It support technician Work, Jobs in Billingham, Dur (with Salaries)

IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
10d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
13d
Mechatronics Systems Training Engineer
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Organisational skills
Service Desk Agent
Indra Group UK & Ireland —Middlesbrough
- Weekend availability
- Customer service
- English
- Computer networking
- Paid training
- Employee assistance programme
Quick apply
12d
DDaT Service Analyst
HC-One - Strategy —Darlington
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Support Analyst
Altrad —Middlesbrough
- Travel
- Organisational skills
- Communication skills
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
3d
1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
12d
1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
10d
ICT Engineer Digital Squad
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Customer service
- Maintenance
- Continuous improvement
- Annual leave
3d
Customer Service Representative
Unity Shared Services Ltd —Middlesbrough
- £23,132.20 - £25,000.00 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Operations Apprentice
Edward Robertson Limited —Darlington
- £17,000 - £22,000 a year
- Full-time
- English
- School
- Free parking
- Annual leave
Quick apply
5d
Digital Support Apprentice
ABP UK —Leeming Bar
- Full-time
- Computer Science
- Customer service
- IT
Quick apply
Adoption Training & Communication Coordinator
Altrad —Middlesbrough
- Travel
- Organisational skills
- Communication skills
Quick apply

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End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
Customer service skills: The ability to speak with customers in a polite, friendly and helpful manner and convey technical information to non-technical people.
£16,000 a year
IT Apprentice
Primary Goal —Sunderland
Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware.
£7.55 an hour
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IT Support Technician

Filtronic -
Sedgefield

Quick apply

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Paid volunteer time
Car scheme

Qualifications

Technical support
IT support
Computer networking
Organisational skills
Communication skills
Active Directory
VPN

Full job description

Filtronic is a specialist designer and manufacturer of advanced RF solutions, helping to create a better-connected world. We are on a rapid growth trajectory, with landmark space and defence contracts, and a clear roadmap for innovation. This is the moment for talented people to join us in shaping the future of high-speed RF communications - and our IT team sits at the heart of making that possible.

We are committed to innovation, development, and creating an environment where people can grow, contribute, and help shape the future of RF technology. We love talented people and will give you the space to grow, innovate, and be the future of RF.

Working within our IT department, you will provide effective first-line and second-line technical support across the business, supporting the day-to-day operation of IT services and ensuring users receive timely, clear, and professional assistance. You will keep devices, systems, and access requirements running to a high standard, while also contributing to wider IT activities - including system maintenance, equipment deployment, user administration, and continuous improvement within the department.

Summary of Responsibilities:

Provide first-line and second-line support for hardware, software, user access, and basic network-related issues.
Log, prioritise, investigate, and resolve support tickets in line with agreed service levels, ensuring accurate and up-to-date records are maintained.
Configure, build, and deploy end-user devices, including laptops, desktops, and mobile equipment.
Support employee onboarding and offboarding activities, including account setup, permissions management, and device allocation.
Carry out routine IT maintenance tasks such as software updates, patching, and basic system checks.
Diagnose and resolve routine connectivity issues, including VPN, Wi-Fi, printing, and general network access problems.
Escalate more complex technical or infrastructure issues where required, while maintaining ownership and keeping users informed of progress.
Maintain accurate IT asset records and support the tracking and control of equipment.
Assist with IT improvement activities, project work, and system upgrades as required.
Provide clear, respectful, and timely support to colleagues across the organisation.

Requirements

The successful candidate will satisfy the following requirements:

Previous experience in an IT support, service desk, or similar technical support environment.
Good working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking principles.
Ability to diagnose and resolve technical and connectivity issues in a logical and methodical manner.
Good organisational skills and the ability to manage competing priorities effectively.
Clear and professional communication skills, with the ability to support users at all levels.
A positive approach to problem solving and a willingness to learn and develop.
Relevant IT qualifications or certifications, such as CompTIA or Microsoft certifications, would be advantageous.

Key Behaviours:

Provides a responsive and supportive service to colleagues.
Takes responsibility for tasks and follows issues through to resolution.
Works collaboratively with others and contributes positively to the team.
Communicates clearly and respectfully.
Shows initiative and a commitment to continuous improvement.

Benefits

Please call our Talent Partner, Bruce Mair on 07483 917543 if you would like to chat about this role or clarify the salary and benefits prior to investing your time applying.

Benefits include:

37.5 hour working week
25 days’ holiday plus public holidays, with the option to buy up to 5 additional days
Contributory pension scheme with up to 8% company contribution
Life Assurance
Income Protection Insurance
Save As You Earn (SAYE) share scheme
Electric Vehicle (EV) scheme
Cycle to Work scheme
Volunteering day
Learning and development opportunities
Hybrid working available

Filtronic plc is an equal opportunities employer and is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, religion, sexual orientation, or disability status. If you require any adjustments or accommodations to support you during the interview process, please let us know and we will be happy to assist.

Quick apply

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it support technician jobs in billingham, dur

IT Support Technician

IT Technician Service Desk

Mechatronics Systems Training Engineer

Service Desk Agent

DDaT Service Analyst

Systems Support Analyst

IT Apprentice

IT Support Technician

1st/2nd Line Support Analyst

1st Line IT Support Technician

ICT Engineer Digital Squad

Customer Service Representative

Service Desk Team Leader

Digital Operations Apprentice

Digital Support Apprentice

Adoption Training & Communication Coordinator

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