Client services occupations Work, Jobs in Wendover, Bkm (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Free parking
- Sick pay
Quick apply
Client Services Executive
Ebury —High Wycombe
- CRM software
- Financial services
- Communication skills
Quick apply
5d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
12d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
CUSTOMER SERVICE REPRESENTATIVE (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
9d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Travel
- Communication skills
Customer Service Representative
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
Customer Care Representative
Givaudan —Milton Keynes
- English
- Project management
- Bachelor's degree
Account Manager (E-Commerce)
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Organisational skills
- Communication skills
Quick apply
Customer Success Manager
Revvity —Seer Green
- Remote
- Analysis skills
- Bachelor's degree
- Travel
5d
Client Operations Executive
Personal Group —Milton Keynes
- £26,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
International Account Manager
Journey Alerts —Oxford
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Communication skills
Business Support Associate
TEK Systems —Bracknell
- Full-time
- Oracle
- Salesforce
- Data entry
Trust Services Partner
NHSProfessionals —Oxford
- £26,000 a year
- Monday to Friday
- Hospital
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Equipment Installation Coordinator
UCC Coffee UK & Ireland Ltd —Milton Keynes
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Data entry
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply

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Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Administrative support experience
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Clerical experience
Supply chain customer service

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services occupations jobs in wendover, bkm

Client Services Coordinator - Temporary

Client Services Executive

Account Co-Ordinator

Corporate Account Manager

Account Support Coordinator

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Customer Service Representative (Account Manager)

Customer Account Support Specialist

Customer Service Representative

Client Support Advisor

Global Services Coordinator - UK

Customer Care Representative

Account Manager (E-Commerce)

Customer Success Manager

Client Operations Executive

International Account Manager

Business Support Associate

Trust Services Partner

Equipment Installation Coordinator

Trainee Customer Service Representative (CSR)

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