Entry level it technician Work, Jobs in Watford, Hrt (with Salaries)

IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
11d
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
1d
Service Technician Apprenticeship
Calex UK —Hillingdon
- Full-time
- Computer literacy
- Travel
- Computer skills
Civil Engineering Technician Apprentice
South Thames Colleges Group —London
- £19,750 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Logistics Specialist - Data Center , Logistics Specialist DC
Amazon Data Services UK Limited —London
- Full-time
- Up to 50% travel
- English
- Travel
Digital Media Examiner - Technician - NDES S3 - Police Staff - CTP London
Metropolitan Police —West Brompton
- £43,976 - £49,670 a year
- Weekend availability
- Computer literacy
- Master's degree
- Computer skills
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
Acoustic Logging Technician
Affinity Water —Luton
- £26,936 a year
- Nights as needed
- Hybrid work
- Computer literacy
- English
- Maths
- Annual leave
- Employee discount
11d
First Response Restoration Technician
Trinity Claims —Slough
- From £25,500 a year
- Computer literacy
- Communication skills
- Annual leave
- Life insurance
Quick apply
Apprentice Disrepair Building Surveyor
L&Q —London
- £23,194 a year
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
12d
CompTIA - Digital Sector Tutor (Freelance)
LONDON VESTA COLLEGE —London
- £20 an hour
- Hybrid work
- Microsoft Excel
- Marketing
- Windows
Quick apply
Process Controller (Waste)
Thames Water Utilites —Rickmansworth
- Up to £40,000 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Employee discount
6d
Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery
Amazon Data Services UK Limited —London
- Full-time
- AWS
- Travel
Drinks Dispense Technician - HU & YO
Anheuser-Busch —London
- Full-time
- Microsoft Office
- IT
- Annual leave
- Gym membership
Mobile Maintenance Unit Technician - Rainham/Ponton Road
Metropolitan Police —London
- £42,061 - £53,143 a year
- Full-time
- Maintenance
- Travel
- Communication skills
Senior Art Conservator
Imperial War Museums —London
- £38,000 - £42,500 a year
- Databases
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Health Club Treatment Technician - 180 House, Central London
Soho House & Co. —London
- £14 an hour
- Weekend availability
- Employee discount
Quick apply
Health Club Treatment Technician - White City House, West London
Soho House & Co. —London
- £14 an hour
- Weekend availability
- Employee discount
Quick apply
Senior Electrical Serviceability Engineer
Humanoid —London
- Full-time
- Annual leave
Quick apply
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills

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entry level it technician jobs near watford, hrt

IT Support Technician

Pharmaron -
Hoddesdon

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Computer Science
Incident queue management
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Computer hardware
Ticket management systems
Software development
Customer support
Communication skills
CompTIA A+
Help desk

Full job description

Job Introduction

Position: IT Support Technician

Location: Hoddesdon

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com.

About the Role

We have a new opening for an IT Support Technician in Hoddesdon to provide technical support and incident management, acting as a bridge between Level 1 and escalation teams. This role includes ticket ownership, proactive maintenance, documentation, and mentoring of junior team members.

At Pharmaron we offer:

Vibrant and dynamic employment – we are a highly specialised, growth company operating in a critical sector of the economy – our future is strong and exciting!

Opportunities to develop your skills and yourself – our rapid growth brings greater opportunities for you to learn and grow faster!

A great team where we all support each other – enjoy your work – after all you spend about a third of your time here!

Key Roles and Responsibilities:

Resolve Level 1 and Level 2 support incidents, escalating to specialist teams when needed.
Provide on-site and remote support across hardware, software, printers, and peripherals.
Log, classify, prioritise, and manage support tickets in the ITSM system with accuracy.
Collaborate with central Service Desk and remote teams to deliver consistent, high-quality support.
Assist with IT projects, including Office 365, application rollouts, infrastructure upgrades, and vendor-driven changes.
Perform daily checks on shared IT equipment and maintain a well-organised IT storeroom.
Contribute to improving IT documentation and Knowledge Base articles.
Support Level 1 duties as needed and take on Level 2 tasks during absences or when requested.
Provide occasional out-of-hours support for planned maintenance or project work.

Requirements:

Essential

GCSEs or equivalent, with further education in IT or technical subjects.
1–2 years’ experience in a Service Desk or entry‑level IT support role.
Strong understanding of how a Service Desk operates, including ticket handling, prioritisation, and escalation.
Excellent customer service skills with a positive, professional approach.
Good working knowledge of computer hardware, Windows operating systems, and basic network administration.
Proven troubleshooting ability and experience supporting end users.
Strong communication skills and a desire to succeed as part of a high-performing team.
Understanding of Microsoft Windows core technologies.

Desirable

ITIL 4 Foundation certification.
Microsoft Certified: Fundamentals (MS‑900).
CompTIA A+ or similar technical certification.
Degree or vocational qualification in IT, Computer Science, or equivalent experience.
Experience with scientific systems or specialist laboratory software.
Exposure to software development, website technologies, or basic database design.
Working knowledge of Windows 10/11 and Office 365.
Basic understanding of ITIL/ISO service principles.

Why Pharmaron?

Collaborative Culture: Thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.

How to Apply:

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

Pharmaron is a premier R&D service company supporting the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities having established diverse drug R&D service capabilities, ranging from synthetic, medicinal, and analytical chemistry, biology, DMPK, pharmacology, drug safety assessment, radiochemistry and isotopically labelled metabolism, chemical & pharmaceutical development to clinical development. With operations in China, US and UK staffed by over 19,000 employees, Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan, and China.

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Refine Your Search

entry level it technician jobs in watford, hrt

IT Support Technician

Apprentice Technician

Service Technician Apprenticeship

Civil Engineering Technician Apprentice

Logistics Specialist - Data Center , Logistics Specialist DC

Digital Media Examiner - Technician - NDES S3 - Police Staff - CTP London

Junior AV Engineer

Acoustic Logging Technician

First Response Restoration Technician

Apprentice Disrepair Building Surveyor

CompTIA - Digital Sector Tutor (Freelance)

Process Controller (Waste)

Capacity Installation Technician - North London, Infrastructure Delivery, Infrastructure Delivery

Drinks Dispense Technician - HU & YO

Mobile Maintenance Unit Technician - Rainham/Ponton Road

Senior Art Conservator

Health Club Treatment Technician - 180 House, Central London

Health Club Treatment Technician - White City House, West London

Senior Electrical Serviceability Engineer

Temporary Desktop Support Technician (onsite)

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