Helpdesk support Work, Jobs in Govan, Glg (with Salaries)

Digital Customer Support Apprentice
QA Apprenticeships —Bishopton
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Free parking
- Gym membership
10d
Facilities Assistant
Wates —Glasgow
- Communication skills
Accounts Payable Clerk
Virtual Services Group —East Kilbride
- £16.85 an hour
- Accounting
- QuickBooks
- Organisational skills
- Life insurance
- Referral programme
Quick apply
15h
Hybrid Technical Auditor
Mpaas Ltd —Glasgow
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
4d
Chiller Service Engineer
Daikin Industries Ltd. —Glasgow
- Overtime
- Communication skills
- Annual leave
Quick apply
Mobile Electrician
Equans —Bellshill
- Full-time
- Contracts
- IT
- School
- Annual leave
- Employee assistance programme
Electrician
OCS Group —Falkirk
- Overtime
- Referral programme
Quick apply
5d
IT Support Technician
McConnell Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Windows
Quick apply
11d
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
6d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
4d
Digital Finance Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
People Services / HR Coordinator
Softcat —Glasgow
- Hybrid work
- Human resources
- Communication skills
- School
- Flexible schedule
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
21h
GIS Manager
Loch Lomond & The Trossachs National Park —Alexandria
- £39,130 - £46,856 a year
- Hybrid work
- Microsoft Access
- Project management
- No degree
- Annual leave
13d
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
4d
Procurement & Administration Coordinator
Wood —Irvine
- Full-time
- Project management
- Bachelor's degree
- Contracts
Lead IT Security Engineer
V.Group —Glasgow
- Azure
- Computer Science
- AWS
6d
Mechanical Day Shift Engineer
ISS Facility Services —Glasgow
- £41,200 a year
- Day shift
- IT
- In-person
- Communication skills
Quick apply
11d

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helpdesk support jobs near govan, glg

Digital Customer Support Apprentice

QA Apprenticeships -
Bishopton

Apply Now

Job details

Full-time | Apprenticeship
£19,500 a year
10 days ago

Benefits

Free parking
Company pension
Gym membership
On-site parking

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel

Full job description

Hey there! We’re Manpower, a global leader in recruitment for over 70 years. We’re teaming up with a top IT client in Erskine and looking for enthusiastic young people like you to join our team!

As part of the Customer Support team, you will be the first point of contact for requests via inbound calls and inbox management. You will perform back-office functions and be responsible for tasks related to the effective execution and support of the end-to-end sales cycle processes. You will provide vital support to Sales Representatives by managing incoming requests and navigating to the appropriate individual.

Responsibilities:

Daily helpdesk support by responding to tickets requests from sales reps via Outlook and prioritising requests in order of importance. Ticket requests can include pricing, checking delivery dates for orders etc.
You will become a user expert in Salesforce and manage end to end sales opportunities including opportunity creation, updates and tool/portal linkage, while also overseeing order processing and sales data entry to ensure accuracy and completeness
Conduct End User Verification (EUV) to confirm eligibility and validate pricing and deal requests, whilst also processing pricing submissions, deal registrations, and discount approvals in collaboration with internal teams, channel partners, and end users
You will also collaborate with Customer Service & Technical colleagues using Teams to provide business updates on sales reps opportunities to advise on revenue, close dates etc.
Maintain CRM system to ensure accurate pipeline forecasting while keeping Account Managers and stakeholders regularly updated on account activity for full visibility
Daily use of Microsoft Excel to input business pipelines for sales reps and preparing business reports by evaluating opportunity data from Salesforce. You will provide reporting for sales reps on won and lost opportunities.
You will monitor the Customer Service Team shared inbox to make sure all requests have been responded to, and service level agreements are being met.
You will also use PowerPoint when supporting sales reps to include salesforce information on sales in advance of them presenting to clients.
Use of Clari system to search customer base to see what sales rep is aligned to which customer and you will then align any potential opportunity to the appropriate sales rep.
You will use Power BI to provide reporting to sales rep on all sales opportunities so they can manage their sales pipeline.

Working hours: 35 hours per week, Monday to Friday.

Benefits:

28 days holiday per year.
Free onsite parking, tea/coffee/soft drinks.
Free onsite gym.
Onsite café.
Pension scheme.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Apply Now

Refine Your Search

helpdesk support jobs in govan, glg

Digital Customer Support Apprentice

Facilities Assistant

Accounts Payable Clerk

Hybrid Technical Auditor

Chiller Service Engineer

Mobile Electrician

Electrician

IT Support Technician

Helpdesk Coordinator - Night Shifts

IT Support Technician

Service Helpdesk Admin Support

Digital Finance Apprentice

People Services / HR Coordinator

Telephony and Connectivity Analyst

GIS Manager

Service Administrator

Procurement & Administration Coordinator

Lead IT Security Engineer

Mechanical Day Shift Engineer

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