Operational support grade Work, Jobs in Wolverhampton, Wmd (with Salaries)

Student Complaints and Conduct Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- University
- Annual leave
4d
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
11d
Assessor - Post 16 SEND
LD Training Services —Dudley
- £30,000 - £33,000 a year
- Temporary
- Microsoft Outlook
- Customer service
- Maths
Quick apply
Data Analyst Apprentice
QA Apprenticeships —Birmingham
- £20,000 - £23,000 a year
- Analytics
- Employee discount
PA & Administrative Support
Department for Transport —Birmingham
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
2d
Business Support Officer - Free School Meals
Dudley Metropolitan Borough Council —Brierley Hill
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Databases
- School
Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National
Department for Work and Pensions —Birmingham
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee assistance programme
11d
Finance Assistant
Dignus Group —Walsall
- Up to £27,500 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Transport Planner / Assistant Transport Planner - Freight & Logistics
WSP —Birmingham
- Part-time
- Hybrid work
- Analysis skills
- In-person
- Business
- Flexitime
- Work from home
OIMU Intelligence Officer - Counter Terrorism Policing
West Midlands Police —Birmingham
- £38,169 - £44,700 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
11d
Community Payback Supervisor - Black Country North
HM Prison & Probation Service —Wolverhampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
Casual Leisure and Theatre Assistant
Dudley Metropolitan Borough Council —Dudley
- £13.05 an hour
- Weekend availability
- Bar
- Customer service
- School
Education Support Officer (International) - Academic Services - 53829 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Management
- Computer literacy
- Microsoft Office
- Annual leave
- Sick pay
Lifeguard
Places for People —Wolverhampton
- £24,563.24 a year
- Customer service
- Employee discount
3d
Senior Education Support Administrator - Registry - 107779 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Customer service
- Databases
- Administrative experience
- Annual leave
- Sick pay
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
4d
Facilities, Safety & Pass Office Manager
Driver and Vehicle Licensing Agency —Birmingham
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
Legal Officer
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Employee discount
8d
Internal Communications Senior Manager
National Crime Agency —Birmingham
- £4,379 - £70,179 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
10d
Sales Assistant - Campus Services - 107145 - Grade 2
University of Birmingham —Birmingham
- £24,097 - £25,203 a year
- Part-time
- University
- Communication skills
- Annual leave
- Sick pay
9d

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Student Complaints and Conduct Officer

Aston University -
Birmingham

Apply Now

Job details

Full-time
£31,236 - £36,636 a year
4 days ago

Benefits

On-site gym
Annual leave
Transport links

Qualifications

Research
Complaint handling
Analysis skills
Communication skills
Analytics

Full job description

Chief Student Officer

Location:

Aston University Main Campus

Salary:

£31,236 to £36,636 per annum

Grade:

Grade 07

Contract Type:

Permanent

Basis:

Full Time

Closing Date:

23.59 hours BST on Monday 17 August 2026

Interview Date:

To be confirmed

Reference:

1143-26

Release Date:

Monday 03 August 2026

Join a collaborative and supportive team at the heart of the University's student casework processes. You will play a key role in ensuring complaints, academic appeals, disciplinary matters, and other student procedures are handled fairly, consistently, and in line with University policies.

Working across a varied caseload, you will investigate and resolve student complaints, academic appeals, and academic and non-academic misconduct cases. This will involve gathering and analysing evidence, meeting with students and staff, conducting research, and preparing clear, well-reasoned reports and recommendations.

You will use your judgement and analytical skills to reach balanced outcomes, while identifying themes and opportunities to improve processes, enhance the student experience, and strengthen practice across the University.

As part of a flexible and collaborative team, you will support colleagues across different areas of casework as priorities and workloads fluctuate, contributing to an effective and responsive service.

This is an excellent opportunity for someone with strong investigative, analytical, and communication skills who is committed to ensuring fairness, consistency, and excellent service in a complex and sensitive environment.

The duties and responsibilities outlined below describe the general nature of the role. The balance of activities may vary over time in response to departmental needs and priorities. Regular on-campus engagement is expected in line with service and operational requirements, with arrangements agreed through the Academic Registrar.

What we offer:

Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
Excellent training and development opportunities.
A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days.
Everyday discounts to a number of activities and retailers.
Great family-friendly policies.
On-site gym and pool with discounted staff membership available.
Further information on our Benefits and Rewards can be found here.

This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route.See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Guidance on AI-Assisted Applications
While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]

Apply Now

Refine Your Search

operational support grade jobs in wolverhampton, wmd

Student Complaints and Conduct Officer

Safeguarding and Student Welfare Officer

Assessor - Post 16 SEND

Data Analyst Apprentice

PA & Administrative Support

Business Support Officer - Free School Meals

Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National

Finance Assistant

Transport Planner / Assistant Transport Planner - Freight & Logistics

OIMU Intelligence Officer - Counter Terrorism Policing

Community Payback Supervisor - Black Country North

Casual Leisure and Theatre Assistant

Education Support Officer (International) - Academic Services - 53829 - Grade 6

Lifeguard

Senior Education Support Administrator - Registry - 107779 - Grade 5

Customer Insight Project Coordinator

Facilities, Safety & Pass Office Manager

Legal Officer

Internal Communications Senior Manager

Sales Assistant - Campus Services - 107145 - Grade 2

I want to receive the latest job alerts for operational support grade in wolverhampton, wmd

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