Service delivery officer Work, Jobs in Wethersfield, Ess (with Salaries)

Housing Officer
Pinnacle Group —Colchester
- £28,892 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Administration Officer
Civic Recruitment Limited —Braintree
- £12.75 - £16.33 an hour
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Data entry
Quick apply
10d
Deputy Chief Constable - Headquarters, Chelmsford
Essex Police and Kent Police —Chelmsford
- £171,993 - £178,014 a year
- Full-time
- Leadership
20h
Chief Operating Officer (COO)
St Edmundsbury Cathedral —Bury St. Edmunds
- £65,000 a year
- Weekend availability
- Management
- Analysis skills
- Human resources
- Annual leave
Quick apply
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
3d
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Computer literacy
- Data analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
11d
Area Security Officer
Bardwood —Bury St. Edmunds
- £12.71 an hour
- Full-time
- In-person
Quick apply
Security Officer
ABM UK —Bishop's Stortford
- £6,500 a year
- Temporary
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
Schools & Colleges Engagement Officer (Widening Access)
Anglia Ruskin University —Chelmsford
- £31,236 - £36,636 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Relocation assistance
4d
Technical Support Officer (Building Control)
Civic Recruitment Limited —Maldon
- £23.05 an hour
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Continuous improvement
Quick apply
11d
Recruitment Officer
Essex Care Consortium —Colchester
- Part-time
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Employee discount
Quick apply
21h
Compliance Officer
Ringway Jacobs —Chelmsford
- Project management
- Employee assistance programme
- Employee discount
12h
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- Full-time
- Hybrid work
- Master's degree
- Business development
- Travel
- Free parking
- Sick pay
Quick apply
13d
Traffic Management Operative 12AB 12D – Essex and London
H W Martin (Traffic Management) Ltd —Witham
- Weekend availability
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Security Officer
ABM —Bishop's Stortford
- £14.63 an hour
- Temporary
Customer Liaison Lead
Costain —Colchester
- Full-time
- Conflict management
- Training & development
6d
Housing support Officer
Nacro —Colchester
- £26,807 - £27,477 a year
- Full-time
- Driving
- Travel
- Organisational skills
Quick apply
21h
Home Adaptations Officer
Colchester City Council —Colchester
- £39,321 - £44,039 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
Programmes Manager
St Edmund's College —Cambridge
- Up to £25,759 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Care Manager – Sible Hedingham
Forest Homecare —Sible Hedingham
- Full-time
- Management
- Medication administration
- English
- Free parking

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Housing Officer

Pinnacle Group -
Colchester

Quick apply

Job details

£28,892 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Driving Licence
Customer service
Military
Organisational skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Housing Officer to join our Homes Team within our Pinnacle Service Families division to deliver a mobile patch-based housing management service. The role involves attending appointments with service families as they move into and out of their homes and while they are in occupation. In addition to delivering housing management services, the Housing Officer will play a key role in developing relationships and engaging with stakeholders including industry partners to ensure families receive a holistic and seamless individual and patch management service

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do.

The ideal candidate will bring proven experience in housing management or a customer-focused operational environment, with a genuine commitment to delivering high-quality services to service families. They will be confident working independently across a mobile patch, demonstrate strong organisational and communication skills and be comfortable engaging with a wide range of stakeholders including military personnel, local agencies and industry partners.

The role is located in Colchester with occasional travel required across Wimbish, Honington, Wattsham and Woodbridge. An electric company vehicle is provided.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Deliver all aspects of the occupancy cycle, including pre-move, move in, settling-in visits, and move out, ensuring contractual standards are achieved.
Work in partnership with RAMS and other industry partners to meet void and move in standards, providing families with safe, high-quality homes.
Apply move out standards fairly, managing recharges with an evidence-based and diplomatic approach.
Identify, raise, and monitor issues affecting family wellbeing, housing conditions, or community environments, ensuring timely resolution.
Plan, monitor, and manage appointments, ensuring effective communication of any changes to families and stakeholders.
Build strong relationships with internal teams, external partners, local agencies, charities, and military representatives to ensure joined-up support for families.
Support regional and national moves, sometimes at short notice, including covering for colleagues when required.
Represent Pinnacle at events, surgeries, and stakeholder meetings, promoting engagement with service personnel and their families.
Investigate and resolve complaints and tenancy breaches, drafting reports and responses as required.
Support the delivery of aids, adaptations, and CAAS processes where Housing Officer input is required.

Key requirements:

Experience in housing management or a customer-focused operational role, in either public or private sectors.
Demonstrated ability to deliver exceptional customer service, handling sensitive situations with empathy and professionalism.
Strong communication and relationship-building skills with diverse stakeholders, including service families and military personnel.
Excellent organisational skills to manage a mobile patch effectively and meet contractual standards.
Full UK driving licence and willingness to travel regionally and nationally (including occasional overnight stays).

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Vehicle

Quick apply

Refine Your Search

service delivery officer jobs in wethersfield, ess

Housing Officer

Administration Officer

Deputy Chief Constable - Headquarters, Chelmsford

Chief Operating Officer (COO)

Head of Operations

IT Support Officer

Area Security Officer

Security Officer

Schools & Colleges Engagement Officer (Widening Access)

Technical Support Officer (Building Control)

Recruitment Officer

Compliance Officer

HR People Partner

Traffic Management Operative 12AB 12D – Essex and London

Security Officer

Customer Liaison Lead

Housing support Officer

Home Adaptations Officer

Programmes Manager

Care Manager – Sible Hedingham

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