Helpdesk support Work, Jobs in Keynsham, Som (with Salaries)

Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
11d
Administration Assistant
Omnia Resourcing —Avonmouth
- Up to £11.02 an hour
- Temporary
- Computer literacy
- Administrative experience
- Data entry
- Referral programme
IT Support Analyst Apprentice
The Delta Group —Melksham
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Landscapes Operative
Bristol Zoological Society —Bristol
- £25,753 a year
- Full-time
- Free parking
- Annual leave
6d
Admin Assistant – Logistics
Omnia Resourcing —Avonmouth
- Up to £11.02 an hour
- Temporary
- Computer literacy
- Administrative experience
- Data entry
- Referral programme
Head of IT
Central Support —Bristol
- £55,000 - £65,000 a year
- Full-time
- POS
- Budgeting
- AI
- Annual leave
- Employee discount
Quick apply
11d
CCTV Drainage Engineer
Ambipar Site Services Ltd —Avonmouth
- £15 - £19 an hour
- Overtime
- Customer service
- Travel
- Power tools
- Referral programme
Quick apply
23h
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
8d
Team Leader
Lancer Scott —Bristol
- Up to £32,000 a year
- Full-time
- Analysis skills
- Team management
- Mentoring
Contract Manger – Bristol
Cambridge Maintenance Services —Bristol
- Full-time
- Microsoft Word
- HVAC
- Organisational skills
Electrical Improver
Lancer Scott —Bristol
- £29,000 - £32,000 a year
- Full-time
- University
Fabric Engineer
Lancer Scott —Bristol
- £30,000 - £33,000 a year
- Full-time
- Carpentry
- University
- Communication skills
14d
Rental Service Supervisor – Full Time | Competitive Salary
Power Electrics —Bristol
- Full-time
- Electrical experience
- Continuous improvement
- Communication skills
Multi Site Technician - Weston Super Mare, Highbridge, Bridgwater
City Facilities Management (UK) —Weston-super-Mare
- £41,506.36 a year
- Overtime
- HVAC
- Employee discount
- Life insurance
Maintenance Engineer
Lancer Scott —Bristol
- £27,000 - £29,000 a year
- Full-time
- University
- Organisational skills
- Communication skills
Electrical Engineer Remedial Work
Lancer Scott —Bristol
- £37,000 - £40,000 a year
- Full-time
- University
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
14d
People Support Consultant
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
- Work from home
3d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply

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Helpdesk Team Leader

Wiltshire Council -
Trowbridge

Apply Now

Job details

Permanent | Full-time
£34,434 - £36,363 a year
11 days ago

Qualifications

CAFM software
Stakeholder liaison
Continuous improvement
Continuous improvement cycles oversight
Facilities maintenance
Operations leadership experience

Full job description

Salary: £34,434 - £36,363 per annum

Hours per week: 37 hours

Interview date: To be confirmed upon shortlisting

Are you ready to lead a team at the heart of a fast‑moving property service? Join our Property Investment and Operations team as a Helpdesk Team Leader and take ownership of how maintenance across the council’s estate is delivered. If you thrive on organisation, enjoy leading people, and want to make a visible impact on frontline services, this role offers a fantastic opportunity to step up.

You will lead a small, dedicated helpdesk team, ensuring repair requests are logged, triaged, and progressed smoothly from start to finish. In a busy, operational environment, you will prioritise work based on urgency and risk, making sure contractors have clear instructions and stakeholders stay informed. Your leadership will be key in maintaining a responsive, high‑quality service that keeps buildings safe and functional.

Working at the centre of a contractor‑led delivery model, you will collaborate with internal teams, building users, and external partners, monitoring work in progress, oversee urgent and emergency repairs. Alongside this, you’ll use CAFM systems and data insights to track performance, spot trends, and drive improvements that enhance service quality and customer satisfaction.

We’re looking for a proactive, organised leader with experience managing operational teams and a drive for continuous improvement. As a confident communicator you will motivate others, solve problems, and use data to inform decisions. If you are ready to take on a varied and influential role where no two days are the same, we look forward to your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Wayne Robson, Contract & Works Delivery Manager, at [email protected] .

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

helpdesk support jobs in keynsham, som

Helpdesk Team Leader

Administration Assistant

IT Support Analyst Apprentice

Landscapes Operative

Admin Assistant – Logistics

Head of IT

CCTV Drainage Engineer

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Team Leader

Contract Manger – Bristol

Electrical Improver

Fabric Engineer

Rental Service Supervisor – Full Time | Competitive Salary

Multi Site Technician - Weston Super Mare, Highbridge, Bridgwater

Maintenance Engineer

Electrical Engineer Remedial Work

Helpdesk Technician 1st/2nd Line

Senior Customer Service Representative - FM Helpdesk

People Support Consultant

1st Line IT Support Engineer

I want to receive the latest job alerts for helpdesk support in keynsham, som

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