Response officer Work, Jobs in Helensburgh, Agb (with Salaries)

Senior Coastal Operations Officer
Maritime and Coastguard Agency —Greenock
- £41,663 a year
- 12 hour shift
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
8d
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
8d
Senior Casework Officer - Civil Service and Royal Mail Pensions
Cabinet Office —Glasgow
- £37,922 a year
- Part-time
- Presentation skills
- Mentoring
- Leadership
- Annual leave
1d
Facilities Support Officer - Community Admin - B2
NHS Scotland —Dunbartonshire
- £26,696 - £28,988 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Property Officer - Permanent - 35 hours per week
Maryhill Housing —Glasgow
- £42,707 - £46,895 a year
- Communication skills
4d
People, Capability and Engagement Manager
Criminal Injuries Compensation Authority —Glasgow
- £42,914 - £46,182 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
Clerical Officer - Children and Families
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
8d
Executive Private Secretary
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Part-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
- Flexible schedule
Employee Relations Advisor
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Analysis skills
- Presentation skills
- Human resources
- Annual leave
- Flexible schedule
4d
Information Governance Manager (Band 4/HEO)
Health and Safety Executive —Glasgow
- £38,005 - £41,065 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
Pharmacy Support Worker Higher Level Purchasing - Pharmacy
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- English
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
2d
Content Designer
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Flexible schedule
Safety & Risk Management Advisor (Investigations)
GAP Group —Glasgow
- Full-time
- Microsoft Office
- Communication skills
8d
Head of Data and AI Platforms
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Mentoring
- Annual leave
- Flexible schedule
5d
Administrator Prison Healthcare - HMP Barlinnie
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
9d
Investigations Manager
Maritime and Coastguard Agency —Glasgow
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee assistance programme
7d
Business Continuity & Facilities Operations Manager
HM Revenue and Customs —Glasgow
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Leadership
- Work from home
12d
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Presentation skills
- Work from home
2d
Digital Communications Officer - Content Design
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule

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Senior Coastal Operations Officer

Maritime and Coastguard Agency -
Greenock

Apply Now

Job details

Permanent | Full-time
£41,663 a year
8 days ago

Benefits

Annual leave
Company pension
UK visa sponsorship
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Presentation skills
Team management
Leadership
Communication skills
PRINCE2 Certification

Full job description

Details

Reference number

472489

Salary

£41,663

Advertised salary is inclusive of a base salary of £35,663 and £6,000 of additional allowances which includes:
On-call Allowance - £3,000 per annum
Public Holiday, Evening and Weekend allowance - £1,000 per annum
Enhanced Public Holiday, Evening and Weekend allowance - £2,000 per annum.

GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

MCA - His Majesty's Coastguard

Type of role

Administration / Corporate Support
Operational Delivery
Planning

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Greenock

About the job

Job summary

Can you operate as a high energy and resilient individual in an emergency service?

Do you have a passion for developing people and love to build and support others to achieve their best?

Have you got experience of leading operational teams in an emergency response environment?

If so, wed love to hear from you!

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

As Senior Coastal Operations Officer, you have the responsibility of the management, administration, readiness, and safety of Coastguard Rescue Officers (CROs) within Coastguard Rescue Teams. This will be under the supervision of the Coastal Operations Area Commander to ensure that the Operational Area is at a state of constant readiness.

You will also be responsible for the supervision, management and administration of operational equipment, vehicles and estate belonging to a number of Coastguard Rescue Teams.

Your responsibilities will include, but arent limited to:

Leading and managing a number of teams allocated by the Coastal Operations Area Commander. You will act as mentor and coach to Station Officers, ensuring that there is a consistent standard of leadership and compliance with policy across the teams they are allocated.
Recruitment, induction, and technical training of volunteer Coastguard Rescue Officers including the monitoring of their probation progress.
Ensuring Coastguard Rescue Officers are developed appropriately, are motivated and understand the commitment required within the volunteer Coastguard Rescue Service. This includes ensuring that Coastguard Rescue Officers are trained and assessed in all disciplines required in line with national policy, and Area priorities.
Ensuring adequate levels of supervision and governance are maintained and compliance with ISO 9001:2015. This includes ensuring all associated records and databases are updated and maintained.
Ensuring teams under your control maintain a high level of operational readiness. This includes: complying with Equipment Management processes; adhering to equipment inspection regimes; ensuring vehicles are compliant with legal requirements and ensuring that HMCG properties are kept in good order and all requirements of the Health and Safety policy are followed.
Representing HM Coastguard at operational level in local liaison and multi-agency partnership working.
Ensuring that the MCA safety culture and safe systems of work are implemented within the teams they are responsible for.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

Demonstrable experience of being able to communicate effectively and with sensitivity.
Demonstrable experience of team management/leadership
Demonstrable experience of effective independent or remote working

Additional Information

Candidates must not have been dismissed by the MCA within the past 24 months for failure to pass the required training for operational posts within HM Coastguard.

Please note that this is a uniformed role and uniform will be required to be worn at all times when on duty.

Successful candidates will be expected to undertake a physical medical and mental health questionnaire for this role. Please see the attached document for further information.

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

This is a full-time post. The post holder is required to work a 12-hour shift pattern (both day and night shifts) to allow HM Coastguard to provide its 24-hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts several allowances to reflect the shift working and unsociable hours.

This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Licences

UK Full Driving Licence

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Changing and Improving
Managing a Quality Service
Working Together

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies .

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Ability and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Online test

Stage 2: Sift of CV and personal statement

Stage 3: Interview, Presentation and Written Assessment

You must be successful at each stage to progress to the next stage.

Stage 1: Online test

At this stage, you will be assessed against the following Success Profile element:

Ability

After submission of the first stage of your application (personal details), you will be invited to complete a Civil Service Numerical test. If you successfully pass the test, you will be invited to complete the full application (please see stage 2: sift for further information).

Please complete the online tests as soon as possible (within 24-48 hours is recommended) to give yourself enough time to complete your full application (please see stage 2: sift for further information). Both the online test and the full application must be completed by the closing date on the advert, otherwise your application will be rejected.

Guidance for the tests will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 3pm and Midnight on 2nd August 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Stage 2: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Further details around what this will entail are listed on the application form. Please provide evidence of your Experience of the following:

Where you have demonstrated good communication and interpersonal skills
Managed individuals either full-time or in the voluntary sector
Demonstrated command, control and management of operational teams in a pressured environment/situation
Worked independently or remotely (from your manager), managing your time against conflicting demands

The sift will take place the week commencing 10 August 2026.

Stage 3: Interview, Presentation and Written Assessment

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours Communicating and Influencing, Working Together, Managing a Quality Service and Changing and Improving
Experience
Strengths

You will also be required to create and deliver a presentation and take part in a written exercise, to assess Experience, Communicating and Influencing, Working Together and Changing and Improving. Guidance will be provided if you are invited to interview.

The interviews will take place on 24th and 25th of August 2026.

This interview will be conducted in person at our Glasgow MCA Office, Paisley, PA3 2RB. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : [email protected]
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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Contract type

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Type of role

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Contents

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About the job

Job summary

Job description

Person specification

Licences

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Medical

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information