Senior customer service representative Work, Jobs in Chester, Chs (with Salaries)

Senior Coordinator, Ticketing, Access and Hospitality Systems
Liverpool Football Club —Liverpool
- Full-time
- Microsoft Excel
- Data analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
3d
Direct Labour and Maintenance Manager
Grosvenor Group —Chester
- Weekend availability
- Maintenance
- Project management
- Travel
Operational Support Officer
HM Courts & Tribunal Service —Bootle
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
3d
Focus Account Representative
Ingevity —Warrington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Associate Director of Toxicology
Key Forensic Services —Warrington
- Full-time
- Data analysis skills
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
6d
Senior Commodity Buyer - Fixed Term Contract
Alexander Dennis —Skelmersdale
- Call to connect
- ERP systems
- Business
- Negotiation
Quick apply
Head of Engineering
Kudos Services —Warrington
- Up to £85,000 a year
- Full-time
- Management
- Travel
- Contracts
- Employee assistance programme
- Life insurance
Quick apply
2d
Business Manager - Nuclear
Vulcain Engineering Group —Warrington
- Bachelor's degree
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Contracts Manager
United Infrastructure —Warrington
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Highways Engineer
Amey Ltd —Liverpool
- Temporary
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
3d
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Liverpool
- £26,300 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
2d
SENIOR QUANTITY SURVEYOR Britplas Façades
Britplas —Warrington
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Contracts
Operations Finance Business Partner
Reed In Partnership —Liverpool
- £48,500 - £57,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Flexible schedule
Dedicated Contract Support Officer
UniTrust —Liverpool
- £14.95 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Sick pay
Quick apply
10d
Quality Engineer (Urenco)
Mactech Energy Group —Capenhurst
- £65,000 a year
- Construction experience
- Leadership
- Communication skills
4d
Sales Manager
OHG (Oculus Housing Group) —Bootle
- From £34,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
6d
Structure Stress Engineer | Broughton
Infosys —Broughton
- English
- Analysis skills
- Continuous improvement

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senior customer service representative jobs near chester, chs

Senior Coordinator, Ticketing, Access and Hospitality Systems

Liverpool Football Club -
Liverpool

Apply Now

Job details

Full-time
3 days ago

Benefits

Cycle to work scheme
Financial planning services
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Excel
Data analysis skills
Project coordination
Continuous improvement
System testing
Organisational skills
Communication skills

Full job description

About the role

We are looking for a Senior Coordinator, Ticketing, Access & Hospitality Systems to join the team at Liverpool FC.

You will support the delivery and operation of the Club's ticketing, hospitality and access control systems across football and non-football events. Responsible for system setup, testing and pre-event validation, ensuring a seamless supporter experience and successful event delivery. Working closely with internal teams and suppliers, the role also supports reporting, projects and the resolution of ticketing and access-related issues.

What will you be doing?

Support the operation and delivery of ticketing, hospitality and access control systems across football and non-football events.
Assist with event setup, ticket fulfilment, barcode management, testing and event-day readiness.
Perform pre-event validation checks to ensure ticketing and access systems are accurate and functioning correctly.
Monitor systems during events and help resolve supporter, ticketing and access-related issues.
Produce operational reports and analyse attendance, ticket activation and entry performance data.
Investigate supporter enquiries relating to ticketing, attendance and access records.
Maintain system user access, permissions and governance controls.
Support seasonal renewals, annual system rollovers and contingency testing activities.
Deliver training and guidance on ticketing and access control processes and best practices.
Work closely with internal teams and external suppliers to support event delivery, incident management and continuous improvement initiatives that enhance the supporter experience.

Who are we looking for?

Essential Skills & Experience

Experience working in ticketing, access control, customer operations or event delivery environments.
Strong attention to detail, organisational skills and the ability to manage multiple priorities and deadlines.
Excellent problem-solving, communication and stakeholder management skills.
Ability to work effectively under pressure in fast-paced operational settings.
Collaborative approach with a strong focus on delivering an outstanding supporter experience.

Technical Skills

Experience using ticketing platforms such as SeatGeek and access control systems such as Fortress or similar.
Skilled in data validation, reconciliation, system testing and ticket fulfilment processes.
Strong Microsoft Excel and data analysis skills, with experience producing operational reports and identifying trends.
Good understanding of ticketing operations, stadium access and event delivery processes.

Desirable

Experience supporting event-day operations.
Experience working with third-party venues and supplier-managed systems.
Basic project coordination experience.

Why should you apply?

This is a full-time perm position working 35 hours per week. Your main base will be our city centre office in Liverpool.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

Contributory pension scheme matching up to 5.5%
Life Assurance Cover
Free financial guidance and mortgage advice
Car salary sacrifice scheme for affordable driving
Cycle to Work scheme to keep you active
Purchase season ticket loans for easier commuting
Exclusive shopping discounts & cashback with top retailers
Will Writing Service for future planning
Employee Assistance Programme for confidential support
Medicash Health Cash Plan for everyday healthcare needs
Volunteering opportunities to give back to the community
Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

…and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

#LFCJobs

Apply Now

Refine Your Search

senior customer service representative jobs in chester, chs

Senior Coordinator, Ticketing, Access and Hospitality Systems

Direct Labour and Maintenance Manager

Operational Support Officer

Focus Account Representative

Associate Director of Toxicology

Senior Commodity Buyer - Fixed Term Contract

Head of Engineering

Business Manager - Nuclear

Contracts Manager

Highways Engineer

Women in Field Sales: Venue Sales Rep

SENIOR QUANTITY SURVEYOR Britplas Façades

Operations Finance Business Partner

Dedicated Contract Support Officer

Quality Engineer (Urenco)

Sales Manager

Structure Stress Engineer | Broughton

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