Senior operations officer Work, Jobs in Nottingham, Eng (with Salaries)

CCTV Control Room Officer - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Executive Assistant
The David Ross Education Trust —Loughborough
- £38,220 - £42,839 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
11d
Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
3d
ERSOU - CTP Police Staff SO1 - Prevent Officer
Bedfordshire Police —Wymondham
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
6d
People Director
MHR INTERNATIONAL UK LIMITED —Ruddington
- Human resources
- AI
- Leadership
- Employee discount
- Referral programme
13d
International Compliance Advisor
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
ERSOU - CTP Police Staff SO1 - Prevent Officer
Hertfordshire Constabulary —Wymondham
- £39,276 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
6d
Fleet Engineering
Ministry of Justice —Burton-On-Trent
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
4d
People Officer (Maternity Cover)
St Thomas Aquinas Catholic Multi Academy Trust —Cossington
- £25,988 - £27,254 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Administrative experience
Senior Solicitor (Governance)
Nottinghamshire County Council —Nottingham
- Full-time
5d
Senior Software Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java
Strategic Manager - Operations, Performance & Contracts
Erewash Health Partnership —Ilkeston
- £50,000 - £55,000 a year
- Full-time
- Management
- Up to 50% travel
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
3d
Academy Kit Manager
Nottingham Forest Football Club —Nottingham
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
Senior Trading Standards Officer
Civic Recruitment Limited —Nottingham
- £26.45 an hour
- Weekend availability
- Analysis skills
- Supervising experience
- Presentation skills
Quick apply
4d
Finance and Capacity Operations Manager - UK Tech
Capital One UK —Nottingham
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Annual leave
3d
Development Officer
University of Derby —Kedleston
- £32,260 - £41,689 a year
- Weekend availability
- Marketing
- University
- No degree
- Annual leave
- Employee assistance programme
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
3d
Strategic Procurement Manager
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
2d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management

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CCTV Control Room Officer - Victoria Centre, Nottingham

Savills Management Resources -
Nottingham

Apply Now

Job details

3 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
CCTV
Microsoft Office
First Aid Certification
Surveillance
SIA
Communication skills

Full job description

Purpose of the Role

The CCTV Security Controller will work in the control room and undertake day to day monitoring and delivery of security services within the control room, supporting the security operation at the centre. The operative will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times.

Key Responsibilities

To be part of a team in a roster pattern.

Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies.

Ensure a timely response to all security issues and events.

Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.

To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.

Ensuring all incidents are managed in accordance with site policies and procedures.

Liaising with the Security Team Manager, SOCO, Security Team Leader proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.

To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.

Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices.

Maintain vigilance and highlight / manage unauthorised access by banned persons.

Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too.

Being fully conversant with operational functions including access control, CCTV, detection and alarm systems, ensuring effective monitoring and reporting function is maintained.

Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.

Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book.

To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.

Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Team Manager, SOCO, Security Team Leader.

Support the Security Team Manager, SOCO, Security Team Leader with any internal / external audits in line with company polices and procedures.

To be the first point of contact for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the security management team or centre management.

Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.

Undertake any other reasonable duties as required to meet the needs of the business

Ensure a timely response to all security issues and events.

Access control of the centre’s service yards monitoring all deliveries.

To deliver outstanding customer service to all visitors and colleagues and retail partners with the centre.

To handle and resolve all customer complaints effectively and to the satisfaction of the customer, taking remedial action where necessary

To liaise with other departments to ensure the standards of customer service are maintained

To have pride in the centre and help to maintain its high standards in all areas of your work
Undertake any other reasonable duties as required to meet the needs of the business

Skills, Knowledge and Experience

Good verbal and written communication skills.

Able to articulate clearly and credibly with the client, senior managers and all staff.

Capability to work unsupervised and take responsibility

Smart appearance

Flexible/can do attitude with an ability to work well with others, make clear decisions and continue to deliver results and remain calm under pressure

Demonstrate excellent skills in organisational ability, oral and written communication, able to produce reports to line management in relation to performance and audit

Good working knowledge of Microsoft office – Word, Excel and Power point

Desirable experience & Qualifications

Essential:

Successful track record of delivering security solutions to internal client base

Essential - CCTV SIA Licence

Essential – experience in control monitoring

Experience of working in a customer focussed environment

Desirable:

Professional or further qualification in Security

SIA Door Supervision / Guarding licence

First aid qualification or willing to work towards qualification

Working Hours - Rolling rota 5 on 3 off including weekends and nights

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

senior operations officer jobs in nottingham, eng

CCTV Control Room Officer - Victoria Centre, Nottingham

Executive Assistant

ICT Systems Officer

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

ERSOU - CTP Police Staff SO1 - Prevent Officer

People Director

International Compliance Advisor

ERSOU - CTP Police Staff SO1 - Prevent Officer

Fleet Engineering

People Officer (Maternity Cover)

Senior Solicitor (Governance)

Senior Software Engineer

Strategic Manager - Operations, Performance & Contracts

Academy Kit Manager

Senior Trading Standards Officer

Finance and Capacity Operations Manager - UK Tech

Development Officer

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Strategic Procurement Manager

Commercial Lead - Property and Facilities Management

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