-paced logistics environment.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!

The Simarco Culture and values...

~ Communication ~ Innovation ~ Accountability ~ Integrity ~

Key Skills and Qualifications to succeed in this role:

Excellent communication and customer service skills.
Strong administration and organisational abilities.
Ability to work effectively within a team while managing your own workload.
Excellent attention to detail with strong numerical and analytical skills.
Confident using Microsoft Office applications and learning new systems quickly.
Ability to work accurately in a fast-paced environment and meet deadlines.
Self-motivated with strong record-keeping and prioritisation skills.
GCSEs (or equivalent) in Maths and English.
Ability to consistently complete high volumes of customs entries while maintaining accuracy and compliance.
Previous experience within a customs clearance, freight forwarding, or international logistics environment.
Knowledge of HMRC import and export customs requirements.
Experience using customs systems such as CDS, CHIEF, NCTS, and NES.
Understanding of ETSF warehouse processes.
Customs-related qualifications or industry accreditations.
Strong problem-solving skills and the ability to think critically when resolving complex customs issues.
Customer-focused approach with both internal and external stakeholders.

Key duties & Responsibilities:

Prepare and process import and export customs declarations using industry-standard customs systems.

Review and extract information from commercial invoices, packing lists, and supporting documentation to complete customs entries accurately.

Liaise with customers, importers, customs authorities, port health officials, and internal operational teams to obtain required information and resolve customs-related queries.

Ensure all customs declarations are completed accurately, compliantly, and within agreed service levels.

Assist clients with customs classification and tariff-related enquiries.

Process documentation including T-documents, EUR1 certificates, Certificates of Origin, CHEDs, COIs, and other customs and cargo control documentation.

Support duty refund applications, tariff reclassifications, and customs appeals where required.

Maintain up-to-date knowledge of UK customs regulations, legislation, and procedural changes.

Provide guidance to customers on import restrictions, tariff systems, licensing requirements, and customs compliance matters.

Use customs and logistics software including CDS, CNS, Destin8, Sequoia, Descartes, NCTS, NES, and other relevant systems.

Ensure the highest standards of data accuracy and customs compliance across all entries.

Contribute positively to team objectives and maintain excellent customer relationships.

We can offer you:

Highly competitive salary

25 days annual leave plus bank holidays

Company pension scheme

Employee discount platform with access to leading retailers

Full training and ongoing support

Cycle to Work scheme and Tusker car scheme

Regular employee engagement initiatives and treat days

Learning Management System for continuous professional development

Mental health and wellbeing support forum

Simarco Stars recognition and rewards programme

Career development opportunities within a growing international business

Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.

Quick apply

Refine Your Search

customer experience coordinator jobs in felixstowe

Customs Clearance Coordinator

Customer and Operational Services Coordinator

Tours Coordinator

Customs Administrator

Ocean Freight Import Coordinator

Social Inclusion Coordinator

Account Coordinator Team Lead (PC&B)

Project & Administrative Support Coordinator

Training and Helpdesk Coordinator

Transport & Operations Co-ordinator

Logistics Planner

Customer Service & Acquisitions Lead

SHE Coordinator

Project Manager

Senior Finance Business Partner

Deputy Care Manager

Driver LGV Class 1

Engineering Manager

Customer Services Coordinator

Assessment Coordinator

I want to receive the latest job alerts for customer experience coordinator in felixstowe

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