Technical support occupations Work, Jobs in Carcroft, Syk (with Salaries)

Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
14d
IT Engineer Level 2
1101 Limited —Sheffield
- From £30,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Free parking
- Paid training
Quick apply
3d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
8d
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- Computer networking
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
9d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Life insurance
Quick apply
IT Support Engineer
Radar Healthcare —Leeds
- Up to £35,000 a year
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Work from home
- Employee assistance programme
Quick apply
22h
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
Cluster IT Technician
INOVA Multi Academy Trust —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- School
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Apprentice
QA Apprenticeships —Doncaster
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
8d
IT Field Service Engineer
Smart IT —Leeds
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Free parking
- Work from home
Quick apply
5h
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Operational Training Support
M Group —Sheffield
- £28,000 - £30,000 a year
- Annual leave
- Employee assistance programme
3d
IT Support Technician
The Thrive Hive Talent Group —Dewsbury
- £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- In-person
- Free parking
Quick apply
2h
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee discount
9d
IT Support Assistant
ID Logistics & Transport Ltd —Leeds
- £27,000 - £32,000 a year
- Full-time
- Azure
- Warehouse experience
- IT
Quick apply
13d

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Service Desk Analyst

Genuit Group -
Doncaster

Apply Now

Job details

Full-time
14 days ago

Benefits

Company pension

Qualifications

Driving Licence
Customer service
Software deployment
Windows
Technical support
SharePoint
IT
Communication skills
Active Directory

Full job description

Closing Date for Application:

Tuesday 04/08/2026

At Genuit Group, we are focused on creating a more sustainable built environment. This means increasing resilience as buildings adapt to the challenges of climate change, while also reducing the impact the built environment has on the environment.

As a growing FTSE 250 business with global ambitions, Genuit offers the opportunity to work across multiple construction sectors within the Group and be part of shaping the future direction of the organisation.

We're looking for a Service Desk Analyst to join the Genuit Group Service Desk team, providing first-line technical support and helping colleagues stay productive through the effective resolution of IT issues and service requests.

As the primary point of contact for technical support, you'll play a key role in diagnosing and resolving hardware, software and application issues, ensuring service levels are maintained and users receive a high-quality support experience.

What You'll Be Doing

Act as the first point of contact for IT incidents, queries and service requests
Log, categorise and manage tickets accurately within service management systems
Diagnose and resolve technical issues, escalating where appropriate
Provide support and guidance on applications, hardware, systems and security best practices
Fulfil service requests within agreed service levels and timelines
Assist with problem management activities, identifying trends and contributing to long-term solutions
Configure, deploy and maintain desktop, laptop, mobile and printer devices
Support software installation, licensing, updates and troubleshooting
Contribute to knowledge articles, documentation and continuous service improvement initiatives

What We're Looking For

Experience in an IT Service Desk or technical support environment
Strong troubleshooting and problem-solving skills
Knowledge of Microsoft Windows desktop operating systems
Experience with Microsoft 365, SharePoint and Exchange/mailbox administration
Basic Active Directory knowledge, including user administration and permissions management
Understanding of hardware support, software deployment and device configuration
Familiarity with ITSM, ticketing and knowledge management systems
Strong communication and customer service skills
Ability to work independently and manage competing priorities

Additional requirements

Full UK driving licence and willingness to travel to Group sites as required
Location: Doncaster

Our Benefits

Entitled to 25 days holiday

Holiday purchase scheme

Life Assurance x3 of annual salary

Pension contribution matched up to 8%

Save as you earn Genuit Sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

technical support occupations jobs in carcroft, syk

Service Desk Analyst

IT Engineer Level 2

IT Support Analyst -2nd Line

Senior Technical Support Advisor

IT Service Desk Analyst

IT Desktop Support

1st-2nd Line IT Support Engineer

IT Support Technician

Level 2 Helpdesk Engineer

IT Field Engineer

IT Support Engineer

IT Service Desk Analyst

Cluster IT Technician

IT Support Apprentice

IT Field Service Engineer

Service Desk Analyst

Operational Training Support

IT Support Technician

Service Desk Analyst, Judicial Digital Services, Judicial Office

IT Support Assistant

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