Technical support Work, Jobs in Telford, Shr (with Salaries)

Technical Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Hybrid work
- Microsoft Outlook
- Customer service
- IT
- Free parking
- Annual leave
Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
13d
IT Technician Apprentice
JBC Skills Training Ltd —Ellesmere
- £16,640 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Annual leave
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
5d
IT Technician
Shrewsbury School —Shrewsbury
- £26,716.54 a year
- Full-time
- Customer service
- Windows
- SharePoint
Quick apply
11d
Service Desk Analyst
University of Wolverhampton —Wolverhampton
- £26,707 - £28,778 a year
- Hybrid work
- Doctoral degree
- University
- IT
- Free parking
- Annual leave
9d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Technical Support - Flexicon
Atkore —West Bromwich
- Sales
- Engineering
- ERP systems
- Free parking
- Annual leave
Quick apply
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
18h
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
14d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Technical Support & Application Engineer UK (f/m/x)
OMICRON electronics —Stafford
- Full-time
- English
- Up to 25% travel
- Flexitime
IT Manager & Hands on Principal Technician
Doocey Group —Tipton
- Full-time
- IT
- Leadership
- Communication skills
Digital Workplace Engineer
South Staffordshire Group —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
8d
Power Academy Trainer for HV and LV Systems
Schneider Electric —Telford
- Full-time
- Hybrid work
- Maintenance
- English
- Bachelor's degree
- Annual leave
- Life insurance
6d
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Software troubleshooting
- Microsoft Office
- Travel
7d
Technical Sales Advisor
Pocket Geek Tech Repair / CRC (London) Ltd —Wolverhampton
- From £12.71 an hour
- Part-time
- Software troubleshooting
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
IT Trainer
Higgs LLP —Brierley Hill
- IT
Quick apply
Why Work With Us
Impulse Embedded —Newcastle-under-Lyme

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Technical Business Support Officer

Telford and Wrekin Council -
Telford

Apply Now

Job details

£26,403 - £28,142 a year

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Outlook
Customer service
IT
NVQ
Communication skills

Full job description

Job Introduction

An exciting opportunity has arisen to join our forward‑thinking and highly motivated Development Management Team as a Technical Business Support Officer. This is a key role within the service, where you will play a vital part in supporting the delivery of high‑quality planning and development management services that make a real difference to our communities.

We offer flexible hybrid working arrangements, access to a flexi‑time scheme, and a strong commitment to training and career development, ensuring you are supported to grow and succeed in your role.

As a valued member of the team, you will provide excellent business and customer support across a diverse range of services, including Planning, Ecology, Building Control, Built Heritage Conservation, and Highways Development Management. Your work will help ensure the delivery of professional, innovative, and customer‑focused services to a wide range of stakeholders.

The role is based in Telford, a vibrant and growing destination where people love to live, work, and enjoy life. Located in the heart of Shropshire, Telford is the gateway between the Midlands and Wales, offering a rich blend of heritage, natural beauty, and modern development. The borough boasts a thriving town centre and a stunning 450‑acre town park with extensive leisure facilities.

By joining the Development Management team, you will contribute directly to shaping creative, positive, and sustainable places—helping to build a safe environment that benefits both current residents and future generations.

About You

You will be expected to:

Hold an NVQ Level 2 in Business Administration or an equivalent qualification.
Have experience working with legislation, demonstrating excellent written and verbal communication skills, with the ability to explain policies, procedures, and decisions clearly and confidently
Have proven experience of delivering essential front‑line customer services, handling enquiries via telephone, email, and face‑to‑face contact in a efficient, friendly, and professional service manner maintaining high standards of customer care at all times.
Have experience of balancing priorities to deliver statutory services ensuring timescales are met.
Have a good understanding and experience of IT systems used, including Outlook, Excel, Office and Word.
Work as part of a dynamic and friendly team who are actively encouraged to engage in how we can deliver continual improvements and progress to our services.

What We Offer

Generous annual leave (24–32 days) + 8 bank holidays + 1 concessionary day
Flexible & hybrid working to support your lifestyle
Local Government Pension Scheme
Learning & development pathways to support your career progression.
Employee benefits scheme with discounts on shopping, travel, and more
Health & wellbeing support, including counselling and EAP
Free on-site parking
️ A modern office in the heart of Telford Town Centre—surrounded by green space, leisure, and culture

At Telford & Wrekin Council, we’re proud of our inclusive culture and diverse workforce. We welcome applications from all backgrounds and communities

Please Note – Thankyou for your interest in this role, but please note that previous applicants for this role will not be considered at this time.

Initial Assessments will be held on Tuesday 4th August 2026 If you are shortlisted for an interview these will be held on Thursday 6th August 2026.

For further information please contact Katie Wilde – [email protected]

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.

Apply Now

Refine Your Search

technical support jobs in telford, shr

Technical Business Support Officer

Technical Support Analyst

IT Technician Apprentice

IT Service Desk/Site Engineer

IT Technician

Service Desk Analyst

Telecoms Support Desk Engineer

Technical Support - Flexicon

Apprentice Technical Support Engineer

Support Desk Engineer

IT Production Support Analyst

Field Service Administrator

Technical Support & Application Engineer UK (f/m/x)

IT Manager & Hands on Principal Technician

Digital Workplace Engineer

Power Academy Trainer for HV and LV Systems

Service Desk Analyst

Technical Sales Advisor

IT Trainer

Why Work With Us

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