Transformation manager Work, Jobs in Wareham, Dor (with Salaries)

Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Project Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- SQL
- Analysis skills
- Continuous improvement
14d
Business Development Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- In-person
- Annual leave
- Employee assistance programme
10d
Project Manager
Draken —Bournemouth
- Engineering
- Project management
- No degree
11d
Lifesaving Operations Manager
RNLI —Poole
- £42,479 - £47,500 a year
- Temporary
- Communication skills
- Annual leave
8d
Director of Estates, Environment and Facilities
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £112,782 - £129,783 a year
- Full-time
- Patient care
- IT
Client Services Director
Bright Blue Day —Bournemouth
- £75,000 - £85,000 a year
- Full-time
- Travel
- Financial services
- AI
12d
Highways Structures Team Leader
BCP Council —Bournemouth
- From £53,460 a year
- Engineering
- Travel
- Construction experience
- Annual leave
Conversion Rate Optimisation Manager(FTC 12 months)
Daisy Communications LTD —Bournemouth
- Full-time
Quick apply
Agent Transitions Project Manager
JPMorganChase —Bournemouth
- Full-time
- Project management
Wealth Planning Team Leader - Wealth Management
Barclays —Bournemouth
- Travel
- Financial services
- Communication skills
Wealth Planner
Barclays —Bournemouth
- CRM software
- Financial services
- Communication skills
Highways Structures Senior Engineer
BCP Council —Bournemouth
- £48,266 a year
- Engineering
- Project management
- Quality control
- Annual leave
14d
Radiology Clinical Nurse Lead
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £49,387 - £56,515 a year
- Weekend availability
- Hospital
4d
Healthcare Support Worker - Women's Health (A23- jigsaw unit)
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,760 - £27,476 a year
- Part-time
13h

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transformation manager jobs near wareham, dor

Service Designer

Magna Housing -
Dorchester

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Job details

Full-time | Fixed term contract
£48,719 a year

Benefits

Company events

Qualifications

UX
IT
User research

Full job description

Salary £48,719 per annum plus benefits.
37 hours per week.
Home-based with occasional travel. You will be expected to be present for workshops and company events based in Dorchester DT1 2PJ, therefore we suggest that you reside within 70 miles distance of this location.
Fixed-term contract: 2 years.
The closing date for applications: 18.05.26 (Midday)

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role and what you take care of:

Magna is excited to announce a new opportunity for a dedicated Service Designer to join our organisation. In this role you will collaborate closely with our Business Analysts, delivering and designing critical end-to-end services across housing, repairs, customer contact, and support services. You will assist the business in transitioning from process-focused approaches to human-centred, insight-driven service design. If you share our Magna values and possess a strong commitment to excellence, we encourage you to apply.

Service Design & Transformation – you will lead end-to-end service design, address customer, colleague, and organisational needs, develop practical improvements, create full-service experiences, and design concepts, prototypes, and future-state solutions.
User-Centred Design & Research - conduct user research with tenants, customers, and colleagues to identify needs, pain points, barriers, and key moments. Ensure services are inclusive and accessible, especially for vulnerable customers. Translate insights into practical design principles and recommendations.
You will work closely with Magna’s Business Analysts to integrate service design and process expertise. Together you will create current maps, future designs, and prioritised improvement plans.
Create clear, actionable design artefacts such as service blueprints, customer journey maps, ecosystem maps, and evidence-based personas where relevant.
Embedding Service Design - support Magna's internal capability by coaching colleagues in user-centred thinking and contributing to service design standards, playbooks, and tools.
Stakeholder Engagement – collaborate with operational teams, housing officers, repairs teams, and contact centre staff. Run workshops to co-design services. Clearly and effectively communicate design decisions. A comprehensive role profile will be attached to the application process.

What you need to be successful:

Experience in service design, UX, or human-centred design alongside an excellent understanding of user-centred design principles and methodologies. Additionally, experience creating service design artefacts (e.g. journey maps, blueprints) with the ability to conduct and synthesise user research and insight.
Practical experience of working in multi-disciplinary teams, with excellent facilitation and stakeholder engagement skills, and the ability to turn complex problems into simple, practical solutions
It would be advantageous to have experience in housing, public sector, or regulated services. An understanding of vulnerability, inclusion, and accessibility. Experience working alongside Business Analysts or in transformation programmes and familiarity with Government Digital Service (GDS) or similar standards, alongside end-to-end service transformation.
You should demonstrate curiosity and empathy, showing genuine interest in the experiences of others. It is important to be pragmatic, balancing ideal design with practical limitations. Effective collaboration across various disciplines and teams is expected. Additionally, you must communicate confidently, offer constructive challenges, and maintain a strong commitment to enhancing essential services.
Your portfolio and practical experience matter more than formal qualifications - It would be advantageous to hold a degree or equivalent experience in Service Design, UX Design, Human-Centred Design, Design Thinking, Psychology, Sociology, or a related field is preferred. . Training or certification in human-centred design, design thinking, or service design (such as IDEO, Nielsen Norman Group, Service Design Network) is beneficial. Postgraduate qualification in Service Design, User Experience, Behavioural Science, or Public Service Design is relevant. Familiarity with Government Digital Service (GDS) standards and design principles is valued. Membership in professional bodies like Service Design Network is helpful.

Applicants with transferable qualities are encouraged to apply.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: [email protected] or by mobile: 07528 974936

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Work Location: In person

Apply Now

Refine Your Search

transformation manager jobs in wareham, dor

Service Designer

Project Manager - Associate

Business Development Manager

Project Manager

Lifesaving Operations Manager

Director of Estates, Environment and Facilities

Client Services Director

Highways Structures Team Leader

Conversion Rate Optimisation Manager(FTC 12 months)

Agent Transitions Project Manager

Wealth Planning Team Leader - Wealth Management

Wealth Planner

Highways Structures Senior Engineer

Radiology Clinical Nurse Lead

Healthcare Support Worker - Women's Health (A23- jigsaw unit)

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