Front office assistant Work, Jobs in Theale, Brk (with Salaries)

Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
7d
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Warehouse Assistant
Tapi —Newbury
- Part-time
- Customer service
- Forklift
- Communication skills
- Employee assistance programme
- Employee discount
8h
Food and Beverage Assistant
Verde Resorts —Wallingford
- £12.89 an hour
- Weekend availability
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Assistant Team Manager - Children's Assessment Service (Oxford City)
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £50,269 - £53,460 a year
- Part-time
- Supervising experience
- Annual leave
- Employee assistance programme
Senior Hotel Receptionist
Old Parsonage Hotel —Oxford
- Up to £14.30 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
House Porter
Four Seasons —Hook
- Weekend availability
- Hotel
- Cleaning
- Guest services
4d
Flexible Catering, Hospitality & Events Assistant
BaxterStorey UK —Oxford
- £14.06 an hour
- Weekend availability
- Hospitality
- Food service experience
- Communication skills
Quick apply
Café Manager
The Cafe, Christ Church Woking —Woking
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
Quick apply
Assistant Manager
Boots —Reading
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Accounts and Admin Assistant
Saxon Insurance Brokers Ltd —Reading
- £12.71 an hour
- Part-time
- Organisational skills
- In-person
- AI
- Employee discount
Quick apply
12h
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
6d
Library Assistant
University of Oxford —Oxford
- £27,534 - £28,437 a year
- Part-time
- English
- Microsoft Office
- Front desk
- Annual leave
7d
Hospitality Assistant
BaxterStorey UK —Reading
- £12.71 an hour
- Part-time
- Serving
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
6d
Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
6d
Undergraduate Programmes Assistant
EM Normandie UK Limited —Oxford
- From £26,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Sick pay
Quick apply
11d
Assistant Manager
Boots —Thame
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Visitor Services Manager
The Royal Household —Windsor
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
5d
Relief Catering Assistant
BaxterStorey UK —Reading
- £13.50 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Front of House Assistant - The Cosener's House - Flexible Hours
BaxterStorey UK —Abingdon
- £13.40 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply

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Assistant Front of House Manager - Green Park

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£42,358 a year
7 days ago

Qualifications

Customer service call handling
Front of house supervision
Guest relations
Inbound customer enquiry call handling
Word processing
Facilities management
Internal department liaison
English
Microsoft Office Suite
Supervising experience
Team management
Client services
Front desk
SIA
Customer interaction
Guest services telephone call handling

Full job description

Overall Purpose

The Team Leader will be permanently based on the reception desk(s) covering the front of house function as well as stepping up to assist and cover the FOH Manager.

As a Team Leader you represent St James and St James’ clients. We provide our customers and clients with a high level of customer service and professionalism. To go the extra mile to keep our customers and clients happy.

To liaise with the occupiers and make the building your own

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
Ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
To assist and cover all the reception area as well as manage in the absence of the FOH Manager.
Making sure the relevant St James Operations Manual, occupier’s procedures, phone database is up to date.
Being a presentable, professional and lead by example in being the first point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide.
Being responsible for the meeting and greeting of all guests and visitors to the building and providing them with exceptional service.
Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors.
To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Manage and assist difficult calls and/or distressed callers’ in a calm and professional manner. This includes being a point of escalation in the FOH Manager absence.
To support and assist the FOH Manager in all reception and FOH processes and procedures.
Where appropriate, reporting of accidents or incidents.
Administrative duties including word processing, photocopying, ordering stationery and facilities management tasks as directed by Building Management.
Ensure the reception area is kept organised, clean and tidy at all times.
Stand to greet all visitors to the building.
To be “in post” ready to greet at allocated time.
To maintain good working relationships with colleagues.
Creating and maintaining strong relationships with all service providers at Green Park.
Assisting and supporting the reception team and FOH Manager in all FOH matters.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.
Monitoring vacant areas and reporting any issues that require the Building Manager’s attention.
Supporting the Events Team with building portal updates.
Assisting with event organisation and promotion.
Providing general support for building events where required.

Knowledge:

Proven working knowledge of customer service experience.
Previous experience is essential in a similar corporate background.
Proven experience in managing and leading others at supervisor.
Excellent command of the English language, both written and verbal.
Working knowledge of IT with experience of using Microsoft Office.
Managing and training other team members.

Skills:

Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent customer service skills.
Strong efficiency and motivation.
Excellent punctuality.
Outgoing and “can do“ attitude.
Innovation and creativity.
Tact and diplomacy.
Proactive and helpful.
Collaborative and to lead by example.
To have successfully obtained a current SIA Licence.

Quick apply

Refine Your Search

front office assistant jobs in theale, brk

Assistant Front of House Manager - Green Park

Care Home Customer Support Assistant

Warehouse Assistant

Food and Beverage Assistant

Assistant Team Manager - Children's Assessment Service (Oxford City)

Senior Hotel Receptionist

House Porter

Flexible Catering, Hospitality & Events Assistant

Café Manager

Assistant Manager

Accounts and Admin Assistant

Customer Success Assistant

Library Assistant

Hospitality Assistant

Front Office Supervisor

Undergraduate Programmes Assistant

Assistant Manager

Visitor Services Manager

Relief Catering Assistant

Front of House Assistant - The Cosener's House - Flexible Hours

I want to receive the latest job alerts for front office assistant in theale, brk

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