Service desk engineer Work, Jobs in New Forest, Ham (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
13d
Help Desk Manager
Admit One —Poole
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Flexitime
Quick apply
5d
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
17h
Hire Desk Controller
Celsius Hire Ltd —Eastleigh
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
6d
Reactive Engineer
Miller's Vanguard —Southampton
- Up to £48,300 a year
- Full-time
- Maintenance
- Electrical experience
- Bakery
- Life insurance
Quick apply
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Recruitment Consultant
Techforce Personnel —Southampton
- £35,000 - £50,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
- Sick pay
Quick apply
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
- Military
- Engineering
- Driving
IT Applications Support Analyst
Blake Morgan —Southampton
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IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Customer service
- No degree
- IT
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Mission Operations Engineer
Saronic Technologies —Portsmouth
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
CSS Field Service Engineer
Roke —Romsey
- Full-time
- Military
- Engineering
- Driving
Service Delivery Manager
Zenzero Solutions —Poole
- Maintenance
- IT

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Help Desk Manager
Admit One —Poole
We're looking for an experienced and proactive Help Desk Manager to lead our support operations, ensuring customers receive outstanding service while driving…
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IT Service Desk Analyst

BTL IT Solutions Ltd.
East Cowes

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
13 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Desktop support
Customer service call handling
Inbound customer enquiry call handling
SCCM
Software deployment
Incident queue management
Ticket management
Maintenance
Microsoft Office Suite
Windows
Microsoft Office
Computer hardware
Network support
Customer support
A Level
Active Directory
Intune
Identity & access management

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

The role is based at our customer's site at Cowes on the Isle of Wight. However, this role will be part of a UK wide virtual team.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for the following systems:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Entra ID/Active Directory administration
Microsoft InTune
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
Teams Telephony support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Are you willing to undertake UK Security clearance (you must be free of a criminal record)?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 1 year (preferred)

Work Location: In person

Quick apply

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service desk engineer jobs in new forest, ham

IT Service Desk Analyst

Help Desk Manager

IT Manager

Hire Desk Controller

Reactive Engineer

Recruitment Consultant

CSS Field Service Engineer

IT Applications Support Analyst

Clinical Systems Engineer - IT Service Desk & Support

Mission Operations Engineer

CSS Field Service Engineer

Service Delivery Manager

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