Support technician Work, Jobs in Glasgow (with Salaries)

IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Maintenance
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
6d
Laboratory Accessioning & Extraction Technician
Gene by Gene —Glasgow
- Full-time
- Microsoft Word
- Writing skills
- Laboratory experience
Quick apply
3d
Service Desk Co-ordinator
RSG Building Services Ltd —Glasgow
- £27,000 - £33,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
3h
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
Field Service Technician
Stanford Marsh and Plot it —Scotland
- From £30,000 a year
- Full-time
- Customer service
- Travel
- In-person
- Life insurance
- Sick pay
Quick apply
4d
General Maintenance Technician
IDM Energy Limited —Glasgow
- £27,300 - £34,000 a year
- Overtime
- Customer service
- Maintenance
- English
- Annual leave
- Gym membership
Quick apply
6d
Property Maintenance Technician
Right There —Glasgow
- £29,401 - £32,310 a year
- Monday to Friday
- Plumbing
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Manufacturing Technician - Cameras
Thales —Glasgow
- Full-time
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Technician
Lookers —Glasgow
- £39,155 - £56,656 a year
- Overtime
- Driving
- Annual leave
- Flexible schedule
Quick apply
Senior Horticulture Technician - High End Site
Shoots Plants Limited —Glasgow
- £20 - £23 an hour
- In-person
Quick apply
14d
Optical Lab Technician/Assistant
Optura Glazing Ltd —Glasgow
- Full-time
- Laboratory experience
- Maintenance
- Administrative experience
- Employee discount
Quick apply
Production Chemist (Dispensary)
Chemify Ltd —Glasgow
- Laboratory experience
- English
- Continuous improvement
Quick apply
Pharmacy Support Worker Higher Level Purchasing - Pharmacy
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Computer literacy
- Supervising experience
- Computer skills
- Annual leave
- Employee assistance programme
7d
Manufacturing Technician
Thales —Glasgow
- Full-time
- Microsoft Word
- Engineering
- Mechanical knowledge
- Annual leave
- Employee discount
7d
Environmental Test Technician - Weekend Shift
Thales —Glasgow
- Weekend availability
- Microsoft Word
- Engineering
- Mechanical knowledge
- Annual leave
- Employee discount
13d
Manufacturing Technician -AIR
Thales —Glasgow
- Full-time
- Oracle
- Time management
- Annual leave
- Employee discount
Data Center Technician - Glasgow, Scotland
CoreWeave Europe —Glasgow
- Assembly
- No degree
- Travel
- Employee assistance programme
Quick apply
MET Technician
FMG Repair Services —Falkirk
- Up to £24 an hour
- Annual leave
- Employee discount
Quick apply
Motor Mechanic/4 Day Week
Traffic Motor Company —Glasgow
- £35,000 - £45,000 a year
- Full-time
- Assembly
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
1d

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IT Support Services Technician

Percepta -
Glasgow

Quick apply

Job details

Permanent | Full-time
£34,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
IT permissions management
Computer hardware
CompTIA Network+
Technical support incident logging
Organisational skills
ServiceNow
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
CompTIA A+
Time management
Identity & access management
Information Technology

Full job description

IT Support Services Technician
GB-SCO-Glasgow

Description

IT SUPPORT SERVICES TECHNICIAN

At Percepta, we bring first-class service across each market we support. As an IT Support Services Technician in the United Kingdom, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

Employment Details:

Contract Type: Full-Time, Permanent
Working Hours: 40 hours per week, Monday to Friday 8am to 5pm. Paid overtime may be required as needed.
Salary: £34,000 per annum + Annual Performance Bonus

Location: Glasgow

What You’ll Be Doing

The IT Support Technician provides first- and second-line technical support, acting as the primary point of contact for end users to ensure a high level of customer satisfaction. The role involves logging, tracking, and resolving Service Desk requests, managing user access and system permissions, and escalating issues where necessary while maintaining ownership through to resolution. Working in line with documented procedures, the Technician also supports a range of administrative and operational IT tasks as directed by the IT Manager.

During a Typical Day, You’ll

Provide Tier 1 and Tier 2 technical support using phone, ticketing systems, and chat tools.
Accurately log, document, and track incidents in ServiceNow or other required systems.
Carry out daily operational checks and monitor system performance to ensure availability before production hours.
Deliver local IT support including hardware setup, imaging, upgrades, repairs, asset management, and PC relocations.
Administer or support user access management, including ID creation and application permissions.
Work flexibly across IT support shifts, including participation in on-call cover, while escalating complex issues appropriately and supporting a collaborative team environment.

What You Bring to the Role

Associate degree or equivalent work IT experience.
CompTIA A+ desirable
CompTIA Network+ desirable
Mid-level experience of Help Desk or Desktop hardware and software experience in an corporate or call centre environment.
Experience with basic Network troubleshooting.
Experience with basic Azure, Cloud Services (AWS), and Telephony troubleshooting.
Experience with ticketing systems, preferably ServiceNow.

Skills

Strong communication, customer service and organizational skills.
Strong problem resolution and decision-making skills.
Working knowledge of Windows 10/11.
Working knowledge of Outlook and Office365.
A good listener with a proven ability to build relationships with all levels of staff.
Strong time management skills, attention to detail and outstanding follow-up skills.
The ability to work well under pressure with tight deadlines.

Travel

Up to 5% travel may be required.

What You Can Expect

25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.
Company pension
Life Assurance 4 x annual salary
Contributory pension scheme
Private Medical and Insurance and discounted dental scheme
Comprehensive travel insurance for you and family in line with Scheme rules
Discounts on brand new vehicles
Employee Assistance Program (EAP)
Cycle to work scheme
Free On-site parking

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialised in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

#LI-remote

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Refine Your Search

support technician jobs in glasgow

IT Support Services Technician

IT Field Technician

Laboratory Accessioning & Extraction Technician

Service Desk Co-ordinator

IT Support Technician

Field Service Technician

General Maintenance Technician

Property Maintenance Technician

Manufacturing Technician - Cameras

Technician

Senior Horticulture Technician - High End Site

Optical Lab Technician/Assistant

Production Chemist (Dispensary)

Pharmacy Support Worker Higher Level Purchasing - Pharmacy

Manufacturing Technician

Environmental Test Technician - Weekend Shift

Manufacturing Technician -AIR

Data Center Technician - Glasgow, Scotland

MET Technician

Motor Mechanic/4 Day Week

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