Technical support occupations Work, Jobs in Gainsborough, Lin (with Salaries)

IT Technician - Apprenticeship Opportunity
Rotherham Doncaster and South Humber NHS Foundation Trust —Doncaster
- £26,299.62 - £27,476.00 a year
- Full-time
- In-person
6d
Technical Customer Experience Advisor
Safetykleen —Dinnington
- £26,130 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
12d
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer networking
Quick apply
Product Support Technician
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- Microsoft Word
- Analysis skills
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
12d
Operations Subject Matter Expert
PLEXSYS —Lincoln
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
Quick apply
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Azure
- Travel
Quick apply
7d
Customer Service Advisor - Doncaster
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
Trainee Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £25,000 - £27,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
6d
IT Support Apprentice
QA Apprenticeships —Doncaster
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
6d
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
IT Support and Field Technician
Kisimul —Lincoln
- £35,000 - £37,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Employee assistance programme
- Flexible schedule
Quick apply
4d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
14d
Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
2nd Line Support Technician
Newark and Sherwood District Council —Newark-on-Trent
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
14d
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
IT Apprentice
North Lincolnshire Council —Scunthorpe
- £15,435 a year
- Full-time
3d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d

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Technical Customer Experience Advisor
Safetykleen —Dinnington
Join Safetykleen’s Technical Support team in Dinnington and play a key role in delivering expert fault-finding and technical support to our customers.
£26,130 a year
Quick apply
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Collaborate with sales and delivery teams to shape large-scale transformation programs. Serve as the primary technology strategist and trusted advisor for…

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technical support occupations jobs near gainsborough, lin

IT Technician - Apprenticeship Opportunity

Rotherham Doncaster and South Humber NHS Foundation Trust -
Doncaster

Apply Now

Job details

Full-time
£26,299.62 - £27,476.00 a year
6 days ago

Full job description

The post holder will abe required to complete a degree apprenticeship BSc (Hons) in Digital and Technology Solutions (IT Consulting pathway) Sheffield Hallam University. T his will include attending university and/or online course delivery as required. Appropriate study time will also be provided to assist in the completion of the degree apprenticeship.

The post holder will be responsible for the provision of 1st and 2nd tier technical support. This will involve receiving, logging, updating and managing incidents and service requests within the IT Service Desk and Field Support Teams.

The post holder will be responsible for the assisting in the investigating of reported faults, progressing toward carrying out initial diagnostics independently as experience increases.

Maintaining communications and liaising with users to effect appropriate repairs and achieve satisfactory conclusion to faults within designated timescales and quality of service standards.

The post holder is also required to contribute to the design, testing, documentation and implementation of solutions with guidance, developing the capability to undertake these tasks independently over time.

The post holder will be responsible for the installation, configuration and maintenance of IT Equipment and software within the Trust and partner organisations.

Supports the provision of first‑line IT hardware and software assistance under supervision, gradually taking on more responsibility as skills develops via telephone and live chats.

Strive to resolve incidents on the first call, using remote access technology or completing additional diagnosis for escalation to senior staff.

Interpret user requests using knowledge and experience to accurately classify and log them into the departments service desk software system.

Escalation of work orders to senior staff when required and appropriate in line with the department’s Service Level Agreements.

Responsible for providing second line IT hardware and software support, providing resolution to Incidents using remote access technology, site visits or carrying out additional diagnostics for escalation to senior staff.

The post holder will be expected to attend all learning with the apprenticeship provider, in person or online, to successfully complete the degree course.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Apply Now

Refine Your Search

technical support occupations jobs in gainsborough, lin

IT Technician - Apprenticeship Opportunity

Technical Customer Experience Advisor

Service Desk Analyst

IT Technician (12 months FTC)

Product Support Technician

Operations Subject Matter Expert

Senior Service Desk Engineer (3rd Line / with Field)

Customer Service Advisor - Doncaster

Trainee Dynamics 365 Business Central Service Desk Analyst

IT Support Apprentice

IT Service Desk Analyst

IT Support and Field Technician