Service desk engineer Work, Jobs in Hedge End, Ham (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
14d
Hire Desk Controller
Celsius Hire Ltd —Eastleigh
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
7d
Reactive Engineer
Miller's Vanguard —Southampton
- Up to £48,300 a year
- Full-time
- Maintenance
- Electrical experience
- Bakery
- Life insurance
Quick apply
1d
Aerospace Engineer (Hardware Focused)
LiveLink —Havant
- £45,000 - £55,000 a year
- Full-time
- CAD
- Engineering
- Master's degree
Quick apply
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Recruitment Consultant
Techforce Personnel —Southampton
- £35,000 - £50,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
- Sick pay
Quick apply
IT Applications Support Analyst
Blake Morgan —Southampton
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
- Military
- Engineering
- Driving
Marketing Executive Apprentice
Prem Group Ltd —Waterlooville
- £16,640 - £18,000 a year
- Full-time
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
Service Coordinator - Office based
P & I Generators —Havant
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Time management
Quick apply
14d
Space Mission Operations Engineer
BAE Systems —Alton
- Hybrid work
11d
Project Engineer
Medhurst —Frodsham
- Full-time
- Customer service
- Travel
- IT
Clinical Systems Engineer - IT Service Desk & Support
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Customer service
- No degree
- IT
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- AWS
- Continuous improvement
Mission Operations Engineer
Saronic Technologies —Portsmouth
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
CSS Field Service Engineer
Roke —Romsey
- Full-time
- Military
- Engineering
- Driving

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IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
Answering calls and triaging all types of tickets at a first line level. Management and resolution of calls using the customer's service management package.
£26,000 - £29,000 a year
Quick apply
14d
Hire Desk Controller
Celsius Hire Ltd —Eastleigh
This is a pivotal role within the business, serving as the main point of contact between customers, engineers, suppliers, the sales team, and our warehouse…
Up to £30,000 a year
Quick apply
7d

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service desk engineer jobs near hedge end, ham

IT Service Desk Analyst

BTL IT Solutions Ltd.
East Cowes

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
14 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Desktop support
Customer service call handling
Inbound customer enquiry call handling
SCCM
Software deployment
Incident queue management
Ticket management
Maintenance
Microsoft Office Suite
Windows
Microsoft Office
Computer hardware
Network support
Customer support
A Level
Active Directory
Intune
Identity & access management

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

The role is based at our customer's site at Cowes on the Isle of Wight. However, this role will be part of a UK wide virtual team.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for the following systems:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Entra ID/Active Directory administration
Microsoft InTune
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
Teams Telephony support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Are you willing to undertake UK Security clearance (you must be free of a criminal record)?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in hedge end, ham

IT Service Desk Analyst

Hire Desk Controller

Reactive Engineer

Aerospace Engineer (Hardware Focused)

IT Manager

Recruitment Consultant

IT Applications Support Analyst

CSS Field Service Engineer

Marketing Executive Apprentice

Service Coordinator - Office based

Space Mission Operations Engineer

Project Engineer

Clinical Systems Engineer - IT Service Desk & Support

Senior Service Desk Engineer

Mission Operations Engineer

CSS Field Service Engineer

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