It manager Work, Jobs in Burton On Trent (with Salaries)

IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
14d
IT Infrastructure Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Life insurance
13d
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
13d
IT Project Manager
Boots —Nottingham
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
1d
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
5d
IT Project Manager - Digital
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
1d
Service Delivery Team Manager
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £49,387 - £56,515 a year
- Full-time
12d
Senior Manager
M Group —Nottingham
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
Computacenter —Derby
- Team management
- Organisational skills
- In-person
13d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
5d
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- No degree
IT Team Lead Payments
OSB Group —Wolverhampton
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Financial services
- Annual leave
Service Quality Lead
Rolls-Royce —Derby
- Full-time
- Continuous improvement
- Contracts
- Annual leave
14d
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Leadership
- Free parking
- Employee discount
Business Solution Architect - Senior Manager
KPMG —Birmingham
- Full-time
- Computer Science
- Bachelor's degree
- AI
Planning Technical Support Team Leader
North West Leicestershire District Council —Coalville
- £32,597 - £36,363 a year
- Full-time
- Supervising experience
- IT
- Leadership
IT Manager
ALM Trading Ltd —Birmingham
- £55,000 - £58,000 a year
- Full-time
- Management
- English
- Analysis skills
- Free parking
Quick apply
IT Project Manager
East Midlands Railway —Derby
- £53,000 a year
- Hybrid work
- Conflict management
- Agile
- Employee discount
- Flexible schedule
14d
IT Manager
Devi Technologies —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
12d

I want to receive the latest job alerts for it manager in burton on trent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Manager

Propel Holdings UK Limited
Nottingham

Apply Now

Job details

Permanent
14 days ago

Benefits

Company pension

Qualifications

Jira
PCI
Procurement
IT team management
Stakeholder liaison
Salesforce
Incident queue management
IT service management
User account provisioning
UK GDPR
Ticket management
User account management
General Data Protection Regulation (GDPR)
Incident response
Procurement support
Continuous improvement cycles oversight
IT permissions management
IT support
ISO 27001
Leadership
Communication skills

Full job description

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers.

Join us as we change the way employees, customers and shareholders succeed together.

The Role:

Managing and triaging IT support tickets in JIRA, ensuring SLAs are met and users are kept in the loop including identifying recurring issues, improving SLAs, and reducing repeat incidents through better processes or tooling
Line managing one IT Support team member. Day-to-day oversight, 1:1s, and helping them develop
Procuring hardware and software assets, including vendor liaison and purchase approvals
Maintaining accurate asset records in SnipeIT, covering the full lifecycle from provisioning to decommission
Handling routine Salesforce admin tasks including; user management, password resets, permission assignments, and similar
Supporting onboarding and offboarding processes for joiners, movers, and leavers
Maintaining IT documentation and keeping SOPs up to date
Assisting with access reviews and contributing to audit evidence collection where required
Escalating complex infrastructure, security incidents, or platform issues to the wider Technology/Security team as appropriate
Acting as the primary point of contact for IT support matters for the UK business, providing clear updates and setting expectations with stakeholders
Participating in incident response outside core hours on an exception basis where required
Producing basic support metrics (ticket volumes, SLA performance, common issue trends) for Technology leadership.

Desirable:

Proven experience in an IT support or operations role, ideally with some team lead or supervisory experience
Comfortable working a ticketing system — JIRA experience preferred
Familiarity with asset management tools and procurement processes
Basic Salesforce admin exposure (user management level, no dev required)
Organised, methodical, and good at juggling priorities without dropping the ball
Strong communicator
A good understanding of IT security fundamentals and a security-first mindset in day-to-day work
Comfortable operating within a compliance-heavy environment (ISO 27001, Cyber Essentials Plus, PCI DSS, and SOC 2). You'll be expected to support audit evidence collection and adhere to our policies
Awareness of data protection obligations under UK GDPR, particularly around handling personal data as part of support requests and asset management
Experience following change control processes and escalating appropriately

Benefits to Joining Propel

Competitive salary
Pension
25 days holidays, increasing by 1 day per year (up to 30)
Growth and opportunity – we pride ourselves on promoting from within
Incredible company culture
A culture that values innovation, collaboration and continuous improvement.

Our Culture:

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth.

Equality, Diversity & Inclusion:

Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful.

Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.

Apply Now

Refine Your Search

it manager jobs in burton on trent

IT Support Manager

IT Infrastructure Manager

End User IT Support Manager

IT Project Manager

IT Site Manager

IT Project Manager - Digital

Service Delivery Team Manager

Senior Manager

Operations Manager

IT Service Desk Team Leader

IT Project Service Manager

IT Team Lead Payments

Service Quality Lead

Customer Helpdesk Manager

Senior Manager, Operational Technology

Business Solution Architect - Senior Manager

Planning Technical Support Team Leader

IT Manager

IT Project Manager

IT Manager

I want to receive the latest job alerts for it manager in burton on trent

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected