It analyst Work, Jobs (with Salaries)

Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
9d
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Technical System Analyst (Software Applications, SQL) (Remote)
RemoteStar —Remote
- Full-time
- Hybrid work
- Oracle
- English
- SQL
IT Analyst
The Oil and Pipeline Agency —Helensburgh
- Full-time
- Azure
- Windows
- Microsoft Office
- Work from home
2d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
IT Security Analyst
Fieldfisher —Belfast
- Full-time
- Analysis skills
- Work from home
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
IT Quality Sr Analyst - C12 - BELFAST
Citi —Belfast
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
2d
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
IT Analyst
Cytiva —Newquay
- Full-time
- Travel
- In-person
9d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
7d
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Leeds
- Weekend availability
- Hybrid work
- Customer service
- Windows
- Microsoft Office
IT Analyst, London
OMERS —London
- Full-time
- Azure
- Microsoft Outlook
- Windows

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Analyst – Desktop Support

StepStone Group -
London

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Job details

9 days ago

Qualifications

Microsoft Windows Server
System administration
Customer service
Technical support
Microsoft Office
ITIL
Computer networking
ServiceNow
Communication skills
Active Directory
Help desk

Full job description

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.

The Team

Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone's users. Desktop Support provides centralized information and support management service to handle technology queries

Key Responsibilities:

Act as an initial point of contact for technical support requests by phone, email, and in person
Act as local IT point of contact for local office based issues
Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications
Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Base
Understanding of basic networking and system administration
Contribute to IT projects
Resolve technical issues, identify and document persistent problems
Ensure a positive user experience through timely and professional service

Core Competencies:

Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID
PC hardware and software support
Ticketing and incident documentation
Managing Projects End to End
Testing and Evaluating new Technologies

Requirements:

Strong customer service and communication skills
Ability to communicate technical details to non-technical users
Ability to prioritize work load effectively
Able to work independently with minimal supervision
Good troubleshooting skills and willingness to seek out existing issues
Experience with ServiceNow a plus
Knowledge of Crestron Audio Visual equipment a plus

Qualifications:

1-3 years of technical support experience, desktop or helpdesk support preferred
4 year college degree
ITIL Framework exposure a plus

At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Candidates must be at least 18 years old to apply.

Developing People at StepStone

Apply Now

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