Learning and development coordinator Work, Jobs in Speke, Msy (with Salaries)

Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Learning and Development Coordinator
pladis —Aintree
- Full-time
- Microsoft Office
- IT
- Communication skills
7d
Education Programme Coordinator:
EduPac Global Education Services UK —Liverpool
- £30,420.00 - £38,549.16 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
Hard Services Co-ordinator
Sodexo —Liverpool
- £34,000 - £38,480 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
3d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Opiate Recovery Coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- Remote
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
13d
Recovery Coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee discount
13d
Health, Safety and Medical Compliance Officer
Petty Pool Vocational College —Northwich
- £31,508.31 - £35,462.88 a year
- Full-time
- Organisational skills
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
7d
Work Placement Co-ordinator/Assessor in Childcare
Hugh Baird College —Liverpool
- £12,000 - £30,000 a year
- Part-time
- University
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Front of House Patient Coordinator
Bright Orthodontics —Liverpool
- £13 an hour
- Full-time
- Customer service
- Front desk
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Communications and Campaigns Manager
Peruanas Que Inspiran Community and Media Ltd —Liverpool
- £2,779 - £3,300 a month
- Full-time
- Spanish
- Marketing
- Social media management
Quick apply
Works Coordinator
Regenda Group —St Helens
- £29,813 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
5d
Project Coordinator
Bellrock Property and Facilities Management —Liverpool
- £30,000 - £38,000 a year
- Hybrid work
- Sales
- Project management
- No degree
- Health & wellbeing programme
- Annual leave
Quick apply
Talent Acquisition Partner
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Gym membership
- Referral programme
Quick apply
Instructor Demonstrator - General Engineering (Electronics & Maintenance)
Coleg Cambria —Deeside
- £26,980 - £31,245 a year
- Full-time
- Bilingual
- Free parking
- Annual leave
3d
Living Well Goals coordinator
Wythenshawe Community Housing Group —Manchester
- £36,782.54 a year
- Full-time
- Management
- Organisational skills
- Annual leave
- Gym membership
Sub-Specialty Appointment Co-Ordinator
Liverpool Women's NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
3d
Legacy and Supporter Relationships Manager
Huntington's Disease Association —Liverpool
- £35,200 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
9d
Recovery Worker
Change Grow Live —Bootle
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee discount
6d
Recovery Coordinator (Complex Case)
Change Grow Live —Knowsley
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount
22h

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Customer Quality and Compliance Coordinator

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£26,227.50 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Customer Quality and Compliance Coordinator to support a customer-first culture, creating operational resilience through service delivery enhancements and data consolidation. In this role, you will focus on monitoring and improving the quality of customer interactions, overseeing compliance with housing allocation, repairs, and maintenance processes, and ensuring accurate, actionable data analysis supports continuous improvement.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.
This is a full-time, hybrid role with a requirement of 3 days in the office each week. The working hours are 8AM-4.30PM.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Monitor and evaluate customer interactions (calls, emails, CRM data) to ensure accuracy, professionalism, empathy, and compliance with service standards.
Identify areas for service improvement, and feedback to line managers as appropriate to support continuous improvement across NSC teams.
Ensure call centre operations comply with MOD contract requirements, housing regulations, data protection legislation (GDPR), and internal policies.
Support on internal and external audits of processes related to housing allocations, repairs, and maintenance reporting.
Collect, analyse, and interpret operational data (call quality scores, turnaround times, repair completion rates, complaints, etc.).
Provide regular quality and compliance reports to Quality, Assurance and Compliance Manager.
Identify performance trends, risks, and opportunities for operational improvement and make suggestions.

Key requirements:

Excellent communication skills and telephone manner.
Proficient in Microsoft Office applications and case management/CRM systems.
Knowledge of property management and housing legislation.
Experience in customer service or a client-facing position.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

learning and development coordinator jobs in speke, msy

Customer Quality and Compliance Coordinator

Learning and Development Coordinator

Education Programme Coordinator:

Hard Services Co-ordinator

Project Coordinator

Opiate Recovery Coordinator

Recovery Coordinator

Health, Safety and Medical Compliance Officer

Work Placement Co-ordinator/Assessor in Childcare

Front of House Patient Coordinator

Communications and Campaigns Manager

Works Coordinator

Project Coordinator

Talent Acquisition Partner

Instructor Demonstrator - General Engineering (Electronics & Maintenance)

Living Well Goals coordinator

Sub-Specialty Appointment Co-Ordinator

Legacy and Supporter Relationships Manager

Recovery Worker

Recovery Coordinator (Complex Case)

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