Division / Department - People Services
Grade - Grade D
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £26,875 - £29,670
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner
An opportunity has become available for a full time Payroll Assistant on fixed term contract until 31st March 2027, within the Surrey Payroll team.
The Payroll team offer first line customer support to both internal and external customers. The role offers an excellent insight into the different areas of Pay and is an ideal opportunity for anyone looking to pursue a career in this area.
You will be dealing with a wide range of queries, including pension, tax and NI queries. By nature this role shall require someone who thrives in a busy working environment.
The role shall expose you to a wide range of issues and you will be responsible for assessing the nature of the query before providing advice and guidance to customers, escalating the query to support teams where necessary.
In order to be successful in the role you will have excellent interpersonal and customer service skills, with the ability to communicate with a wide range of people. The ability to work as part of a team and on your own is essential. You should also be well-organised, show initiative and adaptability and be committed to delivering excellent customer service across our organisation.
If you would like to be a part of our team and have the opportunity to make a difference, please submit an application form.
In this role you will be:
- Educated to GCSE level standard or equivalent minimum
- Demonstrate some experience in a Payroll or similar environment.
- Demonstrate experience in dealing with customers in person and over the phone.
- The ability to build good rapport with internal and external stakeholders.
- Organised and methodical with a high attention to detail and accuracy. Ability to work under tight time pressures and to strict deadlines.
- Good IT Skills – Microsoft Office. Good Keyboard and data entry skills and strong attention to detail to ensure accuracy of data. Knowledge of Excel a definite advantage
- Demonstrable good written and verbal communication skills
Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support
- discounted contributory healthcare scheme
For further information please contact [email protected]
We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding
[email protected] to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
- if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
