Location: Horsham | Part-Time 20 hours a week | Permanent | £21k to £24k + Benefits
Who are we
Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited and Eze Talk Residential Limited.
We specialise in the home mover market, providing broadband, energy, water and Sky services. We currently serve over 61,000 customers, with a clear growth strategy to exceed 100,000 customers within the next 1-2 years through a combination of organic growth and acquisition led expansion across the telecommunications sector. https://www.telecomacquisitions.co.uk/
About the Role
This is a hands-on, generalist HR management role covering the day-to-day administration and advisory function of HR across the business and based firmly on employment relations, compliance, policy, people processes, and manager support.
You will be the go-to person for all things HR - advising managers, maintaining accurate employee records, owning our HR policies and procedures, and ensuring we operate as a fair, legally compliant employer. This is an ideal role for a CIPD-qualified HR professional seeking a meaningful part-time position where they can make a real impact in a growing SME.
What You'll Be Doing
HR Reporting
Responsible for all policies and procedures and ensure they are kept up to date with employment law and fit for purpose for the company
Ensure all disciplinary / grievances are dealt with correctly in line with employment law to avoid tribunal claims
Maintain all policies on breath HR for ISO
Health and safety and ensuring all policies are kept up to date - handbook
HR training / onboarding of new employees
Manage the online training for all employees to ensure that all legal requirements are covered - e.g. Health and safety / GDPR / equality and diversity / mental health / wellbeing
All new starter documentation
Issuing contracts of employment and all checks are carried out before commencement of start and in line with customer contracts
Ensure seamless off boarding - especially for home workers as responsible for ensuring all company equipment is returned before the employee receives their final pay - organising couriers etc
Dismissals / redundancies
Provide HR guidance to managers
Daily support for managers and employees in the business
Ensure probation reviews are held and documented, and the relevant documentation is issued
Performance management including 1-2-1s and annual appraisals
KPI gathering and reporting
Employee well being
All contractual changes
Responsible for Managing sickness / absence across the business - dealing with employees who are off sick / AWOL - daily basis - also Bradford factor
Support the Payroll process
Manage sick pay throughout the business in line with company policy
Pensions / benefits queries
Answer all payroll queries from employees
Monthly payroll - ensuring all reporting is correctly carried out and all managers adhere to deadlines in order for payroll to be completed for the outsourced payroll provider
Ensure all HR admin and systems are up to date for audit purposes
Own and manage the HRIS system
DBS checks for all new starters
Deal with any H&S queries in the business
Ensure of DSE's are up to date for every employee and make any changes that are needed / requested - home workers and office workers
Manage maternity and paternity leave - ensure employees are kept up to date
Admin
Flexible working request queries
Hotel bookings for employees for events
Deal with all queries etc for the office - ie office management side of thing
Org charts are kept up to date
What we're looking for
CIPD Level 5 qualified as a minimum
Minimum 3+ years' generalist HR experience, ideally within an SME environment
Solid working knowledge of UK employment law and HR best practice
Demonstrable experience managing employee relations cases end to end (disciplinaries, grievances, performance, absence)
Experience supporting or owning payroll input processes in partnership with a Finance team
Confident advising managers at all levels, including senior leadership
Highly organised with strong attention to detail - accurate record keeping is essential in this role
Discreet, trustworthy, and professional in handling sensitive and confidential matters
Able to work independently and manage competing priorities in a fast-paced environment
Strong written and verbal communication skills
What You'll Get
Competitive base salary
12.5 days holiday + birthday leave and bank holidays
Pension
Aviva Smart Health
A vibrant, supportive team culture
Staff discounts on broadband and telecom services
Ready to Join Us?
If you're passionate about people, thrive in a fast-paced environment, and want to be part of a company that's shaking up the telecoms industry, we'd love to hear from you.
Apply now at www.telecomacquisitions.co.uk/careers and start your journey with TAL today.
