Regional head Work, Jobs in Cheddleton, Sts (with Salaries)

Customer Care Advisor
AAH Pharmaceuticals —Stoke-on-Trent
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
Professional Head of Therapy Services
University Hospitals of North Midlands NHS Trust —Newcastle-under-Lyme
- £79,504 - £91,609 a year
- Full-time
3d
Head of Lived Experience & Co-Production (Children & Families)
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Part-time
8d
Finance Controller/Lead
Ingram Micro —Northwich
- Full-time
- Communication skills
- Tax experience
Maths Teacher
Progress Schools —Stockport
- £30,900 - £41,200 a year
- English
- IT
- School
- Employee discount
- Referral programme
Deputy Director of Transformation
Midlands Partnership University NHS Foundation Trust —Stafford
- £94,356 - £108,814 a year
- Full-time
- Travel
9d
Operational Lead for EPRR)
Midlands Partnership University NHS Foundation Trust —Stafford
- £39,959 - £48,117 a year
- Weekend availability
- Communication skills
Head of Lived Experience & Co-Production for Specialist Services
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Full-time
8d
Area Sales Manager (Yorkshire & the Humber, East Midlands and the East of England)
BFT, a brand of SOMFY Group —Stockport
- Full-time
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
Head of Lived Experience & Co-Production (STW)
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Full-time
7d
Commercial Business Manager
JCB —Rocester
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
- Gym membership
Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Customer service
- Communication skills
- Employee discount
1d
Regional Chef
Upland Manor Care Home —Newcastle-under-Lyme
- £36,000 a year
- Full-time
- Cooking
- Travel
- Paid training
- Annual leave
Quick apply
6d
Commercial Business Manager
JCB —Rocester
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
- Gym membership
Quick apply
Head of Risk and Compliance
Midlands Partnership University NHS Foundation Trust —Stafford
- £66,582 - £77,368 a year
- Full-time
3d
INTERNAL MPFT ONLY* Transformation Programme Manager
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Full-time
- Team management
2d
Head of Development Swimming Coach (Development and Performance Squad Lead Coach)
Life Leisure-Stockport Metro —Stockport
- £29,381 a year
- Full-time
- In-person
Quick apply
Recruitment and Information Event for Lived Experience & Co-Production
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Part-time
2d
Area Sales Manager (South West)
BFT, a brand of SOMFY Group —Stockport
- Full-time
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
Head of Brand & Global Campaigns | THG Nutrition
THG —Manchester
- Project management
- Organisational skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
2d

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regional head jobs near cheddleton, sts

Customer Care Advisor

AAH Pharmaceuticals -
Stoke-on-Trent

Apply Now

Job details

Permanent
7 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Complaint handling
Numeracy
Communication skills

Full job description

About The Role

This role will be accountable for answering inbound customer calls responding effectively and aligned to required key performance indicators (KPI’s) providing a great customer experience. There is also a proactive outbound call requirement which could include selling products or services, onboarding new customers or an agreed activity on behalf of a manufacturer or supplier. You will offer a telephone or Live Chat remote support for customers and resolve problems as effectively as you can or triage to the appropriate department or local AAH branch for them to resolve. There may be times when ad hoc admin duties are needed to support other parts of the team.

Accountabilities:

Managing customer phone calls to set objectives including order taking, problem solving, selling, and processing hospital faxed orders daily in accordance with van closures

Logging queries and complaints on the database to ensure we achieve our target of 95%+

Monitoring you own work list of open queries, ensuring that serious complaints are investigated and closed effectively within specific timescales to avoid call breach.

Understand the role KPIs and delivering to these objectives

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways; whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.

Our ability to shape the future of healthcare depends on the passion and hard work of our people. In return for performing your role the benefits you will receive are;

20 Days Annual Leave - rising by 1 day per years service up to 25 days.
Market leading maternity, paternity and adoption leave

Full support from our employee assistance programme including a health and well-being app

About You

Good clear communication skills

Good problem-solving skills to resolve queries

Comfortable selling and outbound proactive calling on a phone

Ability to prioritise and organise own workload

Previous experience of complaint handling would be desirable

Good numeracy and literacy skills

Experience working with Microsoft Word, Excel and PowerPoint

Effective team player

Previous customer service experience

About Us

At AAH, you’ll be part of a team playing a vital role in one of the UK’s largest pharmaceutical and healthcare distribution networks. Every day, we make a difference in millions of lives by delivering lifesaving medicines from our network of branches to pharmacies, hospitals, and GP practices across thousands of communities.

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we’ve built. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we’re actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we’re supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.

Apply Now

Refine Your Search

regional head jobs in cheddleton, sts

Customer Care Advisor

Professional Head of Therapy Services

Head of Lived Experience & Co-Production (Children & Families)

Finance Controller/Lead

Maths Teacher

Deputy Director of Transformation

Operational Lead for EPRR)

Head of Lived Experience & Co-Production for Specialist Services

Area Sales Manager (Yorkshire & the Humber, East Midlands and the East of England)

Head of Lived Experience & Co-Production (STW)

Commercial Business Manager

Customer Care Co-ordinator

Regional Chef

Commercial Business Manager

Head of Risk and Compliance

INTERNAL MPFT ONLY* Transformation Programme Manager

Head of Development Swimming Coach (Development and Performance Squad Lead Coach)

Recruitment and Information Event for Lived Experience & Co-Production

Area Sales Manager (South West)

Head of Brand & Global Campaigns | THG Nutrition

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