Helpdesk technician Work, Jobs in Potters Bar, Hrt (with Salaries)

IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
2d
Area Site Technician- South London
City Facilities Management (UK) —London
- £37,290.03 a year
- Overtime
- Employee discount
9d
Area Site Technician - South London
City Facilities Management (UK) —London
- £37,290.03 a year
- Overtime
- Employee discount
9d
Fabric Technician
Cleveland Clinic London —London
- £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
5d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Pest Control Technician - Central London
City Facilities Management (UK) —London
- £37,565 a year
- Overtime
- Driving
- Communication skills
- Employee discount
Pest Control Technician - London
City Facilities Management (UK) —London
- £35,030 - £42,819 a year
- Overtime
- Computer literacy
- Communication skills
- Employee discount
14d
Area Site Technician- Hertfordshire / Bedfordshire
City Facilities Management (UK) —Luton
- £37,290.03 - £39,825.03 a year
- Overtime
- Maintenance
- Driving
- Employee discount
HVAC Technician - Southampton (Part-time)
City Facilities Management (UK) —South West London
- £18,797.60 a year
- Overtime
- Customer service
- Travel
- HVAC
General Maintenance Technician - South East London
City Facilities Management (UK) —South East London
- £29,395 a year
- Full-time
- Maintenance
- Employee discount
Professional Services Graduate, Associate to Consultant (A2C)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Computer Science
- Engineering
- Java
M&E Engineer
JLL —London
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Computer literacy
- Writing skills
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
13d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
5d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
22h

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IT Support Technician

Hayward Tyler Ltd -
Luton

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Microsoft Outlook
Customer service
Software deployment
Incident queue management
User account provisioning
Ticket management
User account management
Continuous improvement
Computer hardware
IT support
Ticket management systems
Technical support incident logging
Network support
SharePoint
IP networking
IT incident logging
Application support
Cybersecurity
Communication skills
Active Directory
CompTIA A+
Help desk
Mobile devices

Full job description

Job Overview

IT Support Technician. The IT Support Technician supports the IT function in delivering reliable day-to-day technology services across the business. The role provides technical support to users, resolves hardware and software issues, supports Microsoft 365 services, prepares and deploys equipment, and assists with business systems administration and continuous improvement initiatives.

What will you do:

Provide support for users covering desktops, laptops, printers, mobile devices, Microsoft 365, telephony and standard business applications.
Log, update, prioritise and resolve support tickets through the helpdesk system.
Troubleshoot hardware, software, account, access, printing, Wi-Fi, VPN and general network connectivity issues.
Prepare, configure and deploy laptops, desktops, peripherals and mobile devices for new starters, replacements and refresh activity.
Support joiner, mover and leaver processes including account setup, access changes, mailbox configuration and account closure activities.
Assist with administration of Microsoft 365, Active Directory and business systems.
Maintain accurate IT records, support documentation and knowledge base articles.
Provide guidance and basic training to users on IT equipment, Microsoft 365, business applications and safe working practices.
· Support cyber security and compliance activities.
· Assist with IT projects, hardware refreshes, software rollouts, system changes and continuous improvement initiatives.

What you will need

Essential:

Minimum 2 years’ experience in an IT Support, Service Desk, Helpdesk or Desktop Support role.
Experience supporting Microsoft Windows desktop environments and Microsoft 365 services, including Outlook, Teams, OneDrive and SharePoint.
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Experience supporting laptops, desktops, printers, scanners, mobile devices, meeting room equipment and common business applications.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, Wi-Fi, VPN and basic connectivity troubleshooting.
Strong troubleshooting, communication and customer service skills.

Desirable:

IT support qualification or certification such as CompTIA A+, Microsoft 365 Fundamentals, Microsoft Azure Fundamentals or ITIL Foundation.
Experience working within a hybrid Active Directory with Microsoft 365 environment.
Experience using a helpdesk or IT service management system.
Exposure to endpoint management, remote support tools, patching, antivirus or device deployment processes.
Experience supporting business-critical systems in a manufacturing or operational environment.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Free parking
Gym membership
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

helpdesk technician jobs in potters bar, hrt

IT Support Technician

IT Support Technician

IT Desktop Support

Apprentice Technician

Area Site Technician- South London

Area Site Technician - South London

Fabric Technician

Service Desk Analyst

Pest Control Technician - Central London

Pest Control Technician - London

Area Site Technician- Hertfordshire / Bedfordshire

HVAC Technician - Southampton (Part-time)

General Maintenance Technician - South East London

Professional Services Graduate, Associate to Consultant (A2C)

M&E Engineer

Residential Maintenance Engineer

First Line Technical Support Engineer (Shift Patterns)

IT Support Technician

IT Support Technician

Onsite Audio Visual Support Technician

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