Junior account Work, Jobs in Wolverton, Bkm (with Salaries)

1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Junior Systems Analyst - Professional Services
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- APIs
- Annual leave
Quick apply
12d
Junior Management Accountant
TravelodgeHotels —Thame
- Up to £40,000 a year
- Full-time
- Employee discount
Quick apply
Junior Sales Coordinator
Strictly Tables and Chairs Ltd —Shefford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Legal Cashier
Lightfoots LLP —Thame
- Microsoft Office
- IT
- Annual leave
- Employee discount
9d
Associate Director Private & Trusts Assurance
Grant Thornton UK LLP —Milton Keynes
- Full-time
- Tax experience
- Employee discount
Strategic Relationship Manager
FCDO Services —Westminster
- £58,209 - £66,877 a year
- Full-time
- Sales
- Presentation skills
- No degree
10d
360 Recruitment Consultant
Goldbridge Group —Luton
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Work from home
Quick apply
4d
Lead Manufacturing Engineering Specialist
Leonardo UK Ltd —Luton
- £59,400 - £68,500 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Negotiation
- Work from home
- Flexible schedule
Senior Quantity Surveyor
Keepmoat Homes —Northampton
- Full-time
- Travel
- Employee assistance programme
- Employee discount
Qualified Audit Senior/Semi-Senior
Corporate Services - ManagerS —Banbury
- £35,000 - £45,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- No degree
Quick apply
Senior Producer (Events)
Strata —Brackley
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Mentoring
- Annual leave
Quick apply
Account Manager
Lemongrass Marketing —Bicester
- Organisational skills
- Leadership
- Communication skills
Senior Account Manager – Ecommerce
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Experienced Bookkeeper
Coopers& Co Ltd —Northampton
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Organisational skills
Quick apply
Junior Sales Administrator
Thorns Group —Wellingborough
- £24,784.50 - £25,000.00 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
3d
Global Financial Accountant
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Mentoring
- Annual leave
Quick apply
8d
Salesforce Developer
Capgemini —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
Salesforce Developer
Capgemini Sogeti —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps

I want to receive the latest job alerts for junior account in wolverton, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Service Desk Analyst

Intercity Technology -
Shefford

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

SCCM
GCSE
Windows
ITIL
MTA
Remote access software
IT support
DNS
TeamViewer
ServiceNow
IT
Active Directory
CompTIA A+
VPN

Full job description

About The Role

Solve problems. Support people. Power great service. Be our next 1st Line Support Analyst!

We’re looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. You’ll be the first point of contact for IT support, helping users resolve issues quickly and keeping their technology running smoothly.

This is a role for someone who enjoys problem solving, helping people, and learning new technology. You’ll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience.

Our Service Desk supports customers 24/7, but this role operates on a 19:00–07:00 4 days on, 4 days off shift pattern as part of the wider team. You will need to attend our Meppershall office for your initial training and induction, and future training sessions.

About the Role

As a 1st Line Support Analyst, you’ll be the friendly voice and technical support behind every ticket.

You’ll log, investigate, and resolve incidents, keeping users informed and ensuring service levels are met. When issues require deeper investigation, you’ll escalate them to senior engineers with clear documentation and context.

You’ll work with colleagues across the business and support users at every level, from junior staff to senior stakeholders, adapting your communication style to suit.

What You’ll Do as a 1st Line Support Analyst: Provide first-line technical support

Diagnose and resolve basic hardware and software issues across desktops, laptops, and peripherals
Carry out initial network diagnostics for Wi-Fi, VPN, and DNS issues
Support users remotely using tools such as AnyDesk, TeamViewer, and SCCM

Manage incidents and service requests

Log, track, and update tickets in the service desk system
Ensure incidents are handled within agreed service levels
Escalate complex issues to senior engineers when required

Deliver excellent customer service

Communicate clearly with non-technical users via phone, email, and chat
Maintain a professional, friendly, and helpful approach in every interaction

What You’ll Bring Experience & Knowledge

Experience in a 1st Line IT Support or Helpdesk environment (desirable but not essential)
Understanding of IT infrastructure, including desktops, laptops, printers, and networking
Familiarity with Microsoft Windows and Microsoft 365
Exposure to Active Directory (password resets, account management)
Awareness of service desk platforms such as ServiceNow or HaloPSA
Understanding of ITIL principles

Skills

Strong troubleshooting and problem-solving ability
Clear communication with both technical and non-technical users
Ability to prioritise tasks in a fast-paced environment
Comfortable using remote support tools

Qualifications (desirable)

GCSE Maths and English (Grade C or above)
CompTIA A+
Microsoft Technology Associate
ITIL v4 Foundation

What We Offer:

33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

Apply Now

Refine Your Search

junior account jobs in wolverton, bkm

1st Line Service Desk Analyst

Junior Systems Analyst - Professional Services

Junior Management Accountant

Junior Sales Coordinator

Client Service Assistant Manager

Senior Legal Cashier

Associate Director Private & Trusts Assurance

Strategic Relationship Manager

360 Recruitment Consultant

Lead Manufacturing Engineering Specialist

Senior Quantity Surveyor

Qualified Audit Senior/Semi-Senior

Senior Producer (Events)

Account Manager

Senior Account Manager – Ecommerce

Experienced Bookkeeper

Junior Sales Administrator

Global Financial Accountant

Salesforce Developer

Salesforce Developer

I want to receive the latest job alerts for junior account in wolverton, bkm

Explore jobs in more locations

About The Role

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected