Application support analyst Work, Jobs in Milton Common, Oxf (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Business Analyst (Data Focus)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Part-time
- Analysis skills
- University
- Communication skills
- Annual leave
9d
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Cyber Security Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Hybrid work
- Windows
- Analysis skills
- University
- Annual leave
Pensions Administration - Continuous Improvement Analyst
XPS Pensions Group —Reading
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- In-person
- Employee discount
- Referral programme
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
SharePoint Administrator
Assystem —Culham
- Azure
- Computer Science
- System design
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
Data & Intelligence Discovery Lead (6 Month Secondment)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Machine learning
- AI
- Annual leave
- Employee assistance programme
Quick apply
9d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Business Analyst - CRM
Blue Cross —Burford
- £36,500 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
5d
Cyber Security Incident Response Analyst
Centrica —Windsor
- Hybrid work
- Azure
- AWS
- Analysis skills
9d
Cyber Security Analyst
MDA Space —Didcot
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
- Life insurance
5d
Systems Ops Analyst
Epicor —Bracknell
- Up to £51,000 a year
- Full-time
- Azure
- Windows
- SQL
10d
Cyber Security Analyst
MDA —Didcot
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
- Life insurance
4d
Data - Programmer
Computewell —Slough
- Oracle
- Computer Science
- SQL
Senior Housing Data Analyst
Oxford City Council —Oxford
- £53,527 a year
- Full-time
- Presentation skills
10d
Principal Business Analyst, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Data analysis skills
- Annual leave
- Life insurance
9d
Data and Digital Business Partner Exec
Softcat —Marlow
- Hybrid work
- Microsoft Office
- SharePoint
- Communication skills
- Flexible schedule

I want to receive the latest job alerts for application support analyst in milton common, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Continuous improvement

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

application support analyst jobs in milton common, oxf

IT Service Desk Analyst

Business Analyst (Data Focus)

Business Analyst

Cyber Security Analyst

Pensions Administration - Continuous Improvement Analyst

Senior Director, Information Technology EMEA

Associate Engineer, GxP IT Support

SharePoint Administrator

Digital Media Data Assistant

Data & Intelligence Discovery Lead (6 Month Secondment)

Service Desk Analyst

Business Analyst - CRM

Cyber Security Incident Response Analyst

Cyber Security Analyst

Systems Ops Analyst

Cyber Security Analyst

Data - Programmer

Senior Housing Data Analyst

Principal Business Analyst, Investment Technology

Data and Digital Business Partner Exec

I want to receive the latest job alerts for application support analyst in milton common, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected