It support technician Work, Jobs in Bristol (with Salaries)

Technical Customer Support
Shiptheory —Bristol
- Up to £29,500 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
6d
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
10d
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Digital Training Officer (System Implementation)
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- University
- Continuous improvement
- Scripting
- Annual leave
- Employee discount
2d
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
2d
Customer Support Specialist
ExpenseIn —Bristol
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
2d
Service Desk Engineer
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
4d
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
5d
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
5d
Support Engineer - Bristol
XTX Markets —Bristol
- Weekend availability
- Microsoft Office
- Machine learning
- Scripting
Infrastructure Support Coordinator
University of Bath —Bath
- £26,707 - £30,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
13d

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it support technician jobs near bristol

Technical Customer Support

Shiptheory
Bristol

Quick apply

Job details

Full-time
Up to £29,500 a year
6 days ago

Benefits

Company pension
Company events

Qualifications

Customer service
GCSE
Logistics
Technical support
IT support
IT

Full job description

Job Description

We are looking for a confident, technically competent and friendly Technical Customer Support member for a fast-growing Software company with a market-leading product.

This is a position where you will be at the forefront of that growth. As the first point of contact you will be responsible for assisting customers resolve their issues with the software.

This role would suit a graduate, somebody starting out in their career or somebody with strong experience within a Customer Service role.

Responsibilities

You will be the first point of contact for customers wanting assistance.
Remotely connecting to customers' computers and helping configure or troubleshoot printing issues.
Answering tickets, live chats, and incoming calls along with the rest of the technical customer support team.
Keeping detailed notes and regularly updating reporting tools.
Maintaining and updating the knowledge base for customers and the support team to use.
This role is office based; Mon - Fri & 9 - 5.

Required

High level of Customer Service skills/experience
Personable, patient, calm, and friendly
Great problem solving
Good technical literacy
Great Telephone Manner
Good IT Skills (plenty of training offered and opportunities to learn)

Desirable

Knowledge of any of the following whilst not necessary, would be great:

Experience/Understanding of eCommerce software
Experience/Understanding of Shipping / Logistics
Experience/Understanding of account / ERP software packages

Perks

£29,500 OTE - Performance and Incentive Bonuses
£26-27,000 Starting base salary
Generous holiday allowance, up to 30 days +Bank Holidays after 1 year.
Annual Bonus and regular pay reviews
Modern office with unlimited Coffee facilities & fresh fruit.
Bagel Mondays
Working with a friendly, sociable team.
Good career progression opportunities.

Location: Bristol City Centre

Job Type: Full-time

Pay: Up to £29,500.00 per year

Benefits:

Company events
Company pension

Application question(s):

There is no employee parking at the office. Will you be able to reliably commute to Bristol centre, BS1 2LZ and how?

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in bristol

Technical Customer Support

IT Field Engineer – Based in Cardiff or Bristol

IT Service Desk Technician

IT Service Desk Agent

Vacancy 2: Support Technician

Technical Support Analyst

Digital Training Officer (System Implementation)

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Customer Support Specialist

Service Desk Engineer

IT Provision & Compliance Analyst

EIT Operations - Senior Support Technician

Technical Support Consultant

Service Desk Engineer

Service Desk Analyst

Customer Systems Support

Service Desk Advisor (First Line Helpdesk)

Customer Support Advisor

Support Engineer - Bristol

Infrastructure Support Coordinator

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