Customer service account representative Work, Jobs in Halling, Ken (with Salaries)

Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Internal Sales Representative
Sign Trade Supplies —Borough of Swale
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Sick pay
Quick apply
2d
Business Development Representative
Williams Stanley and Co —East London
- £30,000 - £45,000 a year
- Hybrid work
- Hospitality
- Presentation skills
- Communication skills
- Employee assistance programme
Quick apply
Finance Accountant
Aston Group —Romford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
5d
Sales Development Associate
Park Place Technologies —London
- Business development
- Bachelor's degree
- Travel
11d
Pump Validation Engineer
PHINIA —Gillingham
- Full-time
- Continuous improvement
Sales Development Representative
Moody's —London
- Overtime
- CRM software
- Spanish
- English
Sales Development Representative
Thomson Reuters —London
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
Area Sales
GAP Group —London
- Full-time
- Sales
- Microsoft Office
Field Service Support Engineer
Pion Inc —Forest Row
- £32,000 - £37,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Engineering
- Life insurance
- Sick pay
Quick apply
Area Sales & Regional Account Manager
MGF —London
- Full-time
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
7d
F&O Client Service Senior Associate
JPMorganChase —London
- Full-time
- Organisational skills
- Financial services
14d
Banking Sector Specialist
HM Revenue and Customs —Croydon
- £78,988 - £87,612 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Work from home
Operations Assistant
JLL —Croydon
- Management
- Microsoft Office
- Organisational skills
Electrical Maintenance Engineer
CBRE —Basildon
- Overtime
- Continuous improvement
- Communication skills
1d
Assistant/Associate Director - Sales Representative, Credit Research, Ratings & Analytics
Moody's —London
- Up to 50% travel
- Bachelor's degree
- Travel
Practice Manager
ASDA —London
- Part-time
- In-person
- Store discount
- Annual leave
Technical Sales - Pumps & Power
GAP Group —Tilbury
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Air Conditioning Engineer
Thermatic Group —Croydon
- Overtime
- Remote
- Training & development
- Employee assistance programme
- Referral programme
Quick apply

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customer service account representative jobs near halling, ken

Customer Service Representative

Moove Lubricants -
Gravesend

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

French
Spanish
Customer service call handling
Inbound customer enquiry call handling
Client engagement
English
Microsoft Office Suite
Complaint handling
Continuous improvement
Relationship management
Portuguese
Customer interaction
Outbound calling
Communication skills
Supply chain customer service

Full job description

Customer Service Representative

Gravesend

We have an exciting opportunity for you to join our team as our Customer Service Representative, based at our European Head office in Gravesend, Kent. Joining us on a Permanent Basis, (Monday – Friday 8.30 – 5.30pm), you will receive a competitive salary.

Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.

As our Customer Service Representative, you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries.

Responsibilities as our Customer Service Representative are to:

Manage and oversee customer deliveries
Be the first point of contact for all customer requests, respond to customers within agreed time scales.
Proactive communication to keep customers informed
Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded.
Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers.
Investigate complaints, monitor and challenge for preventative measures.
Challenge processes to ensure we constantly improve
Process Customer Orders and checking colleagues order entry.
Process and resolving Customer Complaints in a timely manner
Understanding, communicating and processing promotional deals.
Contact customers who regularly order and haven’t ordered in their usual timeframe, or ordering outside their usual buying pattern
Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing.

Essential Skills required of our Customer Service Representative:

2-3 years previous experience in a demanding customer service environment
IT proficient in MS package, intermediate to advanced in Excel
Ability to work in a fast-changing, dynamic environment
Fluent in English both written and spoken
Excellent communication skills – a relationship builder
Active listening skills
Ability to deliver difficult messages positively
Ability to give and receive feedback positively
Process driven and able to adopt and utilise to best advantage
Proactive attitude

Desirable Skills

Additional language spoken, in particular French, Spanish and/or Portuguese
Experience of working with SAP and Salesforce
Experience of complaint handling through to resolution
International business understanding and/or experience

In return for joining us as our Customer Service Representative you will receive:

Competitive Salary
25 days holiday plus bank holidays annually (pro-rata)
Contributory pension scheme (company match up to 7%)
Life Assurance 4x basic salary

Medicash EAP ad Perks

Free Parking

Interested in becoming a Moover? Join us as our Customer Service Representative and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we’d love to hear from you!

Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.

Quick apply

Refine Your Search

customer service account representative jobs in halling, ken

Customer Service Representative

Internal Sales Representative

Business Development Representative

Finance Accountant

Sales Development Associate

Pump Validation Engineer

Sales Development Representative

Sales Development Representative

Area Sales

Field Service Support Engineer

Area Sales & Regional Account Manager

Technical Support and Office Admin

F&O Client Service Senior Associate

Banking Sector Specialist

Operations Assistant

Electrical Maintenance Engineer

Assistant/Associate Director - Sales Representative, Credit Research, Ratings & Analytics

Practice Manager

Technical Sales - Pumps & Power

Air Conditioning Engineer

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