Liaison Work, Jobs in Cranwell, Lin (with Salaries)

Fulfilment Operative and Customer Services Assistant
IV Creative Ltd —Sleaford
- £12.71 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
Quick apply
14d
Development Legal Assistant
Chattertons Solicitors —Lincoln
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Sales Support Executive
Digital Space —Newark-on-Trent
- £26,325 a year
- Full-time
- CRM software
- Contracts
- Communication skills
- Free parking
Quick apply
Surveyor
Newark and Sherwood District Council —Newark-on-Trent
- £37,563 - £39,481 a year
- Full-time
- Hybrid work
- Maintenance
- Contracts
- Leadership
- Free parking
- Annual leave
4d
Draughtsperson
Newgate (Newark) —Newark-on-Trent
- Full-time
- Writing skills
- Data entry
- In-person
Quick apply
CCETT Senior Practitioner
Lincolnshire Partnership NHS Foundation Trust —Boston
- £39,959 - £48,117 a year
- Full-time
- Experience working with children
- Discharge planning
- Annual leave
- Employee discount
6d
NDC Designer
Groupe Saica —Carrington
- Full-time
- Bachelor's degree
Liaison and Diversion Practitioner - Police Custody
Norfolk & Suffolk Foundation Trust —Wymondham
- £39,959 - £48,117 a year
- Full-time
- No degree
- Travel
- Annual leave
- Employee discount
4d
Civils/Groundworker Supervisor
Newgate (Newark) —Newark-on-Trent
- Overtime
- Leadership
Construction Project Manager
Parc Developments ltd —Burton Joyce
- From £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Time management
- Free parking
- Work from home
Quick apply
10d
Area Property Operations Manager
Ministry of Justice —Boston
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee discount
14d
Hygiene Manager Nights
Pilgrim's Europe —Ruskington
- Full-time
- Computer literacy
- Continuous improvement
- Mentoring
Quick apply
Internal Compliance and Risk Solicitor
Sills & Betteridge Solicitors LLP —Lincoln
- Full-time
- Annual leave
- Employee assistance programme
Quick apply

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Fulfilment Operative and Customer Services Assistant

IV Creative Ltd
Sleaford

Quick apply

Job details

Full-time
£12.71 an hour
14 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
On-site parking

Qualifications

Returns processing
Computer literacy
Complaint handling
Packaging
Warehouse experience
Computer skills
Customer interaction
Materials handling
Picking & packing
Communication skills
Supply chain customer service

Full job description

Fulfilment Operative and Customer Services Assistant

IV Creative is the UK’s leading print, gifting, and fulfilment specialist. With an aggressive growth strategy over the next few years, we are now looking for an additional team member to join our busy team. It will appeal to an experienced individual looking to do a variety of tasks within a busy and well-established company.

The Fulfilment Operative and Customer Services Assistant is an important member of our team supporting service delivery to our clients. The role has two distinct areas of responsibility with time divided between each function in a manner which ensures each meets the company’s needs.

As a Fulfilment Operative you will work as a key part of the fulfilment team to ensure all orders are prepared, packed and dispatched correctly.
As Customer Services Assistant you will be part of a small team who play a vital role providing our clients with premium Customer Service. Core functions include processing order returns along with customer liaison to resolve order queries and complaints, providing the very best in Customer Service.

If the role is of interest then this is a great chance to join our key team within the centre of our operations.

Role and Responsibilities

To ensure all gifting products are produced to the highest standards by fulfilling and packing client orders to the required specification ensuring that correct items are picked and then packed correctly
Use correct packaging materials as per instructions ensuring that goods are safe and secure
Dealing with customer queries in order to address and resolve customer complaints or concerns, escalating issues to the relevant departments when necessary
Processing and managing returns, refunds and tracking customer orders, ensuring accuracy and timely delivery
Liaise with the fulfilment team and courier companies to coordinate shipments to customer
Monitoring, updating and tracking customer queries using our internal databases

Skills and Competencies

Excellent team working skills
High levels of accuracy and strong attention to detail
Some IT skills would be advantageous
Detail-oriented and organised, capable of managing multiple tasks simultaneously
Has a strong focus on getting things “right first time” within required deadlines
A calm, positive and highly flexible team player who is effective under pressure
Strong communication skills with the ability to convey information clearly and effectively both in writing and on the telephone
Excellent problem-solving skills and the ability to handle customer complaints or difficult situations with empathy and professionalism.

Schedule

Hours of work are 9.00am to 5.00pm working on Monday to Friday each week. At peak periods some overtime and additional hours may be required to cover extended hours.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking

Application question(s):

How many years experience do you have working in fulfilment services?
Do you have experience of handling customer enquiries or complaints?

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in cranwell, lin

Fulfilment Operative and Customer Services Assistant

Development Legal Assistant

Sales Support Executive

Surveyor

Draughtsperson

CCETT Senior Practitioner

NDC Designer

Liaison and Diversion Practitioner - Police Custody

Civils/Groundworker Supervisor

Construction Project Manager

Area Property Operations Manager

Hygiene Manager Nights

Internal Compliance and Risk Solicitor

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