Key account manager Work, Jobs in Ottery Saint Mary, Dev (with Salaries)

Account Manager
Swanky —Exeter
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
Quick apply
Accounts Manager
Aardvark Hire Ltd —Exeter
- £30,000 - £45,000 a year
- Full-time
- Management
- Budgeting
- In-person
Quick apply
12d
New Business Account Executive
Old Mill —Exeter
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
Quick apply
Senior / Assistant Manager (Trust Accounts)
PKF Francis Clark —Exeter
- Hybrid work
Account Executive
Benefact Group —Taunton
- Up to £55,000 a year
- Full-time
- Business development
- Annual leave
- Sick pay
Ventilation Business Development Manager
Lindab —Newton Abbot
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
18h
PACOM - Business Development Manager
Securitas Technology UK —Exeter
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
Quick apply
Business Development Manager - South West & South Wales
Siemens —Newton Abbot
- Full-time
- Remote
- Business development
- Bachelor's degree
- Communication skills
- Annual leave
13h
Account Manager
Safetykleen —Exeter
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
3d
Account Manager / Senior Account Manager
Tribe Digital —Exeter
- Monday to Friday
- Travel
- Communication skills
- Annual leave
- Flexible schedule
Accounts and Administration Executive
Afit Commercial Limited —Exeter
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Senior Business Development Manager
Foot Anstey LLP —Exeter
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
Quick apply
10d
Account Specialist
Star OUTiCO —Humber
- Full-time
- Business
Ventilation Business Development Manager
Lindab Ltd —Newton Abbot
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
19h
Account Executive
Gallagher —Taunton
- Full-time
- Business development
- Travel
- Leadership
7d

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Account Manager

Swanky -
Exeter

Quick apply

Job details

Full-time

Benefits

Company events
Employee assistance programme
Flexible schedule

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Process improvement
Internal department liaison
E-commerce
Organisational skills
Relationship management
Project management software
Agile
Multidisciplinary collaboration
Account management
Communication skills
Time management

Full job description

About the Role

As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively.

This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts.

Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately.

Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment.

Key Responsibilities

Client Relationships & Account Growth

Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans.
Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success.
Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance.
Lead clear, confident communication across meetings, project management platforms, and written updates.
Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration.

Account Coordination & Delivery

Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track.
Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams.
Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals.
Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively.
Support roadmap planning and ensure priorities remain aligned with client objectives and business needs.

Teamwork & Operational Excellence

Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes.
Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery.
Support a positive, collaborative team culture built on communication, accountability, and mutual respect.
Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach.

Industry Awareness & Strategic Thinking

Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices.
Bring proactive ideas and insights into client conversations and internal discussions.
Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth.

Required Skills & Experience

Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously
Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly
Experience coordinating cross-functional teams
Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira)
Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving
Strong attention to detail and ability to maintain high standards across delivery and communication
Confident working in a fast-paced, changing environment with multiple moving parts

Desirable Skills & Experience

Experience working within ecommerce, retail, or digital agency environments
Familiarity with Shopify or other ecommerce platforms
Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines
Understanding of agile delivery methodologies or sprint-based working
Experience working with enterprise or multi-stakeholder clients
Interest in ecommerce trends, emerging technologies, and digital customer experience

What We Offer

Competitive salary DOE
30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5
Flexible working hours during the day
Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate)
Employee Assistance Programme with 24/7 access to services
Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office)
MacBook Pro (or your preferred choice of tech)
The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies
Opportunities for career development within a highly collaborative and growing agency
Regular company socials and events
Opportunity for occasional travel to client meetings and conferences

No Recruiters

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Refine Your Search

key account manager jobs in ottery saint mary, dev

Account Manager

Customer Service Representative (Account Manager)

Accounts Manager

New Business Account Executive

Senior / Assistant Manager (Trust Accounts)

Account Executive

Ventilation Business Development Manager

PACOM - Business Development Manager

Business Development Manager - South West & South Wales

Account Manager

Account Manager / Senior Account Manager

Accounts and Administration Executive

Senior Business Development Manager

Account Specialist

Ventilation Business Development Manager

Account Executive

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