Service desk engineer Work, Jobs in Heanor, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- Windows
- Scripting
Technical Advisor
Vaillant Group U.K. Ltd —Belper
- Full-time
- Computer literacy
- English
- Microsoft Office
1d
Principal Geochemist Consultant
AECOM —Chesterfield
- Full-time
- Hybrid work
1d
Senior Geotechnical Engineer
Caulmert —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Engineer Level 2
1101 Limited —Sheffield
- From £30,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Free parking
- Paid training
Quick apply
5d
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
9d
IT Systems Engineer
Blue Light Card —Leicester
- Hybrid work
- Azure
- Windows
- Scripting
- Free parking
- Annual leave
5d
Network Field Installation Engineer
Luminor3 (Formerly NodeOne) —Nottingham
- £32,000 - £35,000 a year
- Full-time
- English
- Analysis skills
- Driving
- Flexitime
- Work from home
Quick apply
Devops Engineer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Azure
- Linux
- Python
- Employee assistance programme
- Employee discount
Quick apply
Senior Engineer – Engineering Geologist
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Travel
Technical Manager
Phenna Group —Castle Donington
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Business development
- Travel
8d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

service desk engineer jobs in heanor, dby

Desktop Support Engineer

2nd Line Support Engineer - Nottingham based

Modern Workplace Infrastructure Engineer

Technical Advisor

Principal Geochemist Consultant

Senior Geotechnical Engineer

IT Engineer Level 2

End User IT Support Manager

IT Systems Engineer

Network Field Installation Engineer

Devops Engineer

Senior Engineer – Engineering Geologist

Technical Manager

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