Senior support analyst Work, Jobs in Paisley, Rfw (with Salaries)

Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Azure
- AWS
- Analysis skills
Regulation Senior Analyst
SSE —Glasgow
- £44,000 - £65,900 a year
- Analysis skills
- Business
- Communication skills
- Employee discount
- Gym membership
Sr Analyst OTC Hotel Accounting
Hilton —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee stock purchase plan
- Annual leave
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Senior Analyst – Corporate Actions
Capco —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Financial services
- Annual leave
- Life insurance
Quick apply
Senior Digital Business Analyst (Salesforce Centre of Enablement)
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Presentation skills
- Annual leave
- Flexible schedule
14d
Interim Senior Analyst, Revenue Accounting (Credit Card Balancing)
Hilton —Glasgow
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Employee stock purchase plan
- Annual leave
Analyst OTC Hotel Accounting (UK Team)
Hilton —Glasgow
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Large Holdings Senior BA
Barclays —Glasgow
- Communication skills
- Negotiation
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Senior FP&A Analyst
SSE —Glasgow
- £42,600 - £65,900 a year
- Microsoft Excel
- Communication skills
- Employee discount
1d
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills
Model Risk Governance and Oversight, Market Abuse Surveillance - Vice President
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Employee assistance programme
Operational Resilience Analyst
Barclays —Glasgow
- Customer service
- Analysis skills
- Financial services
9h
Head of Investor Relations
Weir Group —Glasgow
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Business
3d
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- IT
- Annual leave
- Employee discount
23h
Senior/Principal Wind Energy Yield Analyst
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Senior Analyst
SSE —Glasgow
- £51,600 - £77,400 a year
- Full-time
- Employee discount
3d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
2d
Change Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Communication skills

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Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence

Capgemini -
Glasgow

Apply Now

Job details

Permanent

Qualifications

Jira
Cloud infrastructure
Azure
Waterfall
CISSP
Business analysis
Google Cloud Platform
Microservices
CISM
AWS
Analysis skills
Machine learning
Scrum
APIs
Agile
Financial services
Business requirements
AI
Leadership
Communication skills

Full job description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

In 2026 we are seeking experienced individuals across all sectors and we are particularly interested to hear from candidates with relevant experience in UK Government, Energy Transition and Utilities (ET&U), Consumer Products, Retail and Distribution (CPRD) and Financial Services (FS).

Your role:

As part of our evolution at AI & Digital Factory, we are increasingly helping clients to design and deliver AI-enabled products and services.

This includes supporting organisations to:

Identify and prioritise AI and data-driven opportunities
Embed automation and generative AI capabilities into digital products
Deliver more intelligent, insight-led user experiences
Navigate emerging considerations such as data, ethics, and responsible use of AI

Our Business Analysts play a key role in this by bridging business needs with technology and data, ensuring solutions deliver tangible value while remaining user-focused.

As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

As an Agile Business Analyst you will:

Help our clients understand and explore how, where and why to apply new digital and AI-enabled technologies & platforms
Advise, design and deliver excellent products and services for our clients to transform their businesses and deliver real value
Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test
Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria
Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams’ goals

Your profile:

You will bring below skills and experience:

Experience in user-centred product or service development projects
Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery from research and design through to development and testing
Experience working with Government Digital Service (GDS) service standards
Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria
Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery
Proficiency in the use of requirements capturing methodology toolsets e.g. JIRA
Experience in technical business analysis with a familiarity of architectural concepts such as microservices, APIs and cloud infrastructure
Aptitude for building highly collaborative internal and external stakeholder relationships, with the ability to manage conflict and influence key stakeholders
Ability to support and lead scrum team activities and ceremonies to ensure delivery of team goals
Strong analytical thinking, problem-solving and communication skills

Ideally, you would also have:

Experience across different sectors, including Public Sector, Utilities, Financial Services, Consumer Products and Retail
Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering training and mentoring
Certifications across Business Analysis, Agile Delivery, User Centred Design etc.
Awareness of emerging trends such as AI, automation and data-driven product development
Exposure to AI or Machine Learning use cases within digital or technology delivery
Experience or interest in generative AI tools (e.g. copilots, automation, content or code generation)
Familiarity with using AI tools to support analysis, documentation, or technical design
Awareness of considerations such as AI ethics, governance, and responsible use

What you'll love about working here:

We are delighted to have received the “Glassdoor Best Places to work in the UK’ accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor Page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value.

You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies.
Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes.
Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed.
We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. Team away days are always a chance to connect with the team, have fun and learn something new.

Need to know:

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real. | www.capgemini.com

Apply Now

Refine Your Search

senior support analyst jobs in paisley, rfw

Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence

Regulation Senior Analyst

Sr Analyst OTC Hotel Accounting

Interim, Analyst Revenue Accounting (initially 12mths FTC)

Senior Analyst – Corporate Actions

Senior Digital Business Analyst (Salesforce Centre of Enablement)

Interim Senior Analyst, Revenue Accounting (Credit Card Balancing)

Analyst OTC Hotel Accounting (UK Team)

Large Holdings Senior BA

Join the Growing Cyber Security Practice at Methods

Senior FP&A Analyst

Associate Controls Analyst (Defence)

Model Risk Governance and Oversight, Market Abuse Surveillance - Vice President

Operational Resilience Analyst

Head of Investor Relations

Assurance and Control Analyst

Senior/Principal Wind Energy Yield Analyst

Senior Analyst

Specialist Customer Care Advisor - Telephony

Change Analyst

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