Information technology manager Work, Jobs in Middleton, Gtm (with Salaries)

IT Operations Manager
AMS GROUP —Manchester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
2d
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Continuous improvement
Quick apply
IT Manager
St Catherine's Hospice —Preston
- £50,465 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
5d
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
IT Infrastructure Manager
Destination Sport —Manchester
- Full-time
- Hybrid work
- Azure
- SharePoint
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Infrastructure Manager
Great Places Housing Association —Manchester
- £58,115 - £61,173 a year
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Annual leave
1d
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
NOC Manager
Pragma —Manchester
- DevOps
- Analysis skills
- Team management
- Annual leave
- Employee discount
Change Manager - Relaunch@Capgemini
Capgemini Sogeti —Manchester
- IT
- Communication skills
Cloud Operations Manager
Softcat —Manchester
- Hybrid work
- AWS
- Analysis skills
- Driving
- Flexible schedule
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
Incident Manager - Relaunch@Capgemini
Capgemini Sogeti —Manchester
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
1h
NOC Manager
Gamma —Manchester
- Full-time
- DevOps
- Analysis skills
- Team management
- Annual leave
- Employee discount
Quick apply
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Team management
- No degree
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
IT and SecOps Manager
Magentus —Manchester
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
5d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Major Incident Manager Lead
Capgemini —Manchester
- Hybrid work
- AWS
- Communication skills
Service Design Transition Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
1d

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IT Operations Manager

AMS GROUP
Manchester

Quick apply

Job details

Permanent | Full-time
£55,000 - £65,000 a year
2 days ago

Benefits

Additional leave
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Sick pay

Qualifications

Contract management
Technology infrastructure experience
Cloud infrastructure
Azure
Stakeholder collaboration
Stakeholder liaison
IT service management
Cost control
Continuous improvement
SharePoint
Cybersecurity
Communication skills
Microsoft Azure
Operations leadership experience

Full job description

Role Purpose

AMS Group is a growing, private equity-backed accountancy and advisory firm with divisions spanning Audit, Accounts, Tax, Advisory and Consultancy. We are in the middle of a significant period of change, both in how we grow and in how we use technology to support that growth.

Our technology function is small, ambitious and hands-on. Our foundational technology programme is moving us away from hosted, on-premise applications and infrastructure towards a modern, cloud-first Microsoft environment built on Azure and Microsoft 365. Alongside this, we are running a set of transformation programmes covering CRM, client onboarding, AI and automation, and data. Day-to-day support and hosting are delivered through our managed service partner, under an outsourced model.

The IT Operations Manager is central to making all of this work in practice. You will be the main point of contact between AMS and our managed service partner, responsible for the day-to-day running of both the supplier and the service.

Key Responsibilities

Own the relationship with our managed service partner across service levels, escalations, incidents and performance, ensuring AMS colleagues receive a reliable, secure and responsive service.
Manage day‑to‑day service delivery, acting as the main conduit between the business and outsourced providers, and holding suppliers to account against agreed service levels and deliverables.
Oversee our Microsoft environment across Microsoft 365, Azure, Entra ID, SharePoint, Teams and end‑user devices, coordinating with the managed service partner on user access, onboarding and offboarding.
Support infrastructure and cloud change as we move from hosted, on‑premise systems to the cloud, including tenant work, migrations and modernisation.
Provide operational input into transformation programmes (CRM, onboarding, AI and automation, and data), acting as a significant stakeholder whose operational insight shapes delivery and support.
Contribute to cyber security and risk activity, maintaining good security practice, governance and controls across the estate.
Manage contracts, renewals, suppliers and costs across operational technology services, ensuring spend is controlled and value is clear.
Build strong relationships across the firm, acting as a trusted, plain‑speaking technology partner who makes technology easier to work with.
Drive continual improvement, identifying opportunities to enhance service, tooling or process and ensuring they are delivered.

Key Relationships

Who the role interacts with regularly, both internally and externally.

Internal: Technology team, CTO, Transformation Programme Leads, Audit & Accounts teams, Advisory teams, wider AMS colleagues.
External: Managed service partner, outsourced technology providers, software vendors, cyber security partners.

Skills, Knowledge & Experience

Experience:

Proven experience as an IT Operations Manager, IT Manager or infrastructure‑focused professional, ideally within an SME or growing business.
Experience within professional services or a regulated industry (highly desirable).
Strong track record of service delivery, operational management and continual improvement.
Experience managing an outsourced provider or MSP and ensuring delivery against agreed service levels.
Experience supporting or delivering infrastructure and cloud projects, including migrations.

Technical Skills:

Strong knowledge of Microsoft 365 and Azure, including Entra ID, SharePoint and Teams.
Good grasp of infrastructure, networking and end‑user services.
Understanding of cyber security best practice, governance and risk.
Excellent communication and stakeholder management skills, with a clear, jargon‑free style.
Proactive, commercially minded approach with the ability to balance day‑to‑day operations with longer‑term improvement.

Desirable:

Microsoft tenant or domain migration experience.
Exposure to Power Platform, automation or AI tooling.
Cyber Essentials knowledge and relevant ITIL, Microsoft or security certifications.
Experience with digital transformation and cloud adoption in a professional services setting.

Qualifications

Essential: None

Desirable: Relevant Microsoft, ITIL or cyber security certifications.

Performance Measures (Success Criteria)

How success in the role will be measured - Financial targets, KPI scorecard

Service reliability, responsiveness and user satisfaction.
Supplier performance against agreed SLAs.
Successful delivery and support of infrastructure and cloud change.
Effective operational input into transformation programmes.
Cyber security posture, governance and risk management.
Cost control and value delivery across technology services.
Quality of stakeholder relationships and communication.
Demonstrated continual improvement across processes and service delivery.

What We Offer

A genuinely varied role with real ownership, at the centre of a technology function that is modernising fast.
Direct exposure to Microsoft 365, Azure, cyber security and firm‑wide transformation programmes.
Hybrid working and a supportive, plain‑speaking leadership team.

Company Benefits

25 Days Holiday (Buy an extra 5 days)
Birthday Off
Annual bonus scheme
Pension Scheme
Health cash plan
Company sick pay
Enhanced parental pay
Perkbox
Employee Assistance Programme

AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £55,000.00-£65,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Sick pay

Work Location: Hybrid remote in Manchester

Quick apply

Refine Your Search

information technology manager jobs in middleton, gtm

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NOC Manager

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Service Desk Manager

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Service Design Transition Manager

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