Customer representative Work, Jobs in Ipswich, Sfk (with Salaries)

Housing Officer
Pinnacle Group —Colchester
- £28,892 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Driving
- Communication skills
- Annual leave
Sales Manager Ipswich
Glyn Hopkin —Ipswich
- £40,000 a year
- Sales
Business Development Manager Europe - Freeze Dryers
ATS Automation Tooling Systems Inc. —Ipswich
- Remote
- Doctoral degree
- Up to 50% travel
- Laboratory experience
Technical Internal Sales Representative
AMOT —Bury St. Edmunds
- CRM software
- English
- Research
Quick apply
7d
Field Sales Executive
Charity Link —Colchester
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Executive
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
14d
Tipper Driver
Tarmac —Ipswich
- Military
- Communication skills
- Employee discount
Commercial Finance Broker
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
14d
Project Manager
Kier Group —Ipswich
- Overtime
- Project management
- Contracts
- Communication skills
- Flexible schedule
Duty Manager
The Quay Theatre Sudbury —Sudbury
- £12.71 an hour
- Part-time
- Bar
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
11d
Cleaner
TC Facilities Management —Bury St. Edmunds
- £13.21 an hour
- Day shift
Relief Sales Rep
Bobbys Foods PLC —Bury St. Edmunds
- £26,500 a year
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Cleaner
TCFM —Bury St. Edmunds
- £13.21 an hour
- Day shift
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Engineering Manager
Balfour Beatty —Colchester
- Hybrid work
- Engineering
- Construction experience
- In-person
- Annual leave
Pharmacist Manager
Well Pharmacy —Halstead
- £34 an hour
- Management
- Employee discount
Senior OHL Engineer
UK Power Networks —Bury St. Edmunds
- £84,160 a year
- Hybrid work
- Microsoft Powerpoint
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
9d
Collections Officer
Corpay —Ipswich
- Full-time
- Computer literacy
- Conflict management
- Computer skills
- Life insurance
11d
Travel Specialist (OTE up to £32,000)
Fred. Olsen Travel —Ipswich
- £23,200 - £24,500 a year
- Travel
- Employee discount
12d

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Housing Officer

Pinnacle Group -
Colchester

Quick apply

Job details

£28,892 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Driving Licence
Customer service
Military
Organisational skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Housing Officer to join our Homes Team within our Pinnacle Service Families division to deliver a mobile patch-based housing management service. The role involves attending appointments with service families as they move into and out of their homes and while they are in occupation. In addition to delivering housing management services, the Housing Officer will play a key role in developing relationships and engaging with stakeholders including industry partners to ensure families receive a holistic and seamless individual and patch management service

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.

The ideal candidate will bring proven experience in housing management or a customer-focused operational environment, with a genuine commitment to delivering high-quality services to service families. They will be confident working independently across a mobile patch, demonstrate strong organisational and communication skills and be comfortable engaging with a wide range of stakeholders including military personnel, local agencies and industry partners.

The role is located in Colchester with occasional travel required across Wimbish, Honington, Wattsham and Woodbridge. An electric company vehicle is provided.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Deliver all aspects of the occupancy cycle, including pre-move, move in, settling-in visits, and move out, ensuring contractual standards are achieved.
Work in partnership with RAMS and other industry partners to meet void and move in standards, providing families with safe, high-quality homes.
Apply move out standards fairly, managing recharges with an evidence-based and diplomatic approach.
Identify, raise, and monitor issues affecting family wellbeing, housing conditions, or community environments, ensuring timely resolution.
Plan, monitor, and manage appointments, ensuring effective communication of any changes to families and stakeholders.
Build strong relationships with internal teams, external partners, local agencies, charities, and military representatives to ensure joined-up support for families.
Support regional and national moves, sometimes at short notice, including covering for colleagues when required.
Represent Pinnacle at events, surgeries, and stakeholder meetings, promoting engagement with service personnel and their families.
Investigate and resolve complaints and tenancy breaches, drafting reports and responses as required.
Support the delivery of aids, adaptations, and CAAS processes where Housing Officer input is required.

Key requirements:

Experience in housing management or a customer-focused operational role, in either public or private sectors.
Demonstrated ability to deliver exceptional customer service, handling sensitive situations with empathy and professionalism.
Strong communication and relationship-building skills with diverse stakeholders, including service families and military personnel.
Excellent organisational skills to manage a mobile patch effectively and meet contractual standards.
Full UK driving licence and willingness to travel regionally and nationally (including occasional overnight stays).

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Vehicle

Quick apply

Refine Your Search

customer representative jobs in ipswich, sfk

Housing Officer

Wayleave Warden

Sales Manager Ipswich

Business Development Manager Europe - Freeze Dryers

Technical Internal Sales Representative

Field Sales Executive

Sales Executive

Tipper Driver

Commercial Finance Broker

Project Manager

Duty Manager

Cleaner

Relief Sales Rep

Cleaner

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Engineering Manager

Pharmacist Manager

Senior OHL Engineer

Collections Officer

Travel Specialist (OTE up to £32,000)

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