Delivery manager Work, Jobs in Farnworth, Gtm (with Salaries)

Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
13d
Curriculum Delivery Manager
Rochdale Training Association —Rochdale
- £40,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
13d
Area Manager
Amazon UK Services Ltd. —Bolton
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
OOH Contact Centre Manager (32 Hours)
PropCall —Stretford
- £15.38 - £17.95 an hour
- Part-time
- Management
- Computer literacy
- Maintenance
Quick apply
Delivery Manager
NEXT —Bolton
- From £13,818 a year
- Part-time
- Employee discount
Delivery Manager, UK based
Medius —Manchester
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
2d
Operational Delivery Manager - Changing Futures
Knowsley Council —Knowsley
- £51,356 - £52,413 a year
- Temporary
- Continuous improvement
- Negotiation
- Flexible schedule
5d
Stockroom Team Leader
Johnsons Workwear Ltd —Farnworth
- £13.71 an hour
- Full-time
- Organisational skills
- Leadership
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Customer and Trading Manager - Nightshift
Sainsbury's —Bolton
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Change Delivery Manager
Freshfields —Manchester
- Full-time
- PMP
- Microsoft Office
- Project management
Senior Delivery Manager
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Contracts
- Gym membership
- Referral programme
Quick apply
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- ERP systems
- Communication skills
2d
Enterprise Software Delivery Manager
KMSOF Enterprise Technologies Ltd. —Manchester
- £91,000 a year
- Full-time
- Computer Science
- Project management
- Agile
- Health & wellbeing programme
- Flexitime
Quick apply
Plant Assistant Manager
Newbank Garden Centres LTD —Manchester
- Weekend availability
- Computer literacy
- English
- Supervising experience
- Free parking
- Store discount
Quick apply
Operational Delivery Manager - Changing Futures
Knowsley Borough Council —Knowsley
- £51,356 - £52,413 a year
- Continuous improvement
- Negotiation
- Flexible schedule
5d
Senior Customer Service Manager
Stellify —Preston
- £60,000 a year
IT Service Delivery Lead
Assystem —Bolton
- Analysis skills
- Agile
- IT
- Annual leave
- Referral programme
Process and Operational Excellence Delivery Manager
Arch Capital Group Ltd. —Manchester
- Full-time
- Presentation skills
- Continuous improvement
- Organisational skills
Recruitment Delivery Manager
Teleperformance —Manchester
- Full-time
- Hybrid work
- Leadership
- Communication skills
11d
Helpdesk Manager
Hakim Group —Darwen
- Full-time
- Management
- Human resources
- Organisational skills
3d

I want to receive the latest job alerts for delivery manager in farnworth, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery manager jobs near farnworth, gtm

Customer Experience Manager

Portus Supported Housing
Manchester

Quick apply

Job details

Permanent | Full-time
£41,700 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Triage
Continuous improvement
Leadership

Full job description

Job Summary

We're looking for an experienced Customer Experience Manager to lead one of our Customer Experience teams and drive operational excellence across our housing services.

This role has a strong focus on repairs, customer contact and service performance. You'll lead a team delivering first-contact resolution, ensuring repairs are accurately triaged, damp and mould cases are managed effectively, and customers receive a high-quality service from first contact through to resolution.

Working closely with Housing, Property and Compliance teams, you'll use customer insight, performance data and regulatory requirements, including Awaab's Law, to continually improve the customer experience.

Deadline for Applications is 20th August 2026

Responsibilities

Lead and develop a team of Customer Experience Officers to deliver excellent customer service.
Oversee repairs triage, ensuring enquiries are accurately assessed and routed first time.
Ensure damp and mould reports are managed promptly and in line with organisational processes and regulatory expectations.
Monitor operational performance, including service levels, quality, first-contact resolution and customer satisfaction.
Use customer insight and performance data to identify trends and drive continuous improvement.
Support complaint handling, embedding learning from complaints to improve services.
Build strong relationships with Housing, Property, Compliance and Income teams to deliver seamless customer journeys.
Maintain accurate customer records and ensure high standards of data quality.

Requirements - Essential (E) / Desirable (D)

Experience leading customer service or contact centre teams, ideally within social housing or another regulated environment - E

Experience coordinating repairs, contractors or property-related workflows - E

Strong knowledge of responsive repairs, repairs triage and property-related customer enquiries - E

Knowledge of Awaab's Law and experience managing damp and mould cases in line with regulatory expectations - E

Experience supporting or managing complaints processes, including embedding learning to improve service delivery and first-contact resolution - E

Experience working collaboratively with Housing, Property, Compliance or Asset Management teams to deliver customer-focused services - E

Ability to analyse customer insight and operational performance data to identify trends and drive continuous improvement - E

Experience using housing management, CRM or case management systems, with a commitment to maintaining accurate customer records and data quality - E

Excellent leadership, coaching and stakeholder management skills - E

CIH Level 3 (or above) or other relevant housing qualification - D

Pay: £41,700.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: Hybrid remote in Manchester M27 8FF

Quick apply

Refine Your Search

delivery manager jobs in farnworth, gtm

Customer Experience Manager

Curriculum Delivery Manager

Area Manager

OOH Contact Centre Manager (32 Hours)

Delivery Manager

Delivery Manager, UK based

Operational Delivery Manager - Changing Futures

Stockroom Team Leader

Customer and Trading Manager - Nightshift

Change Delivery Manager

Senior Delivery Manager

Head of Order to Delivery

Enterprise Software Delivery Manager

Plant Assistant Manager

Operational Delivery Manager - Changing Futures

Senior Customer Service Manager

IT Service Delivery Lead

Process and Operational Excellence Delivery Manager

Recruitment Delivery Manager

Helpdesk Manager

I want to receive the latest job alerts for delivery manager in farnworth, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected