Office operations manager Work, Jobs in Milton Keynes, Bkm (with Salaries)

Operations Manager - Temporary Accommodation
County Rents —Newport Pagnell
- £40,000 a year
- Full-time
- Organisational skills
- Business
- Negotiation
Quick apply
Vice President, Business Operations
RWS Global —Milton Keynes
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Work from home
3d
Field Operations Manager
National Grid Electricity Distribution —Northampton
- £64,000 - £82,000 a year
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
8d
Operations Manager - Fixed term contract
untypical —Bedford
- Customer service
- Employee assistance programme
2d
Global Product Portfolio Manager for Autonomous Operations & Energy Optimization
ABB S.p.A. —Saint Neots
- Hybrid work
- Engineering
- Master's degree
- Product management
Quick apply
1d
Hotel Operations Manager
Casa del Bosque Hospitality Services Ltd —Milton Keynes
- £2,700 - £3,300 a month
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
Quick apply
14d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Work from home
Quick apply
20h
Operations Manager - Energy Recovery Facility, Bedfordshire
Encyclis —Bedford
- Full-time
- Microsoft Office
- Supervising experience
- Annual leave
Operations Manager
Impact Food Group —Northampton
- Full-time
- Management
- Travel
- Organisational skills
- Annual leave
Quick apply
Senior Manager, Operations
Stratasys, Inc. —Aylesbury
- Engineering
- Team management
- Travel
- Employee stock purchase plan
- Employee assistance programme
7d
Field Operations Manager
Abbot Fire Group Ltd —Luton
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply
Field Operations Manager
Abbot Fire Group Ltd —Northampton
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply
Field Operations Manager
Abbot Fire Group Ltd —Banbury
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply

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office operations manager jobs near milton keynes, bkm

Operations Manager - Temporary Accommodation

County Rents
Newport Pagnell

Quick apply

Job details

Full-time
£40,000 a year

Qualifications

Operations management
Organisational skills
Business
Negotiation
Time management

Full job description

Job Title: Operations Manager – Temporary Accommodation

Location: Milton Keynes - Field / Office based

Reports To: Director of Operations

Salary: £40,000

Type: Full-Time, Permanent

Job Purpose:

To oversee and enhance the operational delivery of temporary accommodation services. This role involves end-to-end management of property lifecycle and service delivery, including close liaison with local councils, landlords, and internal teams. The Operations Manager will lead on day-to-day issue escalations, ensure high service standards, and oversee property hand backs to drive contractual compliance and customer satisfaction.

Key Responsibilities:

Stakeholder & Council Management:

Act as the primary operational contact for local authorities and council housing teams.
Ensure compliance with council contracts and SLAs (Service Level Agreements).
Attend regular review meetings with council representatives and address operational feedback.
Proactively identify risks or issues impacting council relationships and resolve in a timely manner.

Day-to-Day Operational Escalations:

Lead on escalation resolution for property issues, tenant concerns, and operational disruptions.
Work with internal departments (maintenance, allocations, compliance) to coordinate swift resolutions.
Ensure escalated cases are documented and tracked for trend analysis and process improvements.

Landlord & Property Management:

Manage relationships with landlords, responding to and resolving any escalated issues.
Ensure all landlord queries regarding property condition, tenancy breaches, or rent disputes are addressed efficiently.
Monitor landlord satisfaction and maintain a professional and responsive communication standard.

Property Handback Process:

Oversee and coordinate the end-of-tenancy or contract termination process.
Ensure properties are inspected, damages are assessed, and repairs are managed in a timely manner.
Liaise with councils and landlords to ensure a smooth handback with full documentation and compliance.

Driving Service Levels and Continuous Improvement:

Monitor performance against SLAs and KPIs, identifying areas for improvement.
Implement process improvements to enhance operational efficiency and tenant satisfaction.
Lead, mentor and support operational staff to maintain high service standards.
Ensure compliance with legal, health & safety, and safeguarding standards in all operations.

Key Skills & Experience:

Proven experience in operations management, ideally within housing, property management or temporary accommodation services.
Strong understanding of housing legislation, property standards, and local authority processes.
Experience working with councils and public-sector stakeholders.
Ability to manage escalations with professionalism and urgency.
Strong interpersonal and negotiation skills, especially when dealing with landlords and tenants.
Good understanding of service delivery frameworks and performance monitoring.
Proficiency with CRM or housing management systems.

Qualifications:

Degree or equivalent in Housing, Business Administration, Property Management, or related field (desirable).
Relevant professional certifications (e.g. CIH, ARLA) are advantageous.

Personal Attributes:

Proactive and solutions-oriented mindset.
Excellent organisational and time management skills.
Resilient, calm under pressure, and capable of managing conflict effectively.
Customer-focused and committed to continuous improvement.

For a confidential chat, please contact Director of Operations: James Campbell on james AT countyrents.co.uk

No Agencies please.

Quick apply

Refine Your Search

office operations manager jobs in milton keynes, bkm

Operations Manager - Temporary Accommodation

Vice President, Business Operations

Field Operations Manager

Operations Manager - Fixed term contract

Global Product Portfolio Manager for Autonomous Operations & Energy Optimization

Hotel Operations Manager

Contact Centre Operations Manager

Operations Manager - Energy Recovery Facility, Bedfordshire

Operations Manager

Senior Manager, Operations

Field Operations Manager

Field Operations Manager

Field Operations Manager

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