3rd line support engineer Work, Jobs in High Barnet, Gtl (with Salaries)

Infrastructure Engineer
T-Tech —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
- Annual leave
Quick apply
2nd Line Storage Engineer - STEVENAGE
Fujitsu —London
- Overtime
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Engineer, Cloud Operations
White & Case —London
- Full-time
- Google Suite
- No experience needed
- English
- Life insurance
10d
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
3d
Senior Legal Intercept Engineer
Viasat, Inc. —London
- Full-time
- Data analysis skills
- Maintenance
- Software development
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
2d
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Principal Systems Engineer
CBRE —London
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Computer networking
15h
GTM Engineer
Ben —London
- Full-time
- Hybrid work
- APIs
- Analytics
IT Field Engineer
Balfour Beatty —Dartford
- Hybrid work
- Customer service
- Annual leave
7d
Modern Workplace Engineer
Aspire Technology Solutions —London
- £26,000 - £34,000 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Legal Intercept Engineer
Viasat —London
- Data analysis skills
- Maintenance
- Software development
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Infrastructure Engineer
Signet —Watford
- Full-time
- Hybrid work
- Azure
- AWS
- Linux
Senior IT Engineer
SCS Railways —London
- Continuous improvement
- Agile
- Communication skills
10d
Application Support Analyst (Perm)
National Bank of Kuwait (Int'l) Plc —London
- Full-time
- Analysis skills
- Financial services
- Communication skills
22h
Senior Trader Voice and Voice Recording Engineer
TP ICAP —London
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
14d

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Infrastructure Engineer

T-Tech -
London

Quick apply

Job details

Full-time
£35,000 - £50,000 a year

Benefits

Annual leave
Company events
Paid volunteer time

Qualifications

Technical troubleshooting
Cloud infrastructure
Client engagement
Mentoring junior staff
IT service management
Incident documentation
Microsoft Exchange
Service restoration
Continuous improvement
Mentoring
Technical support incident logging
Customer support
VMWare
Customer interaction
IT incident logging
Training & development
Root cause analysis
Incident log maintenance
Communication skills
vSphere
Help desk

Full job description

Are you an experienced 3rd Line IT Engineer with a background in an MSP environment, looking to take the next step in your technical career?

Join a collaborative team of nine where you’ll have the opportunity to deepen your expertise and work on complex infrastructures.

Key ResponsibilitiesAdvanced Technical Support

Provide Tier 4 escalation support to the Service Desk, diagnosing and resolving complex infrastructure issues
Identify root causes, evaluate solutions, and implement robust, long-term fixes
Ensure issues are fully resolved with no downstream impact
Analyse trends and recurring incidents, implementing preventative measures

Infrastructure & Cloud Management

Monitor, manage, and optimise cloud platforms and customer environments to meet SLAs across capacity, consumption, availability, and performance
Drive improvements in platform reliability, scalability, and security
Deploy and maintain tools that enhance automation, monitoring, and efficiency in a multi-tenant environment

Service & Operational Excellence

Follow best practice processes for incident, problem, and change management
Continuously improve service desk processes, tooling, and knowledge sharing
Contribute to operational efficiency through standardisation and automation

Customer Engagement

Act as a technical escalation point for customers, ensuring a professional and high-quality experience
Build strong relationships through clear communication and technical expertise
Ensure customer satisfaction through timely and effective resolution

Documentation & Reporting

Accurately log and manage incidents within the service management system
Maintain clear documentation of fixes, processes, and time tracking

Team Development & Mentoring

Support and mentor Service Desk Analysts and Engineers
Share knowledge to improve first-time fix rates and team capability
Take ownership of your professional development, including certifications and ongoing learning

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview in our London Office

Requirements

Skills, Experience & Qualifications

We’re looking for a technically capable and proactive Infrastructure Engineer with a strong foundation in modern IT environments and customer-facing delivery.

Holds at least one certification in Microsoft Azure, Microsoft 365, or server technologies
Minimum of 3 years’ experience in IT support, including experience within a managed service provider (MSP) environment
Hands-on experience working within an ITIL-aligned service environment
Strong virtualisation experience, including VMware and vSphere, with the ability to build and deploy virtual servers from the ground up in live environments
Experience managing Microsoft Exchange (both Online and on-premises environments)

Benefits

23 days annual leave plus your birthday off, because your time matters
BUPA Cash Plan to support your health and wellbeing
50 percent flexible working, giving you real balance and autonomy
Work from home allowance to help cover your home office costs
Two paid charity days each year, so you can give back to causes you care about
Fully funded training and professional development to support your long-term career growth
Three company social events per year, designed to connect, celebrate and have fun as a team

Quick apply

Refine Your Search

3rd line support engineer jobs in high barnet, gtl

Infrastructure Engineer

2nd Line Storage Engineer - STEVENAGE

Engineer, Cloud Operations

IT Support Technician III

Senior Legal Intercept Engineer

.NET Application Support Engineer

Senior Application Support Engineer

Senior Infrastructure & Support Engineer

Financial Markets Infrastructure Services - Technical Analyst

Principal Systems Engineer

GTM Engineer

IT Field Engineer

Modern Workplace Engineer

Senior Legal Intercept Engineer

IT Support Analyst – Client Services & Monitoring

Principal Platform Engineer

Infrastructure Engineer

Senior IT Engineer

Application Support Analyst (Perm)

Senior Trader Voice and Voice Recording Engineer

I want to receive the latest job alerts for 3rd line support engineer in high barnet, gtl

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