Desktop support technician Work, Jobs in Brentford, Gtl (with Salaries)

IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
1h
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
6d
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- IT
- Employee assistance programme
- Sick pay
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
12d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- School
Quick apply
13d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
5d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
13d
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Operations Support Technician
The Opus Group —London
- Weekend availability
- Hybrid work
- Windows
- Travel
- In-person
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
15h
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
14d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule

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IT Support Technician

Fengxun Technology Solutions
London

Quick apply

Job details

Permanent | Full-time
£2,400 - £2,800 a month
1 hour ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Microsoft Outlook
Computer literacy
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Mobile devices

Full job description

About the Role:

Fengxun Technology Solutions is looking for an IT Support Technician to join our team in London. You will provide practical technical support to employees and business clients, helping them resolve hardware, software, network and user access issues.

This position is suitable for someone who enjoys solving problems, communicating clearly and keeping technology running reliably. You will work with support colleagues, system administrators and external service providers to make sure technical requests are handled accurately and within agreed response times.

Why Work With Us?

The Environment:

You will join a professional and collaborative technology team where questions are encouraged and colleagues support one another when resolving complex technical issues.

Varied Technical Work:

You will support a range of laptops, desktop computers, business applications, user accounts, printers, mobile devices and network connections.

Practical Development:

You will gain hands on experience across several areas of IT support rather than being limited to a single system or repetitive task.

Career Growth:

We provide opportunities to strengthen your troubleshooting, Microsoft 365, networking and systems administration skills through practical experience and internal guidance.

Key Responsibilities:

User Support:

Respond to technical support requests by telephone, email, remote support tools and in person when required.

Hardware Support:

Set up, configure and troubleshoot desktop computers, laptops, monitors, printers and other workplace devices.

Software Support:

Install approved applications, resolve common software errors and assist users with operating systems and business tools.

Account Administration:

Create, update and disable user accounts while following company access control and data security procedures.

Microsoft 365 Support:

Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Network Troubleshooting:

Investigate basic internet, wireless network, virtual private network and office connectivity issues.

Device Preparation:

Prepare computers and equipment for new employees, replacements and office deployments.

Ticket Management:

Record support requests, troubleshooting actions and resolutions accurately in the service desk system.

Technical Documentation:

Create and update clear support guides, equipment records and troubleshooting instructions.

Escalation:

Recognise issues that require specialist assistance and provide complete information when escalating them to senior technical colleagues or service providers.

Security Support:

Help maintain secure working practices by reporting suspicious activity, applying approved updates and following password and access procedures.

Equipment Management:

Maintain accurate records of company devices, software licences and assigned technical equipment.

What We Are Looking For:

Experience:

Previous experience in IT support, technical customer service, service desk support or a similar technology based position is preferred.

Technical Knowledge:

Good working knowledge of Windows computers, common office applications, printers, user accounts and basic network troubleshooting.

Microsoft Skills:

Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive and SharePoint is desirable.

Troubleshooting:

Ability to investigate technical problems logically, test possible solutions and explain the outcome clearly to users.

Communication:

Strong spoken and written English with the ability to explain technical information in a patient and understandable way.

Organisation:

Ability to prioritise several support requests, maintain accurate records and meet agreed response times.

Customer Service:

A helpful and professional approach when supporting users with different levels of technical knowledge.

Mindset:

You are practical, patient and dependable. You take ownership of support requests, remain calm when priorities change and focus on finding solutions that allow users to return to work quickly.

Pay: £2,400.00-£2,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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desktop support technician jobs in brentford, gtl

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