Travel advisor Work, Jobs in Preston, Lan (with Salaries)

Travel Support Advisor Air & Ground
dnata —Preston
- Hotel
- IT
- Communication skills
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Hotel
- IT
- Communication skills
Helpline Advisor
Stephensons Solicitors LLP —Wigan
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Typing
- Free parking
- Annual leave
9d
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
Talent Acquisition Advisor
Places for People —Preston
- Up to £36,000 a year
- Call to connect
- Hybrid work
- Microsoft Outlook
- Travel
- IT
- Employee discount
- Flexible schedule
2d
Site Performance Assessor
Recycling Lives Services —Preston
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
Mobile Domestic & Lifestyle Assistant
McCarthy & Stone —Preston
- £12.85 - £14.50 an hour
- Part-time
- Driving
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
HR Advisor
Williams Group —Bolton
- £32,000 - £34,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13h
Prison Offender Manager
Ministry of Justice —Lancaster
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
6d
Service Advisor
Lookers —Blackburn
- £14,500 - £17,500 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Employability Advisor
Leigh Youth Hub —Wigan
- Up to £26,500 a year
- Full-time
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Retail Assistant (Opticians)
Boots —Blackpool
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Energy Surveyor
Inspired —Kirkham
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
- Life insurance
HSEQ Advisor - North
Apleona —Preston
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Food Service Auditor, Blackpool (Independent Contractor)
NSF International —Blackpool
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Employee Relations Advisor
JDSPORTS —Bury
- Full-time
- Human resources
- Typing
- Communication skills
- Employee discount
Quick apply
Senior Service Advisor
Lookers —Blackpool
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
HSE Advisor (North)
Mactech Energy Group —Heysham
- Up to £58,000 a year
- Computer literacy
- Master's degree
- Continuous improvement
7d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Health and Safety Advisor
Courtley (Health & Safety) Ltd —Liverpool
- £26,000 - £35,000 a year
- Full-time
- Writing skills
- Travel
- SharePoint
Quick apply
12d

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Travel Support Advisor Air & Ground

dnata -
Preston

Apply Now

Job details

Permanent

Qualifications

GCSE
IT
Communication skills

Full job description

Job Title: Travel Support Advisor – Air & Ground Operations

Location: Leyland, Preston

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.

We are now recruiting for a Travel Support Advisor to manage and action involuntary changes to customer travel arrangements, including airline schedule changes, flight cancellations, ticketing deadlines, and ground service modifications. This role ensures timely communication with customers and effective resolution of disruptions, working in a customer-centric manner to minimize inconvenience and protect business interests.

Job Accountabilities

Monitor and manage electronic airline queues, ensuring timely action and clearance in line with agreed performance targets
Process airline notifications promptly to ensure tickets are issued within required timeframes
Coordinate changes to air travel arrangements, including necessary updates to associated services such as hotel bookings, transfers, and car hire
Communicate flight schedule changes to direct customers and travel agents via phone, email, etc., and update all affected package components and documentation accordingly
Apply ABTA/ATOL guidelines to ensure customer arrangements comply with industry and company policies
Provide support during crisis situations (e.g. adverse weather, natural disasters, political unrest) to maintain customer service continuity
Inform customers and agents of accommodation renovations and manage any resulting changes, including relocations due to hotel closures, overbookings, or major refurbishments
Respond to supplier communications within 72 hours and update customers or agents with relevant changes
Negotiate with suppliers to secure the best possible outcomes for both the customer and the business
Uphold GDPR standards and maintain a consistently professional approach in all interactions
Collaborate effectively with team members and cross-functional teams to resolve customer issues
Take ownership of personal development to enhance the customer experience
Support the team manager in achieving service level targets and provide feedback on system issues and improvement opportunities
Consistently demonstrate dnata Travel Group’s Vision, Mission, and Values in daily work

To be considered for this role, we need you to have the following skills, experience and qualifications:

GCSE Grade A*-C/9-4 in English and Maths or equivalent
Great communication skills – verbal & written
Able to deliver a difficult message with empathy and remain calm
Customer focussed
IT literate with great keyboard skills
Accuracy and attention to detail
Great team player with a positive attitude
Problem solving skills
Adaptable and able to work under pressure
Numerate

Desirable:

Experience with GDS /travel systems
Previous travel industry or contact centre experience

Apply Now

Refine Your Search

travel advisor jobs in preston, lan

Travel Support Advisor Air & Ground

Travel Support Advisor Air & Ground

Helpline Advisor

Non-Operational Prison Offender Manager

Talent Acquisition Advisor

Site Performance Assessor

Mobile Domestic & Lifestyle Assistant

HR Advisor

Prison Offender Manager

Service Advisor

Employability Advisor

Retail Assistant (Opticians)

Energy Surveyor

HSEQ Advisor - North

Food Service Auditor, Blackpool (Independent Contractor)

Employee Relations Advisor

Senior Service Advisor

HSE Advisor (North)

Assistant General Manager-Experience & Innovation

Health and Safety Advisor

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